If I could rate this place below zero, I would—because even that wouldn’t do justice to how terrible my experience was. I am thoroughly disappointed with my stay and would strongly urge others to reconsider booking here.
Let’s start with check-in: the staff was unprofessional, rude, and clearly lacked knowledge about basic procedures. They were unable to answer simple questions regarding the accommodations I had arranged prior to arrival.
Secondly, I was locked out of my room every single night during my stay because the key cards continuously got demagnetized. After working 10-hour shifts, I returned to the property after 11 PM only to be stuck outside. I had to call customer service to reach someone on-site to let me in—absolutely unacceptable and beyond inconvenient.
Third, the condition of the property is shocking. The carpets are filthy, stained, and discolored, making low-income housing look like a luxury hotel in comparison. The baseboards were dirty, the paint was peeling, and everything felt severely outdated and neglected.
I will never stay at this property again.
Beware before booking. No one should have to spend their hard-earned money on a place that delivers such a poor experience from top to bottom.