- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Best Western Mountain Lodge at Banner Elk
2.5 out of 5.0
3.7
out of 5
Average Guest Review
See all 98 reviews
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Recent guest reviews
Got our 2 queen bed non-smoking room for exceptional price reserved just 3 days before MLK holiday weekend. Couldn’t believe found a nice, affordable room during one of peak ski season weekends at such a last-minute, affordable price! Nice staffers went beyond expectations in helping us getvearly check-in as soon as room available. This hotel otherwise offered good breakfast for the price & a very clean room that slept well.
Clean room, bedding average, a little worn. Coffee and buffet good in the morning. Staff pleasant.
For the price I paid this hotel was not bad. The beds were very comfortable and everything was clean. The hotel was a little noisy. When people walked past you could hear their whole conversation & you can hear when someone had their shower going. Breakfast was good and the eating area was really spacious and nice. There aren't a lot of food choices around the area. Everywhere we ate was a 20 minute drive. Would probably not stay here again.
Bed was uncomfortable. Too of bedside lamp was very dusty.
Best place to stay for the money! Plus it is only a couple of miles away from Sugar Mtn and about 30 minutes to App Ski. The king bed was not very comfortable. Although, this may have been due to falling several times on the slopes... Breakfast was better than expected and the staff was friendly. The room was clean and odorless. The fridge and microwave were clean and functional.
This hotel is perfect if you're going to ski Sugar Mountain. Just right around the corner from the slopes. The rates are affordable, there are decent restaurants nearby, as well as a supermarket and a pharmacy. The staff was very nice and took great care of us. The free breakfast was perfect to fuel us up for a day of skiing. We will definitely stay here whenever we ski Sugar Mountain.
everyone friendly - woman in the breakfast room is an angel!
The hotel is very close to Sugar Mountain and an great choice for a budget ski trip. They hotel is older but they have updated the facilitates. FULL breakfast included- eggs and the works!
Room was small but other than that it was great. It was full blizzard conditions but I was able to easily get from sugar mtn to hotel. Beech is a little trickier but still only 20 min (bring chains). Their breakfast was surprisingly good.
The hotel is located close to the main ski attractions and restaurants.
I cannot say enough about this place!! 5 stars says it all and then some. We will be staying here every time we go to Bristol or go to the mountains period. The staff and the atmosphere made this stay 10 star!! Loved it!!!
The hotel was great and the staff was great also. We are planning another trip to visit the area and plan to stay at the the same hotel
The facility is a little older but is very clean and well kept.
Very nice Hotel and Location. Staff was very friendly and helpful. Full morning breakfast was a nice addition.
Nice Lodge. Mans trip to Nascar races. The drive was a little far but hotel was excellent.
We enjoyed our stay at Best Western. The only two drawbacks being that despite it being memorial weekend this is the off season for the area and the pool was closed (drained)...disappointed. The property is a bit aged and in need of renovation, we noticed broken tile at the wheelchair ramp, fussy key card locks, etc. Great free hot breakfast was a big plus.
We've stayed here numerous times and each time the rooms have been clean and the staff has always been friendly and helpful.
The place does feel a little outdated, but is a great value, good location, friendly staff, good breakfast
this hotel was nice and it was very convenient to where we were snowboarding and skiing and a good value for the amount paid.
I did not expect this place to be so great. Went down for a long weekend. It was relatively close to many good restaurants, the staff were really nice, and the big breakfast buffet was a really nice plus. The rooms were really clean and nice.
Hotel highlights
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
- Fitness center
Best Western Mountain Lodge at Banner Elk places you within a mile (2 km) of Banner House Museum and Lees-McRae College. This 100-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Also nearby are Sugar Creek Gem Mine and Flat Top Brewing Company.
Dining
Free full breakfast is included with your stay.
Rooms
Best Western Mountain Lodge at Banner Elk's 100 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. 37-inch TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
Property features
At Best Western Mountain Lodge at Banner Elk, guests have access to a fitness center, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and barbecue grills.
Guest reviews for Best Western Mountain Lodge at Banner Elk
perfect overnighter spot when in banner elk to ski
Everyone
Got our 2 queen bed non-smoking room for exceptional price reserved just 3 days before MLK holiday weekend. Couldn’t believe found a nice, affordable room during one of peak ski season weekends at such a last-minute, affordable price! Nice staffers went beyond expectations in helping us getvearly check-in as soon as room available. This hotel otherwise offered good breakfast for the price & a very clean room that slept well.
Everyone
Clean room, bedding average, a little worn. Coffee and buffet good in the morning. Staff pleasant.
good for price
Everyone
For the price I paid this hotel was not bad. The beds were very comfortable and everything was clean. The hotel was a little noisy. When people walked past you could hear their whole conversation & you can hear when someone had their shower going. Breakfast was good and the eating area was really spacious and nice. There aren't a lot of food choices around the area. Everywhere we ate was a 20 minute drive. Would probably not stay here again.
Everyone
Bed was uncomfortable. Too of bedside lamp was very dusty.
perfect location for skiing sugar mtn!
Everyone
Best place to stay for the money! Plus it is only a couple of miles away from Sugar Mtn and about 30 minutes to App Ski. The king bed was not very comfortable. Although, this may have been due to falling several times on the slopes... Breakfast was better than expected and the staff was friendly. The room was clean and odorless. The fridge and microwave were clean and functional.
perfect for a ski trip
Everyone
This hotel is perfect if you're going to ski Sugar Mountain. Just right around the corner from the slopes. The rates are affordable, there are decent restaurants nearby, as well as a supermarket and a pharmacy. The staff was very nice and took great care of us. The free breakfast was perfect to fuel us up for a day of skiing. We will definitely stay here whenever we ski Sugar Mountain.
close to skiing - convenient
Everyone
everyone friendly - woman in the breakfast room is an angel!
great choice for budget ski vacation
Everyone
The hotel is very close to Sugar Mountain and an great choice for a budget ski trip. They hotel is older but they have updated the facilitates. FULL breakfast included- eggs and the works!
easy access
Everyone
Room was small but other than that it was great. It was full blizzard conditions but I was able to easily get from sugar mtn to hotel. Beech is a little trickier but still only 20 min (bring chains). Their breakfast was surprisingly good.
best location
Everyone
The hotel is located close to the main ski attractions and restaurants.
