Nice staffs!
We enjoyed our stay and found this hotel to be nicer than we expected overall. I wish the pool had been heated a little more as it was still quite cool. I would recommend adding recycling bins around the property as well. There were long waits at the front desk and the Starbucks at times, but staffing is an issue everywhere it seems right now.
1. Hotel is brand new and they are still hiring new staff. Check in is at 3 PM, we got there at 3:45 PM and did not get a room until 4:45 PM as rooms were not cleaned and ready. 2. There is a $20 destination fee per day that we were aware of from Orbitz. The fee gives you many amenities to use at the hotel per day: $10 credit for snacks from the market, $10 credit towards food or drinks from in house restaurant, free rental of a pair of bicycles up to two hours or beach towel service. 3. Our room was very clean and brand new. It had a full size refrigerator, dishwasher, kitchen sink, dining table for four, dishes, utensils, pots/pans, glassware, living room with sofa and TV, work desk, Two queen size beds, safe and bathroom. We wish we had more hangers to dry our swimming towels and suits. 4. We stayed at the Residence Inn for 5 days therefore we had really nice breakfast in the morning. Scrambled eggs, sausage, bacon, waffles, fruit, bagels, toast, yogurt, cheese, boiled eggs, milk, orange juice and coffee. 5. The pool was spacious and very clean. Have lights for night swimming and plenty of chairs and towels. They also had full pool side service for food and drinks. The staff constantly picked up used towels that were left my other guest. In the mornings we notice they clean the pool before it got busy. 6. Overall the restaurant, breakfast buffet, bar and front desk staff were very friendly. I would highly recommend this property but just be patient at check in.
Residence Inn by Marriott Jekyll Island places you within 2 miles (3 km) of popular sights like Jekyll Island State Park and Great Dunes Park. This 89-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can sip a beverage at the coffee shop/café.
The 89 rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and 46-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes. Change of towels is available on request.
At Residence Inn by Marriott Jekyll Island, guests have access to an outdoor pool, free WiFi in public areas, and a business center. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Other amenities at this beach hotel include free newspapers, laundry facilities, and a picnic area.
Nice staffs!
We enjoyed our stay and found this hotel to be nicer than we expected overall. I wish the pool had been heated a little more as it was still quite cool. I would recommend adding recycling bins around the property as well. There were long waits at the front desk and the Starbucks at times, but staffing is an issue everywhere it seems right now.
Thank you so much for your feedback and understanding! We appreciate you taking the time so supply this and will pass this along. We are thrilled you enjoyed your stay and we hope to host you again soon!
1. Hotel is brand new and they are still hiring new staff. Check in is at 3 PM, we got there at 3:45 PM and did not get a room until 4:45 PM as rooms were not cleaned and ready. 2. There is a $20 destination fee per day that we were aware of from Orbitz. The fee gives you many amenities to use at the hotel per day: $10 credit for snacks from the market, $10 credit towards food or drinks from in house restaurant, free rental of a pair of bicycles up to two hours or beach towel service. 3. Our room was very clean and brand new. It had a full size refrigerator, dishwasher, kitchen sink, dining table for four, dishes, utensils, pots/pans, glassware, living room with sofa and TV, work desk, Two queen size beds, safe and bathroom. We wish we had more hangers to dry our swimming towels and suits. 4. We stayed at the Residence Inn for 5 days therefore we had really nice breakfast in the morning. Scrambled eggs, sausage, bacon, waffles, fruit, bagels, toast, yogurt, cheese, boiled eggs, milk, orange juice and coffee. 5. The pool was spacious and very clean. Have lights for night swimming and plenty of chairs and towels. They also had full pool side service for food and drinks. The staff constantly picked up used towels that were left my other guest. In the mornings we notice they clean the pool before it got busy. 6. Overall the restaurant, breakfast buffet, bar and front desk staff were very friendly. I would highly recommend this property but just be patient at check in.
We very much appreciate your stay and your understanding with our staff and facility. We hope that you will choose to come stay with us in the future!
Thanks, glad you had a good stay! I will share with the team!