2/10 Terrible
Russell
Traveled with partner
Jan 19, 2026
The room we rented was very SMALL. Bathroom was the size of a closet with NO HEAT and very old leaking fixtures. Old louvered swinging doors for the bathroom (I guess so heat might filter in). Terrible TV with shadow over the lower part of screen (which they offered to change out if we had stayed). Elevator didn't work so their staff helped us carry up luggage 3 flights of stairs. We paid for 3 nights in advance via Orbitz. After being very disappointed, we tried to check-out (not even using the room) but King and Prince staff refused to refund ANY of the unused nights saying Orbitz/Expedia was responsible. Orbitz said the hotel was responsible for a refund. We even offered to let them keep one night rent even though we didnt use the room in hopes they would credit / refund the two other nights, but they said no. . Since we didn't cancel within the hotel's policy time-line, we did not get any refund or credits. We left and rented at another hotel. What a waste of money. Lesson learned.... don't pay in advance on Orbitz and don't rent a room that we hadn't seen in advance. Pictures of the guest rooms and bathrooms at King & Prince hotel are very deceiving.
Russell
Stayed 3 nights in Jan 2026






























