Friendly courteous staff
Easy check in, friendly staff, clean property
it was what you would expect from a hotel. clean and nice overall but probably would not stay again because of the air conditioning. its always on or always off. at night it was getting to cold so i got up to turn it off. after 1 hour it was to hot get up to turn it on... wont keep at say a desirable temp. it was also very loud. could hear the next room ac as i was turning mine on and off at night.
Nq
Would stay again
Excelente service, thank you
All smooth. Everything as advertised! Would recommend without hesitation...
Well maintained, access is good, quiet and peaceful at night compared to Midway hotels. Squeaky old lifts, entrance is confusing with trucks parked everywhere in the parking lot. Fan in my restroom was not functioning, I requested them to fix it as the mirrors were fogging up. I was there for the whole week, they neither fixed it nor contacted me.
Clean, quiet , good service and very good breakfast.
Clean, good breakfast, soft towels and sheets, friendly, helpful staff
The room was clean and fairly quiet with a comfortable bed. The food for breakfast was good with a decent selection. The location was good for getting to McCormick Place and having a selection of nearby restaurants.
We didn't get a full experience as we checked in close to Midnight and checked out before 7:00AM the next morning to catch a flight. But the counter was staffed late, so the check-in was quick. Staff was very helpful with directions the following morning. Great location for getting to MDW. The only downside was the location of our room being right next to the elevators, and I'm pretty sure a guest came out into the hallway to vape on our floor.
Nice hotel ... but my room needed to be more clean
Nice hotel and enjoyed my stay but breakfast needs extended hours! Was not able to take advantage of the free breakfast.
Located 2.4 mi (3.8 km) from Adventist La Grange Memorial Hospital, Best Western Plus Chicagoland - Countryside is within a 10-minute drive of Burr Ridge Village Center. This 106-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.
Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Refrigerators, microwaves, and coffee makers are also available.
Renovated in 2015, Best Western Plus Chicagoland - Countryside offers a gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
Friendly courteous staff
Easy check in, friendly staff, clean property
Thanks for the amazing review, Douglas!It's lovely you enjoyed your time at Best Western Plus Chicagoland-Countryside so much! We strive for excellence and your praise for our cleanliness, team, and efficient service lets us know we're doing our job. We're thrilled to have provided such a memorable and fantastic experience for you.We can't wait to see you again soon!
it was what you would expect from a hotel. clean and nice overall but probably would not stay again because of the air conditioning. its always on or always off. at night it was getting to cold so i got up to turn it off. after 1 hour it was to hot get up to turn it on... wont keep at say a desirable temp. it was also very loud. could hear the next room ac as i was turning mine on and off at night.
Dear Tatyana, We are disappointed your experience has not been 100% positive. We care deeply about the comfort of our guests so we regret the challenges you had with the temperature control system in your room. Thank you for bringing this to our attention. We'll be sure to address your concerns with the appropriate members of our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
Nq
Dear Vanessa, Thank you for choosing to stay with us, we enjoyed having you as our guest and it was our pleasure serving you. We hope to see you again in the near future. Sincerely, Josh H General Manager
Would stay again
Dear Karaleen, thank you for your review of our hotel and we are delighted to hear you would visit again! We are glad you had a good experience with us. Sincerely, Alyssa Front Office Manager
Excelente service, thank you
Dear Victor, Thank you for the awesome rating! Our team works hard to meet our guests expectations and we are happy to hear yours has been met. Thank you for staying with us! Sincerely, Josh H General Manager
Dear Traveller, Thank you for choosing to stay with us, we enjoyed having you as our guest and it was our pleasure serving you. We hope to see you again in the near future. Sincerely, Josh H General Manager
All smooth. Everything as advertised! Would recommend without hesitation...
Dear MojaveMax, Thank you for the 5-star review! We are delighted to hear that you had a nice stay with us! We work hard to ensure that our guests have a satisfactory stay. We will be sure to share this review with our team. Thank you for staying with us. Sincerely, Josh H General Manager
Dear Valued Guest, Thank you for rating our hotel. Thank you for staying with us and hope to see you again soon. Sincerely, Josh H General Manager
Well maintained, access is good, quiet and peaceful at night compared to Midway hotels. Squeaky old lifts, entrance is confusing with trucks parked everywhere in the parking lot. Fan in my restroom was not functioning, I requested them to fix it as the mirrors were fogging up. I was there for the whole week, they neither fixed it nor contacted me.
Dear Valued Guest, Thank you for taking the time to rate our hotel. We appreciate your honesty, our team works hard to provide superior services to all of our guests. We hold a higher standard than that and apparently we fell short this time. We hope to welcome you back the next time you are in the area. Sincerely, Josh H General Manager
Thanks for the fantastic review, Douglas!It's excellent you had such an amazing stay at Best Western Plus Chicagoland-Countryside! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see!We can't wait until your next visit so we can share another fantastic experience with you soon!