Danielle at check in was phenomenal, any questions that I had she was more than happy to answer. I will definitely be staying here again the next time I am in Birmingham. I really enjoyed my stay, the restaurant staff was excellent.

Perfect for what I needed: easy airport shuttle access and great breakfast buffet.

Comfortable and clean room right next to the airport. Bed was comfortable and we overall had zero issues with our stay. Would stay here again if in the area.

Friendly staff, fast and efficient check in, clean facility, and very close to airport

Very courteous & efficient front desk personnel

The hotel was modern and very clean. The check out process was quick and easy. Only issue that I had was that the bed was very hard, it felt like I was sleeping on just a box spring. I woke up with full body pain because of it, for that reason I would not stay there again.

Old cracked bathroom tiles n showers very friendly staff, as clean as it could be no fault of staff just old need of repair bathroom, Don’t sleep in side near freeway if u want sleep. 7 min from airport

Great staff, clean and comfortable room.

It was great

Amazing place to stay. I wish i could remember who checked us in but they were very nice and friendly. Place was clean and comfortable. They have a small dining area and bar, which was perfect for us because we were tired of driving and just had to go down stairs for food and drinks! Breakfast was also amazing here too!

Please upgrade the rooms and bigger tvs

Area is very close to BHM airport and the airport shuttle is greatly appreciated. The neighborhood is very distressed but is not the fault of the hotel. The hotel restaurant was just what I needed after driving down from Montgomery. My early morning flight was made stress free due to the prompt response of the shuttle. From the front desk to the wait staff to the shuttle driver, the staff were friendly and welcoming. I look forward to my next stay there. I'd like to see the long term (airport) parking fee match or come closer to the parking fee of the Ramada which is the only other airport hotel in the area. Ramada=$6/daily, Holiday Inn=$10/daily Overall, a good, safe, clean hotel to stay in.

Yes, it was rush hour so traffic was slow. Birmingham highways were confusing. The parking lot was all but full - and pulling into the fenced in lot with all sorts of warning advisories was not reassuring. Not only near the airport (which we knew), but also near a railroad (which we didn’t know), and although we were on a high-level floor made for a noisy night and restless sleep. My husband is prior military and we have stayed in many hotels in 50 years of marriage, and certainly don’t see ourselves as “discriminating” - but the behavior of the check-in clerk toward us and an airline pilot asking for assistance as we walked past - in relation to his treatment of another guest - was certainly discrimination. While we are IHG members, this property will not be a repeat for us.

Nice place - good restaurant and bar - breakfast was good and staff was friendly - the area was a little disappointing but close to everything

The staff were professional and helpful. The only issue that I encountered was that after the in house bar's rush was over on a Saturday evening, none of the 3 bar staff attempted to clear the bar for new patrons. The mess was very distracting.

The staff told me wrong room then sent me only for me to have to return to ask right room

Well maintained older facility.