All smooth. Everything as advertised! Would recommend without hesitation...
Well maintained, access is good, quiet and peaceful at night compared to Midway hotels. Squeaky old lifts, entrance is confusing with trucks parked everywhere in the parking lot. Fan in my restroom was not functioning, I requested them to fix it as the mirrors were fogging up. I was there for the whole week, they neither fixed it nor contacted me.
Clean, quiet , good service and very good breakfast.
Clean, good breakfast, soft towels and sheets, friendly, helpful staff
The room was clean and fairly quiet with a comfortable bed. The food for breakfast was good with a decent selection. The location was good for getting to McCormick Place and having a selection of nearby restaurants.
We didn't get a full experience as we checked in close to Midnight and checked out before 7:00AM the next morning to catch a flight. But the counter was staffed late, so the check-in was quick. Staff was very helpful with directions the following morning. Great location for getting to MDW. The only downside was the location of our room being right next to the elevators, and I'm pretty sure a guest came out into the hallway to vape on our floor.
Nice hotel ... but my room needed to be more clean
Nice hotel and enjoyed my stay but breakfast needs extended hours! Was not able to take advantage of the free breakfast.
Nice clean hotel. My only issue was I had to go to the main floor to get ice because the machine was not working on the 3rd floor. Other that that, a great place to stay!!
The bed was incredibly comfortable, excellent water pressure in shower, friendly check in clerk and breakfast personnel, great parking, breakfast was okay, but coffee was good, overall nice short one night stay. I would visit again if/when needed.
Entry was clean, welcoming & friendly staff. Bedsheets and towels were of great quality. Free breakfast was very very decent, lots of choices and tasty. No shuttle to the train station so we paid $7 at Lagrange village building to park our car all day then took the metra train ($11 both way) to downtown Chicago took about 20 minutes. We stayed at this hotel for 5 days. The rooms was decent space wise and closet was in the room next to the TV. Don’t hesitate to stay here , you won’t regret it.
The bed was really comfortable great sleep, just the hot water for the shower took like 15 minutes the refrigerator barley got anything cold and the coffee maker didn’t work other than that all good.
Receptionist at the arrival was very kind she even made the fresh coffee for us
Very nice and clean over all my only complaint some of the towels were dirty. Asked for new ones.
Best Western Plus Chicagoland - Countryside places you within a 15-minute drive of popular attractions such as Brookfield Zoo and Oakbrook Center Mall. This 106-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center.
All 106 rooms feature microwaves, refrigerators, and coffee makers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Free local calls and ironing boards are other standard amenities.
Renovated in 2015, Best Western Plus Chicagoland - Countryside offers a fitness center, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
All smooth. Everything as advertised! Would recommend without hesitation...
Dear MojaveMax, Thank you for the 5-star review! We are delighted to hear that you had a nice stay with us! We work hard to ensure that our guests have a satisfactory stay. We will be sure to share this review with our team. Thank you for staying with us. Sincerely, Josh H General Manager
Dear Valued Guest, Thank you for rating our hotel. Thank you for staying with us and hope to see you again soon. Sincerely, Josh H General Manager
Well maintained, access is good, quiet and peaceful at night compared to Midway hotels. Squeaky old lifts, entrance is confusing with trucks parked everywhere in the parking lot. Fan in my restroom was not functioning, I requested them to fix it as the mirrors were fogging up. I was there for the whole week, they neither fixed it nor contacted me.
Dear Valued Guest, Thank you for taking the time to rate our hotel. We appreciate your honesty, our team works hard to provide superior services to all of our guests. We hold a higher standard than that and apparently we fell short this time. We hope to welcome you back the next time you are in the area. Sincerely, Josh H General Manager
Clean, quiet , good service and very good breakfast.
Dear Valued Guest, Thank you for rating our hotel! We are pleased to hear that we met your expectations for your stay. Hope to see you again in the future! Sincerely, Josh H General Manager
Dear Valued Guest, Thank you for taking the time to review our hotel. We appreciate your feedback and we hope to be your choice of lodging needs the next time you are in the area. Sincerely, Josh H General Manager
Dear Traveller, Thank you for rating our hotel. We are happy to hear you had a pleasant stay with us. Thank you for staying with us! Sincerely, Josh H General Manager
Clean, good breakfast, soft towels and sheets, friendly, helpful staff
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are happy to hear you enjoyed our services and staff. Thank you for staying with us. Sincerely, Erika P Front Office Manager
The room was clean and fairly quiet with a comfortable bed. The food for breakfast was good with a decent selection. The location was good for getting to McCormick Place and having a selection of nearby restaurants.
Dear Brent, Thank you for your detailed review. We are happy to hear that you enjoyed our "clean" and "fairly quiet" beds along with our plentiful hot breakfast selections. We appreciate you staying with us and we hope to welcome you back soon! Sincerely, Erika P Front Office Manager
We didn't get a full experience as we checked in close to Midnight and checked out before 7:00AM the next morning to catch a flight. But the counter was staffed late, so the check-in was quick. Staff was very helpful with directions the following morning. Great location for getting to MDW. The only downside was the location of our room being right next to the elevators, and I'm pretty sure a guest came out into the hallway to vape on our floor.
Dear Valued Guest, Thank you for your review. We are happy to hear that you had a positive experience with our staff and found our location to fit your travelling needs. It is regrettable to hear of the issues you faced during stay. We hope you give us another try the next time you are in the area. Thank you for staying with us! Sincerely, Erika P Front Office Manager
Dear Traveller, Thank you for choosing to stay with us, we enjoyed having you as our guest and it was our pleasure serving you. We hope to see you again in the near future. Sincerely, Josh H General Manager