Comfort Suites2.5 out of 5.0
Recent guest reviews
I arrived to the hotel 2 hours before the checking time, I thought I was going to wait on the lobby. When the recepcionist saw me waiting he let me do the check in before, with no extra cost. Continental breakfast is included
We got here a little early but they let us check in since the room was clean. The front desk was very helpful and very friendly even gave us a 10% discount for Roadhouse dinner. Room was great. Very clean and bed very comfortable.
This is a great hotel and it has it's own unique and wonderful atmosphere. The staff is very friendly and attentive. The hotel room was very modern and comfortable along with the bed as always. If I do this exact same vacation in the future, then I would stay at this hotel again in the future.
My major complaint were the beds the mattress was terrible it bows in the center. The first night I complained to the staff as me and my husband have bad backs and had a terrible night sleep. They moved us to another room and assured us that we would not have a problem with this bed. But this bed was just as bad as the one we slept in the previous night. It is a clean hotel and the staff is very nice but it is time that the mattress in this hotel be changed. Moving to another hotel who will provide us with a god night sleep
Stayed at the Comfort 4/14 - 4/16. This used to be the best place in Brownsville to stay but now its just an average place desperately in need of a make over. You can tell that they have just given up a little. Its always bothered me that the restrooms have no fart fan but I over looked that (drives me crazy) because the pool area was nice and the rooms were clean and appealing. But alas them days are gone. The rooms seemed clean but the carpet and furniture was unsatisfactory with many suspect stains and whatever powder house keeping uses on the floor was all over the walls and carpet and chairs. Most disappointing was the pool area, all the patio furniture was broken and rusted and the pool had a bloody band aid floating around in it. Lobby and breakfast area looked nice and clean but we got around to using it.
I stayed here with a group of friends, on our trip to South Padre islands during the Spring break 2017. The rooms were spacious and had enough space for 2-3 people per room. Even 4 can stay with some about of adjustment. The breakfast didn't have a lot of variety. There were no eggs to order. The eggs were not up to the mark. But the breakfast was good enough as compared to the number of people who visit the hotel at one time. Other than this, there was enough parking space for our cars. Also rooms were quickly approachable.
As the title says, it is clean, comfortable, and convenient; the things that matter most. The hotel is conveniently located near many restaurants, shopping areas, and major roads. One can even walk across the parking lot to The Texas Roadhouse, if that is a restaurant of choice. The staff is professional and quickly responsive to any request. Competitively priced, comfortable beds in a decent size suite with a refrigerator/freezer that actually keeps things cold, we would definitely stay here again.
The room was very large with a King bed partially separated from a cozy living room where one could read without disturbing a fellow sleeper. But, if you are a light sleeper, be aware that this hotel has the noisiest closing doors I have ever heard in a hotel. Even the bathroom door closes with a very loud click. And don't stay in any room on the ground level because the gym, laundry and maintenance doors are opening and closing constantly with loud bangs as they close. The TV operation was another hurtle to jump. It took a call to the office to get the TV to operate and a lot of firm pressing on the remote to make any channel change. There was no fan in the bathroom making the mirror useless after a shower. The only other mirror is in the hall with no place to put any make up except on the floor. We were also disturbed at 8pm by some maintenance person wanting into the room to fix something? We were already down for the night, having traveled all day. Even so, rather odd time of night to be doing maintenance?
It was just for one night... Pretty good place to stay. Room size is higher than average for this hotel rating. Bed very comfortable and shower good. Crew is nice and helpful. This hotel stays in the best side of the highway, all restaurant are there.
I stay here when I come to Brownsville. Its a great hotel with clean and fresh rooms. The night crew is always friendly. However breakfast...they need to work better at keeping the food fresh. The Avis crew, which shares lobby space, pushed their way through the hotel guests staying there. Not a good reflection of the staff, not sure what the relationship here is but hotels are for guests.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 78 reviews