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Best Western Chicago - Downers Grove

2.5 star property

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Photo gallery for Best Western Chicago - Downers Grove

A spacious interior with a large dining table, comfortable seating, a fireplace, and large windows offering views of the city.
Lobby
A reception desk with a stone wall backdrop, a plant, and a vase with flowers.
A hotel room with a sofa, a coffee table, a TV, a desk, and a lamp.
A hotel room with a bed, a small kitchenette, a flat-screen TV, and a walk-in closet.

Reviews

8.4 out of 10
Very good

Popular amenities

Explore the area

View in a map
3010 Finley Rd, Downers Grove, IL, 60515
  • Place, Yorktown Shopping Center
    ‪19 min walk‬
  • Place, Donald E. Stephens Convention Center
    ‪31 min drive‬
  • Place, United Center
    ‪39 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Accessibility - 1 King, Bathtub, Nonsmoking

A hotel room with a bed, a chair, a nightstand, a lamp, and a painting on the wall.

Accessibility - 1 King, Bathtub, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Double Beds, Non-Smoking, Microwave and Mini-Refrigerator

Desk, laptop workspace, iron/ironing board, cribs (free)

2 Double Beds, Non-Smoking, Microwave and Mini-Refrigerator

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 1 King Bed, Non-Smoking, Communication Assistance, Microwave and Mini-Refrigerator

Desk, laptop workspace, iron/ironing board, cribs (free)

1 King Bed, Non-Smoking, Communication Assistance, Microwave and Mini-Refrigerator

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a sofa, and a window.

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(152 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

A hotel room with a large bed, two bedside lamps, a chair, a window, and a wall-mounted air conditioner.

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, cribs (free)

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

A hotel room with a sofa, a coffee table, a TV, a desk, and a lamp.

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

A hotel room with a bed, a small kitchenette, a flat-screen TV, and a walk-in closet.

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a window with a view of trees.

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a window with a view of trees.

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

A hotel room with two beds, a desk with a television, and a chair.

Standard Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Downers Grove

Located within a mile (2 km) of Yorktown Shopping Center, Best Western Chicago - Downers Grove is within 3 miles (5 km) of Advocate Good Samaritan Hospital. This 120-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Yorktown Shopping Center - 19 min walk - 1.0 mile
  • Oakbrook Center Mall - 9 min drive - 4.7 miles
  • Woodfield Mall - 29 min drive - 19.5 miles
  • Donald E. Stephens Convention Center - 31 min drive - 18.7 miles
  • United Center - 39 min drive - 22.6 miles

Getting around

  • Downers Grove Belmont Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪Portillo's - ‬10 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬2 min drive

About this property

Best Western Chicago - Downers Grove

Guests staying at Best Western Chicago - Downers Grove enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night, plus a deposit of USD 150 per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Frequently asked questions

What can I see within easy reach of Best Western Chicago - Downers Grove?

This hotel is located in Downers Grove, close to Oakbrook Center Mall, Yorktown Shopping Center, and Morton Arboretum. You'll also find Drury Lane Theater and Ty Warner Park within a short drive.

How much does it cost to stay at Best Western Chicago - Downers Grove?

As of Jul 29, 2026, prices found for a 1-night stay for 2 adults at Best Western Chicago - Downers Grove on Aug 4, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Chicago - Downers Grove?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Best Western Chicago - Downers Grove include a casino on the premises?

No, Best Western Chicago - Downers Grove doesn't have a casino.

Will I find an indoor pool at Best Western Chicago - Downers Grove?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

What do couples enjoy most about Best Western Chicago - Downers Grove?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an outdoor pool and a restaurant.

Are there hot tubs at Best Western Chicago - Downers Grove?

No, this hotel doesn't have a spa tub.

Does Best Western Chicago - Downers Grove have a restaurant that serves breakfast?

Yes, Best Western Chicago - Downers Grove serves free buffet breakfast each morning from its restaurant.

Will Best Western Chicago - Downers Grove allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Best Western Chicago - Downers Grove for a fee of USD 25 per pet, per night. A deposit of USD 150 per stay is collected.

Are there connecting rooms at Best Western Chicago - Downers Grove?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Best Western Chicago - Downers Grove?

The closest major airport to Best Western Chicago - Downers Grove is Chicago O'Hare Intl. Airport (ORD), which is 19.6 mi away (33 minutes by car). Another top airport is Chicago, IL (DPA-Dupage), which is located 20.6 mi away (38-minute drive).

Can I book a room with a balcony at Best Western Chicago - Downers Grove?

No, there aren't any guestrooms with balconies at Best Western Chicago - Downers Grove.

Best Western Chicago - Downers Grove Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 916 out of 1698 reviews
Rating 8 - Good. 420 out of 1698 reviews
Rating 6 - Okay. 193 out of 1698 reviews
Rating 4 - Poor. 72 out of 1698 reviews
Rating 2 - Terrible. 97 out of 1698 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, good staff.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the money. Pleasant, well-equipped room, very good breakfast, and convenient location (for my purposes).
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Yasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , friendly staff and sure good location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice location, cute food places nearby, good hot breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, clean room, very quiet.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

David

Liked: Staff & service
Good for a night stay with plenty to do in the area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, amenities
Great stay very clean and staff is great!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to where I needed to be for my brief stay in Chicago. Very reasonable rate and willing to accommodate my small dog.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything sucked. They issued keys to strangers and they just walked in my room! Offered me hand towels when i asked for more towels. Room reeked of cigarettes. Its roach infested. Maids xleaned my room b4 i hadca chance to check out. Complete bedlam of a crack motel. Never stay here and always check google reviews cuz Orbitz only shows the positive.
Stayed 2 nights in Jul 2026
Verified

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, amenities
Antonio who checked us in was efficient, helpful. & excellent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing place. Breakfast was good too. Great place to rest and get some sleep
Stayed 4 nights in Mar 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival I was greeted with a great attitude by the gentleman behind the counter. He guided me through everything. The property is showing its age in the rooms but overall it was a good experience. I would stay here again
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities
Staff was friendly kind rooms were clean. Breakfast was delicious. Would definitely stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dayton

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and beautiful property. However, there was damage to the bottom of the door in the room we stayed in. Would just encourage regular maintenance and repair.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Everything was great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Arik

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay, clean room, great breakfast!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in, we were given a room that was occupied. When we went back down to the desk, the staff fixed that right away. Our room was very nice and clean.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities
Amenities and breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
This hotel is my favorite Best Western I have stayed in.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Clean, polite, nice breakfast.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Beata

Liked: Cleanliness, staff & service
For the price, this was an excellent choice for us for our three night stay. Basic amenities were complimented by friendly staff and a comfortable bed. The shower was pretty good too! Location was a plus with easy access to restaurants.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sohail

Liked: Cleanliness, amenities, property conditions & facilities
Well-maintained and clean place to stay!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is a little bit old. But we still enjoyed our stay because of the nice staff and the delicious breakfast.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
The room was great, bed was comfortable, AC worked good, bathroom was nice. Staff were super friendly and helpful. Breakfast was really good.
Stayed 2 nights in Jan 2026

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