2/10 Terrible
Michael
Traveled with partner
Oct 28, 2025
The room is nice and so is the young person whom which graduated from Yale covering every angle on Sunday nights. Aside from that, BEWARE of parking, organization, diligence, overall competence of desk/management. We valeted our rental car as we all know Charles street is a nightmare. The hotel, “has no control and has nothing to do,” with the valet even though the convenient VALET cone sits gingerly in front of the front doors. Our RENTAL car was stuck on a freight elevator, no answers for over an hour just stuck sitting. With no coordination and being told to sit tight and pray until 5:15pm, the car magically arrived. We got about .25 miles away and received another call by the hotel asking if we found the valet key ring!! ABSOLUTE DISASTER do not pay or park there, quite frankly even though the hotel
Is nice nothing worth this chaos. I had to pay for a half a** coffee amidst this chaos. Zero ownership for errors, BEWARE!!
Michael
Stayed 1 night in Oct 2025

































