Hotels in Benton Harbor

My family has been going to Silver Beach Hotel for years. For some years, it provided easy access to the senior home next door. The staff member who checked us in was extraordinary. She knew everything about the hotel and city having worked the desk for many years. The room was clean but marked with ...

This has been one of the best hotel experiences my family has had. They’ve clearly updated everything from the beds and furniture to a fresh coat of paint and newer carpet. The staff was friendly and thoughtful, the pool was a great temperature, breakfast provided a nice variety, and location couldn’t ...

Nice clean hotel near the casino. No challenges finfing

The hotel was fine but checking in Yvonne was short and rude. Which made us not want to stay there . Also prior to check In I called to check on our room details and she answered and was short and completely unfriendly. She should not be working in customer service with her attitude .

There was no thermostat only a wall unit and it took forever to warm up. We couldn't connect to the Wi-Fi. They had an old tube TV. No dial tone on the phone. they were painting the pool facilities for the off-season so we couldn't use them.

We've stayed here twice now to break up the drive from Grand Valley State University to our home in the Chicago suburbs. It's a lovely place with lovely staff, great restaurant, nicely appointed rooms and very accessible to the expressway. Only downside this visit was the room was not Harbor facing ...

We stayed 1 night, may 13th just to go to the four winds casino. The overall stay was great, Only problem was the whirl pool tub did not hold water very well. Must have been a slow leak

Great hotel, 5 min drive to FWNB casino! Small pool, smelled cig smoke in hallways even though it’s a non smoking hotel!

The floors and carpets need to be cleaned. I stay there all the time and the room is ok except for the cleanliness of the floors and carpets. Also, the room needs to be dusted and the bathroom washed thoroughly. I'm being forced to say something because I keep getting the same mediocrity.

Room was ok and facilities were ok. Hot tub could have better jets and pool was cold. Breakfast was not as good as other places I have stayed for less money. Almost puked because of a hard boiled egg being foul. Hotel overall was better than the other in the immediate area (do not stay at them!) ...

I found it incredible that after spending ~$400 for a hotel suite there were no glass wine glasses or glasses for a room cocktail. Wanting to have a cocktail and glass of wine with my wife in the hotel room prior to dinner, there were only plastic and cardboard cups to drink from. Further on in our ...

We enjoyed our stay. Staff was helpful and friendly. The breakfast was pretty good, we thought the food could have been a little bit better. The pool was not clean, you could not see to the bottom of it. Our room was relatively clean but there were a few things that indicated poor housekeeping, nothing ...