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Onyx Boston Downtown

4.0 star property
Upscale boutique hotel, a short walk to TD Garden

Choose dates to view prices

Photo gallery for Onyx Boston Downtown

Exterior
Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Reception
Bathroom shower
Fitness facility

Reviews

8.2

Very good

Popular amenities

  • Pet friendly
    Pet friendlyPet friendly
  • Parking available
    Parking availableParking available
  • Air conditioning
    Air conditioningAir conditioning
  • Housekeeping
    HousekeepingHousekeeping
  • Bar
    BarBar
  • Laundry
    LaundryLaundry

Explore the area

Map
155 Portland St, Boston, MA, 02114
  • Popular LocationTD Garden3 min walk
  • Popular LocationBoston Harbor13 min walk
  • Popular LocationBoston Common18 min walk
  • AirportBoston, MA (BOS-Logan Intl.)9 min drive

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About the neighborhood

Boston

Located in West End, Onyx Boston Downtown is within a 5-minute walk of TD Garden and within 15 minutes of other popular attractions like Faneuil Hall Marketplace. This 112-room, 4-star hotel has a bar/lounge, a 24-hour gym, and free in-room WiFi.

What's nearby

  • TD Garden - 3 min walk
  • Faneuil Hall Marketplace - 10 min walk
  • Boston Harbor - 13 min walk
  • New England Aquarium - 15 min walk
  • Boston Common - 18 min walk

Getting around

  • North Station - 4 min walk
  • Haymarket Station - 5 min walk
  • The nearest major airports are:<br />Boston, MA (BNH-Boston Harbor Seaplane Base): 11-min drive, 3.6 mi/5.7 km<br /> Logan International Airport (BOS): 9-min drive, 3.3 mi/5.2 km<br /> Bedford, MA (BED-Laurence G. Hanscom Field): 33-min drive, 21.4 mi/34.5 km<br /> Norwood, MA (OWD-Norwood Memorial): 40-min drive, 22.4 mi/36 km<br /> Beverly, MA (BVY-Beverly Municipal): 31-min drive, 22.2 mi/35.7 km<br /> <p>The preferred airport is Logan International Airport (BOS). </p>

Restaurants

  • ‪City Winery - ‬4 min walk
  • ‪Hub Hall - ‬3 min walk
  • ‪Big Night Live - ‬3 min walk
  • ‪The Greatest Bar - ‬2 min walk
  • ‪West End Johnnies - ‬1 min walk

About this property

Onyx Boston Downtown

Upscale boutique hotel, a short walk to TD Garden
At Onyx Boston Downtown, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 65 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this boutique hotel include express check-out, free newspapers, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, safes, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available for a fee
  • A bar/lounge

Restaurants on site

  • Onyx Bar

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 500 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 65 per night
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - C0030600351
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Tax ID number is C0030600351.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Onyx
Onyx Boston
Onyx Hotel
Onyx Hotel Boston
Onyx Hotel Kimpton
Kimpton Onyx Hotel Boston
Kimpton Onyx Boston
Kimpton Onyx Hotel
Onyx Boston Downtown Hotel
Onyx Boston Downtown Boston
Kimpton Onyx Hotel an IHG Hotel
Onyx Boston Downtown Hotel Boston

Frequently asked questions

Are free cancellation options available at Onyx Boston Downtown?

Onyx Boston Downtown offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Onyx Boston Downtown?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Onyx Boston Downtown on Aug 11, 2024 start from $239.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Onyx Boston Downtown?

This hotel is situated in West End, just steps from TD Garden, and within a 10-minute walk of Faneuil Hall Marketplace and The Freedom Trail. You'll also find Boston Harbor and New England Aquarium less than a mile away.

Is parking available on site at Onyx Boston Downtown?

Yes, valet parking is offered for USD 65 per night.

Does Onyx Boston Downtown have a casino?

No, Onyx Boston Downtown doesn't have a casino.

Is there an indoor pool at Onyx Boston Downtown?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Onyx Boston Downtown?

Amenities that appeal to couples at this boutique hotel include a minibar, premium bedding, and bathrobes.

Does Onyx Boston Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Onyx Boston Downtown have a restaurant that serves breakfast?

Yes, Onyx Boston Downtown serves continental breakfast for a surcharge each morning at Onyx Bar.

Does Onyx Boston Downtown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Onyx Boston Downtown for a fee of USD 75 per accommodation, per night. The property also provides food and water bowls.

Does Onyx Boston Downtown have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Onyx Boston Downtown?

The closest major airport to Onyx Boston Downtown is Boston, MA (BNH-Boston Harbor Seaplane Base), which is 3.6 mi away (11 minutes by car). Another top airport is Logan International Airport (BOS), which is located 3.3 mi away (9-minute drive).

Are there rooms with balconies that I can book at Onyx Boston Downtown?

No, there aren't any guestrooms with balconies at Onyx Boston Downtown.

Does Onyx Boston Downtown have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Onyx Boston Downtown.

Onyx Boston Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 496 out of 1025 reviews" "
Rating 8 - Good. 255 out of 1025 reviews" "
Rating 6 - Okay. 150 out of 1025 reviews" "
Rating 4 - Poor. 70 out of 1025 reviews" "
Rating 2 - Terrible. 54 out of 1025 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Aisling

Liked: Cleanliness, staff & service
The entrance to the lobby is nondescript and the lobby itself is tiny and not impressive. The room was beautiful and the beds were very comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

JooHyun

Liked: Cleanliness
Stayed 2 nights in Jul 2024

2/10 Terrible

Kelly

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No restaurant or bar. The bathroom light was wired to the AC fan and went on and off all night. The smell of marijuana on our last night was overwhelming. Seemed to be coming from the room next door and through the vents. Management offered to move us, but my young son was asleep. Are we allowed to smoke in hotels now? It was all night and this morning. The hotel looks nothing like the ad and was a nightmare. No sleep in 2 days!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ionex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Candice

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
So the shower was dirty when I got there. But the people were nice. The area around alittle dirty.
Stayed 1 night in Jun 2024

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Shanah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Irina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. There was an empty plastic bottle of energy drink behind armchair and plastic bag stuffed in the magazine holder right next to armchair. Gross! 2. A man (works in the hotel) knocked on my door. I stood up and walked to the door, but in a second he open the door and rushes himself in a room. As a woman, I felt very unsafe! You can’t knock and then open the door right away! I do not recommend this hotel. Big dissapoinment!
Stayed 1 night in Apr 2024

10/10 Excellent

Giria

Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Traveled with group
Not great but close to TD Garden
Hotel was pretty empty booked a room with a king size and was given a double. Also hotel had a lot of construction going on. Assuming a remodeling. Room was also dirty still had open toothpaste left from previous visitors and a small holes in the sheets. Was also woken up to a loud emergency evacuation alarm. No breakfast or amenities not even an iron in the room. Only real positive was that it was walking distance to TD garden. Willing to give them a shot in the future maybe once remodel is done.
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Stayed 1 night in Apr 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay at the hotel. The room was very clean and the bathroom was so cute. Friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Madeline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

sarah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Major construction IN the hotel. No notice of major lobby construction, loss of lobby bar and fitness center.
Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Raymond

Traveled with family
Liked: Cleanliness
The one and system to make door keys was down for over 24 hours. Every time we needed to get in one of our two rooms somebody had to leave the front desk or call someone and meet us on the floor to unlock our rooms. Also, there was no phone located in my room in 812 so when we needed something we had to go downstairs, ask for it, then have someone let us into our room all while construction started in the lobby on our second day there.
Stayed 2 nights in Apr 2024

8/10 Good

Leily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! But the front staff didn’t tell us much when we check. Not even the wifi info. The room was beautiful and smelled great almost like vanilla. They were doing construction on the main floor which would of been nice to know ahead of time.
Stayed 1 night in Apr 2024

8/10 Good

William

Business traveler
Liked: Cleanliness
Hotel is a very poor value.
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Nichole

Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel is extremely well-appointed and all of the furnishings are new and lovely. The rooms are quite small so you wouldn't want to linger long, or at least we did not, but you can't beat the convenience to the Garden and also not a long walk to the North End. There are quite a few places to eat within a block or two, as well. A few downsides: the bathroom door is mostly glass, and it doesn't lock, and there is no fan in the bathroom, and the room's windows can't be opened. Also, strangely, no hair dryer in the room, no lotion, etc, some of those usual basics are missing which was surprising for such a nice hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
An exceptional hotel close to everything in the North End. Comfortable, safe, and updated hotel. Definitely will stay again.
Stayed 1 night in Apr 2024