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Recent guest reviews

Room was spotless and bed VERY comfy! Kristin at check in was AWESOME! She was in the middle of dealing with an irrate customer who just happened to be at the WRONG hotel, and still managed to keep her composure and help us get checked in even though we were early!!! Staff have all been kind, considerate and helpful. Always stay at this hotel when flying out of Charlotte... all experiences have been good, but by FAR this has been the best! Where else can you spend the night, have Cracker Barrel RIGHT next door, AND park your car for free, as well as free shuttle service to and from Airport?

Everyone was nice to us and shuttle service was prompt.

Staff excellent. Only there for a few hours, but did all and more than was required.

Good airport hotel, the Ichiban restaurant nearby is really good for Asian food, good veggie selection at the wok part

For the price the hotel was exactly as expected. Nothing grande but friendly staff clean room and the beds were ok

The bed was comfortable. There was a lot of noise and even someone pushing a metal cart up and down the walk in front of the room in the middle of the night but those things happen. I don't normally leave any review at all. I don't mind outdated decor or chipped tubs and sinks in budget places. But the GIANT COCKROACH that crawled up the wall after we laid down was too much!! Get that under control or shut down!!!!!

Hotel is well maintained, especially considering its category and price. Staff overall are friendly and my last night hotel room was refunded due to my early departure caused by hurricane Florence. I will rate my overall experience excellent.

Good price, especially when you book on Orbitz ahead of time. Enjoyed the pool and the breakfast. No complaints.

We felt unsafe and didn’t sleep very well as a result. The hotel bathroom was dirty, the atmosphere of the room was outdated, and the pool was closed in July... seriously? Definitely would not recommend this hotel to anyone.

The hotel itself is very lackluster. Most rooms are double beds, but very small double beds. Rooms were small. Stafffwas pretty rudebut breakfast was food.

It was great, nice and clean and good staff. Don’t have no complaints

"Non-smoking" room smelled like cigarette smoke. Lots of noise in middle of night from trucks parking. Shower likely clean but looked dirty due to age.

Shuttle drivers were awesome. Check in was quickly done with the minimum amount of fuss.

Staff was extremely helpful. Room was clean and quiet.

Clean room but it needs to be aired. It was a stuffy there. Overall good location, decent price, clean room. I would go back there.

Double bed room, one was sheets was dirty with blood on them. Curtains no dark cover curtain so could stand outside the room an look through. Had to change rooms, customer service skills need to improve.

Stayed four nights,different room each time, the last room was bad all other where good, last room smelled like somebody been smoking I got a smoke free room , trash under bed, curtains were falling down, there was not a dark curtain over the window so people could see in.

Under construction the staff was very helpful.. Can't wait to see it finished! I would definitely recommend & stay here again

I arrived before noon and said I would check in later but I needed to use the bathroom. The girl behind the counter and another girl in the lobby (cleaning staff?) yelled at me repeatedly "You can't check in until 3:00!" After they finally let me use the bathroom, I explained I had to be dropped off there and had no where to go until 3:00 and asked if I could just sit in the lobby to wait--they didn't seem to like that idea, and when I asked if there was someplace I could leave my luggage so I could go find a place to wait, she said "No, we've got no room here!" So I walked out and asked my ride to take me to the Ramada Plaza and Conference Center where they welcomed me with warmth, said they'd have a room ready by 2:00, put my luggage in a secure place, and gave me a coupon for a restaurant down the road. I lost the booking points and had to pay for my stay at the Ramada, but it was worth it to be treated so warmly. I do not recommend anyone book a room at this hotel. Stay at the Ramada-they are such welcoming hosts.

Queen City Drive Charlotte NC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Toddville Road, Quality Inn & Suites Airport is 2.6 mi (4.1 km) from Carolinas Aviation Museum and within a 10-minute drive of Bank of America Stadium. This 130-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free continental breakfast offered each morning. Order from room service to satisfy your hunger without leaving your room.


Rooms

All of Quality Inn & Suites Airport's 130 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Free weekday newspapers, free local calls, and hair dryers are other standard amenities.


Property features

Quality Inn & Suites Airport features a fitness center, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Standard Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Guest reviews for Quality Inn & Suites Airport

Everyone (20) Couples (9) Business (9) Family (12) Other (4) Friends (1)
5
Families

Room was spotless and bed VERY comfy! Kristin at check in was AWESOME! She was in the middle of dealing with an irrate customer who just happened to be at the WRONG hotel, and still managed to keep her composure and help us get checked in even though we were early!!! Staff have all been kind, considerate and helpful. Always stay at this hotel when flying out of Charlotte... all experiences have been good, but by FAR this has been the best! Where else can you spend the night, have Cracker Barrel RIGHT next door, AND park your car for free, as well as free shuttle service to and from Airport?

By on Oct 16, 2019

4
Families

Everyone was nice to us and shuttle service was prompt.

By on Aug 25, 2019

3
Everyone

By on Jul 1, 2019

5
Everyone

Staff excellent. Only there for a few hours, but did all and more than was required.

By , from Salem, OR on Feb 5, 2019

4
Everyone

Good airport hotel, the Ichiban restaurant nearby is really good for Asian food, good veggie selection at the wok part

By on Jan 28, 2019

5
Everyone

For the price the hotel was exactly as expected. Nothing grande but friendly staff clean room and the beds were ok

By on Dec 11, 2018

1
Everyone

The bed was comfortable. There was a lot of noise and even someone pushing a metal cart up and down the walk in front of the room in the middle of the night but those things happen. I don't normally leave any review at all. I don't mind outdated decor or chipped tubs and sinks in budget places. But the GIANT COCKROACH that crawled up the wall after we laid down was too much!! Get that under control or shut down!!!!!

By , from Utah on Sep 18, 2018

5
Everyone

Hotel is well maintained, especially considering its category and price. Staff overall are friendly and my last night hotel room was refunded due to my early departure caused by hurricane Florence. I will rate my overall experience excellent.

By on Sep 17, 2018

3
Everyone

Good price, especially when you book on Orbitz ahead of time. Enjoyed the pool and the breakfast. No complaints.

By on Jul 31, 2018

2
Everyone

We felt unsafe and didn’t sleep very well as a result. The hotel bathroom was dirty, the atmosphere of the room was outdated, and the pool was closed in July... seriously? Definitely would not recommend this hotel to anyone.

By on Jul 30, 2018

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