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Recent guest reviews

Friendly courteous staff

Easy check in, friendly staff, clean property

it was what you would expect from a hotel. clean and nice overall but probably would not stay again because of the air conditioning. its always on or always off. at night it was getting to cold so i got up to turn it off. after 1 hour it was to hot get up to turn it on... wont keep at say a desirable temp. it was also very loud. could hear the next room ac as i was turning mine on and off at night.

Nq

Would stay again

Excelente service, thank you

All smooth. Everything as advertised! Would recommend without hesitation...

Well maintained, access is good, quiet and peaceful at night compared to Midway hotels. Squeaky old lifts, entrance is confusing with trucks parked everywhere in the parking lot. Fan in my restroom was not functioning, I requested them to fix it as the mirrors were fogging up. I was there for the whole week, they neither fixed it nor contacted me.

Clean, quiet , good service and very good breakfast.

Clean, good breakfast, soft towels and sheets, friendly, helpful staff

The room was clean and fairly quiet with a comfortable bed. The food for breakfast was good with a decent selection. The location was good for getting to McCormick Place and having a selection of nearby restaurants.

We didn't get a full experience as we checked in close to Midnight and checked out before 7:00AM the next morning to catch a flight. But the counter was staffed late, so the check-in was quick. Staff was very helpful with directions the following morning. Great location for getting to MDW. The only downside was the location of our room being right next to the elevators, and I'm pretty sure a guest came out into the hallway to vape on our floor.

Nice hotel ... but my room needed to be more clean

Nice hotel and enjoyed my stay but breakfast needs extended hours! Was not able to take advantage of the free breakfast.

Joliet Rd Countryside IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • 24-hour business center

Located 2.4 mi (3.8 km) from Adventist La Grange Memorial Hospital, Best Western Plus Chicagoland - Countryside is within a 10-minute drive of Burr Ridge Village Center. This 106-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.


Rooms

Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Refrigerators, microwaves, and coffee makers are also available.


Property features

Renovated in 2015, Best Western Plus Chicagoland - Countryside offers a gym, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Microwave

2 Double Beds | Sleeps 4

Guest reviews for Best Western Plus Chicagoland - Countryside

Everyone (14) Couples (4) Family (5)
4
Partner Couples

Friendly courteous staff

By , from Anna Maria on Aug 24, 2022

Review comment responded on Aug 24, 2022

Thanks for the fantastic review, Douglas!It's excellent you had such an amazing stay at Best Western Plus Chicagoland-Countryside! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see!We can't wait until your next visit so we can share another fantastic experience with you soon!

5
Partner Couples

Easy check in, friendly staff, clean property

By , from Anna Maria on Aug 19, 2022

Review comment responded on Aug 19, 2022

Thanks for the amazing review, Douglas!It's lovely you enjoyed your time at Best Western Plus Chicagoland-Countryside so much! We strive for excellence and your praise for our cleanliness, team, and efficient service lets us know we're doing our job. We're thrilled to have provided such a memorable and fantastic experience for you.We can't wait to see you again soon!

3
Family Family with small children

it was what you would expect from a hotel. clean and nice overall but probably would not stay again because of the air conditioning. its always on or always off. at night it was getting to cold so i got up to turn it off. after 1 hour it was to hot get up to turn it on... wont keep at say a desirable temp. it was also very loud. could hear the next room ac as i was turning mine on and off at night.

By on Jul 22, 2022

Review comment responded on Aug 12, 2022

Dear Tatyana, We are disappointed your experience has not been 100% positive. We care deeply about the comfort of our guests so we regret the challenges you had with the temperature control system in your room. Thank you for bringing this to our attention. We'll be sure to address your concerns with the appropriate members of our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

5
Friends Business Business

Nq

By on Mar 15, 2022

Review comment responded on May 13, 2022

Dear Vanessa, Thank you for choosing to stay with us, we enjoyed having you as our guest and it was our pleasure serving you. We hope to see you again in the near future. Sincerely, Josh H General Manager

4
Family Business Business

Would stay again

By on Feb 28, 2022

Review comment responded on Mar 2, 2022

Dear Karaleen, thank you for your review of our hotel and we are delighted to hear you would visit again! We are glad you had a good experience with us. Sincerely, Alyssa Front Office Manager

5
Partner Couples Business Business

Excelente service, thank you

By , from MINNEAPOLIS on Oct 28, 2021

Review comment responded on Oct 28, 2021

Dear Victor, Thank you for the awesome rating! Our team works hard to meet our guests expectations and we are happy to hear yours has been met. Thank you for staying with us! Sincerely, Josh H General Manager

4
Everyone

By on Sep 6, 2020

Review comment responded on Jan 23, 2021

Dear Traveller, Thank you for choosing to stay with us, we enjoyed having you as our guest and it was our pleasure serving you. We hope to see you again in the near future. Sincerely, Josh H General Manager

5
Family

All smooth. Everything as advertised! Would recommend without hesitation...

By , from Las Vegas on Oct 19, 2019

Review comment responded on Nov 22, 2019

Dear MojaveMax, Thank you for the 5-star review! We are delighted to hear that you had a nice stay with us! We work hard to ensure that our guests have a satisfactory stay. We will be sure to share this review with our team. Thank you for staying with us. Sincerely, Josh H General Manager

3
Everyone

By on Sep 16, 2019

Review comment responded on Sep 17, 2019

Dear Valued Guest, Thank you for rating our hotel. Thank you for staying with us and hope to see you again soon. Sincerely, Josh H General Manager

3
Business Business

Well maintained, access is good, quiet and peaceful at night compared to Midway hotels. Squeaky old lifts, entrance is confusing with trucks parked everywhere in the parking lot. Fan in my restroom was not functioning, I requested them to fix it as the mirrors were fogging up. I was there for the whole week, they neither fixed it nor contacted me.

By on Aug 25, 2019

Review comment responded on Sep 17, 2019

Dear Valued Guest, Thank you for taking the time to rate our hotel. We appreciate your honesty, our team works hard to provide superior services to all of our guests. We hold a higher standard than that and apparently we fell short this time. We hope to welcome you back the next time you are in the area. Sincerely, Josh H General Manager

Best Western Plus Chicagoland - Countryside

6251 Joliet Rd, Countryside, IL 60525
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