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Northern Hotel

4.0 out of 5.0

Recent guest reviews

A very nice hotel, reasonably priced and very close to many fine places to eat. Convenient to Billings Logan Airport with complimentary shuttle service. Would definitely stay at the Northern again.

Rooms are getting a bit dated - flooring, etc. and the plumbing (second time) is not draining well at all. I hope the hotel takes the next step and does their 5-10 year remodel. On the other hand, I cannot express my satisfaction with the front desk staff for being friendly and helpful. This is one of the quietest places to stay and the valet crew is A rated!

I froze to death!! But didn't want to hassle with moving to another room, as I'd already had to move to another room as my first room's toilet kept running. Thermostat could only get to 71, I realize that is warm enough for some people, but considering how cold it was outside, I just couldn't get warm. No extra blankets in room.

Rooms are clean but VERY small.. would have loved coffee in the room. Staff very friendly and location perfect to take in downtown activities.

Great location in the heart of Billings! Convenient, clean & comfortable. What more could you want?

Nice, clean hotel & room ... "very" small room ... no coffee maker, no fridge ... only 1 nightstand beside bed (inconvenient) ...no counter area in bathroom for makeup ... $5 chg for a bottle of water! First & last visit

Received a free drink coupon upon checking. Good for one beer or glass of wine. Went to bar and ordered one of each and then upon leaving were told we ordered the wrong items for coupon. REALLY? “Nicest” hotel in Billings and they stiff us on one free drink. Ridiculous.

bellman and valet were great, room was clean...perfect

My guests were racially discriminated against, and treated horribly. DO NOT STAY HERE!

Staff was so accommodating, airport shuttle is fast and easy, room was lovely with nice city views and super comfy bed. I was only there one night for a meeting - would have loved to stay longer!

I recently stayed for the first time at the recently reopened (4.5 years) Northern Hotel and was pleasantly surprised on all levels. The public space, rooms and staff all exceeded my expectations. The Northern would be an excellent hotel in any city but , at the risk of offending my friends in Montana, is without a doubt the best hotel in Billings.

Little pricey but worth it! Entertainment downstairs. Restaurant on site. Helpful employees.

Customer oriented for comfort safety and care. Treated with out most respect . Rooms are quet and clean plan to stay here on future Vists

We love the Northern it is so nice. I walked in covered in tattooes and a Slayer tee shirt... and they treated me like royalty. The only thing i can say is that the room was dusty and the blathroom egdes of the trim need cleaned better. Also i asked for an extra robe and a few local menues when i booked the room on line and those things were not done... but the hotel is so awesome thst it doesnt matter. Two really great resturants Ten the bar and restaurant is great for adult. And bernies is fantastic for breakfast and lunch. Also it is right in the brewery district so lots of other great bars and restaurants

Best hotel gym and great location. No pool though.

Parking is free and check in was very easy. Room was comfortable with nice amenities. Only gave 4/5 stars because my room did not have a refrigerator or ice bucket. I had a standard king room. I had my own cup that I filled using the ice machine and couldn't refrigerate any leftovers but it was a minor inconvenience for me since I only stayed the weekend.

Great location walking distance to food and entertainment. Super clean, great hotel. Carpet getting a little warn but otherwise clean and enjoyable. Definitely recomended!

Nice clean room, but no coffee in the room. We ate at Ten and was a little disappointed as I ordered a $40 steak and it only came with a potato. No salad or seasonal veggie. Just one steak and one potato and a small one at that, for $40. Not really impressed.

Disappointing. Small rooms & bathrooms. Outlets didn't work, lamps sparked in the middle of the night posing a fire hazard and had to be removed. House keeping forgot to clean our room. Management did their best to accommodate the poor experience but it was unfortunately one of the worst stays and we won't be coming back.

Nice hotel. Great location. Small rooms and small bathroom.

19 North Broadway Billings MT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Free airport shuttle

Northern Hotel places you within a 5-minute walk of Skypoint and Alberta Bair Theater. This 4-star hotel has 160 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and free valet parking.


Dining

Enjoy dining at one of 2 onsite restaurants including Bernies Diner, which specializes in American cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Full breakfast is offered for a fee each morning from 6 AM to 1:00 PM.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a sofa bed, free newspapers, and free local calls. Housekeeping is available on request.


Property features

Northern Hotel features a 24-hour fitness center, free WiFi in public areas, and a conference center. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Classic Suite, 1 King Bed

King 1 | Sleeps 3

Classic Room, 1 King Bed

King 1 | Sleeps 2

Classic Double Room

Queen 2 | Sleeps 4

Guest reviews for Northern Hotel

Everyone (21) Couples (2) Family (4)
5
Families Families

A very nice hotel, reasonably priced and very close to many fine places to eat. Convenient to Billings Logan Airport with complimentary shuttle service. Would definitely stay at the Northern again.

By on Jun 15, 2019

3
Families

Rooms are getting a bit dated - flooring, etc. and the plumbing (second time) is not draining well at all. I hope the hotel takes the next step and does their 5-10 year remodel. On the other hand, I cannot express my satisfaction with the front desk staff for being friendly and helpful. This is one of the quietest places to stay and the valet crew is A rated!

By on Jun 10, 2019

Review comment responded on Jun 11, 2019

Dear Guest, Thank you for choosing the Northern Hotel for your stay here in Billings Montana! We are pleased to hear that our team gave great sanctification during your stay and you found them helpful and friendly. I will be sure to pass that on to them as well as our Valet. Here at the Northern we do try to create a unique experience for each and every one of our guests with every detail no matter how big or small. I will be more than happy to pass along the information regarding that some things in the Hotel that may be a bit outdated. We appreciate your time in leaving feedback and we look forward to serving you again as our guest. Sincerely, Treva Front Desk Reservationist

3
Everyone

I froze to death!! But didn't want to hassle with moving to another room, as I'd already had to move to another room as my first room's toilet kept running. Thermostat could only get to 71, I realize that is warm enough for some people, but considering how cold it was outside, I just couldn't get warm. No extra blankets in room.

By on Feb 17, 2019

3
Partner Couples Families

Rooms are clean but VERY small.. would have loved coffee in the room. Staff very friendly and location perfect to take in downtown activities.

By on Feb 14, 2019

Review comment responded on Feb 28, 2019

Dear Guest, Thank you for choosing the Northern Hotel for your stay here in Billings Montana! Glad to hear that your room was clean and some of our corner rooms do run a bit smaller than others. We are pleased to hear that you found the staff friendly and the location perfect. We look forward to welcoming you back as our guest again. Sincerely, Treva Front Desk Reservationist

5
Partner Couples Friends

Great location in the heart of Billings! Convenient, clean & comfortable. What more could you want?

By on Feb 8, 2019

Review comment responded on Feb 25, 2019

Dear Guest, Thank you for choosing the Northern Hotel for your stay here in Billings Montana! We are pleased to hear you enjoyed your stay here with us and that you found the hotel clean and comfortable. We look forward to serving you again in the near future. Sincerely, Treva Front Desk Reservationist

3
Everyone

Nice, clean hotel & room ... "very" small room ... no coffee maker, no fridge ... only 1 nightstand beside bed (inconvenient) ...no counter area in bathroom for makeup ... $5 chg for a bottle of water! First & last visit

By , from MONTANA on Jan 16, 2019

Review comment responded on Jan 24, 2019

Dear WH, Thank you for choosing the Northern Hotel for your stay. I am glad you found the hotel nice and clean. I do apologize that there were some things that were not pleasing during your stay. We don't offer coffee in the rooms unfortunately. We do offer complementary coffee at the front desk every morning. We do have some fridges that can certainly be taken up to your room per your request at check in. We also offer complementary water in our fitness center for our guests. Some of our rooms are a bit smaller if you get one that is in the corner. They do all have different set up's and can vary. Again we are sorry that not everything was accommodating during your stay, if there is anything else we can do to assist you please let us know. Sincerely, Treva Front Desk Reservationist

3
Everyone

Received a free drink coupon upon checking. Good for one beer or glass of wine. Went to bar and ordered one of each and then upon leaving were told we ordered the wrong items for coupon. REALLY? “Nicest” hotel in Billings and they stiff us on one free drink. Ridiculous.

By on Oct 21, 2018

Review comment responded on Nov 21, 2018

Dear Guest, Thank you for choosing the Northern Hotel for your stay here in Billings Montana! I am sorry to hear about the issues with using your coupon for a free glass of wine/beer. We certainly don't want any confusion when redeeming your free drink coupon. If there is anything we can do to make this right feel free to reach out to me. We would love to have you back again as our guest! Sincerely, Treva Downing Front Desk Reservationist

5
Everyone

bellman and valet were great, room was clean...perfect

By on Sep 4, 2018

Review comment responded on Sep 4, 2018

Dear Jesse, Thank you for choosing the Northern Hotel for your stay here in Billings Montana! I am pleased to hear that our Bellman and Valet were great! Also I'm pleased to hear that your room was clean and perfect. We are looking forwarding to having you as our guest again in the future. Sincerely, Treva Downing Front desk reservationist

1

insulting staff

Everyone

My guests were racially discriminated against, and treated horribly. DO NOT STAY HERE!

By on Mar 26, 2018

5

beautiful montana stay

Everyone

Staff was so accommodating, airport shuttle is fast and easy, room was lovely with nice city views and super comfy bed. I was only there one night for a meeting - would have loved to stay longer!

By , from denver on Mar 6, 2018

Review comment responded on Mar 7, 2018

Thank-you Anne for the stunning review! we are pleased that you enjoyed the complimentary airport shuttle, and the gorgeous views of the city form your comfortable room. We would be thrilled to see you next time you come into billings and hope to have you here for a longer length of time!