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Recent guest reviews

The room was dirty I complained and nothing was done

Dirty wet towels were rehung on bars, trash on balcony, stained sheets. Ive stayed at hourly flop house hotels that are cleaner than this. Yikes!!!

nice friendly staff,,,pool and hot tub are SWEET will stay more often

Pool, hot tub, friendly staff, balcony. Stayed here many times and I prefer this hotel over the others. AND the price is right!

The entire property smells of mold. Visible mold in the elevators, bathroom and the room itself. The television channels were all blurry. I used to travel almost three months each year nationwide and this was the most rundown place I have had the misfortune to stay in. I hope I don’t get sick from this.

Saw 2 different verbal altercations in lobby and parking lot within 10 min. Room was clean but facilities pretty run down. Don't expect an appetising breakfast. I think the workers were trying hard but under pretty tough conditions. Pretty hefty price tag for a 3rd rate hotel.

toilet was not working when we checked into our room. called service desk. after 3 hours of trying to fix our toilet and a flooded mess in our room the toilet was finally working. Asked for a refund or some kind of compensation for our inconvinence...we were not given anything.

Decent hotel for the price; good place if you’re looking for an inexpensive room.

They did not have my reservation. I was put in a cheaper room than I booked and paid more. I had no towels in the room and I had to go down to the front desk to get them.

The minute I exited the old and ugly elevators and I walked on the hallway, a terrible smell of Marijuana. Very loud rooms, could not sleep at all. At 2 o'clock in the morning, someone had been banging at next door for half hour begging to be let in. No shampoo or soap in the bathroom. No, I would not recommend this hotel to a friend.

ROOM WAS CLEAN but well worn and had some musty smell.

This place it's really dirty & smell horrible I couldn't stay in this place and book somewhere else (silver beach hotel) very clean and the staff very nice I recommend this place

room not clean, carpet sticky, door broke, bed broke, boards sticking out from under bed, no remote with TV and their was no where near the channels they claimed, weird people in lobby asking for money and cigarettes, no extra towels, wall paper peeling, and stains on all the walls, the guest shampoos in the bathroom had been used, there were dryer sheets shoved in the vent in the bathroom, I'm guessing to try and make it smell better. we asked for extra sheets they said they didn't have any. do not under any circumstances stay here and no they have not renovated crap!! Ice machines do not work and the elevators stopped working while we were there!

There was no thermostat only a wall unit and it took forever to warm up. We couldn't connect to the Wi-Fi. They had an old tube TV. No dial tone on the phone. they were painting the pool facilities for the off-season so we couldn't use them.

The beds were hard as rocks. It was like trying to sleep on a board. the pillows were non existent. The final straw was the car alarms going off at midnight because cars were being broken into. we left at 1:00 am because we had enough.

Nice place, room could be cleaner and beds a little more comfortable. Staff can be friendlier.

There was sticky residue on the bed comforter Room 302.

It was a good price for the money. I basically just slept there, so it served it's purpose.

Ferguson Dr Benton Harbor MI

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located 2.4 mi (3.8 km) from Intercare Community Health Network, Howard Johnson by Wyndham Benton Harbor/St. Joseph is within a 10-minute drive of Lakeland Regional Medical Center. This 100-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 6:00 AM to 9:00 AM. The onsite restaurant is perfect for a quick bite to eat.


Rooms

All 100 air-conditioned rooms provide free local calls and safes. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries.


Property features

Guests staying at Howard Johnson by Wyndham Benton Harbor/St. Joseph enjoy an indoor pool, a fitness center, and a spa tub. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 3

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking, Pool View

2 Queen Beds | Sleeps 5

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Howard Johnson by Wyndham Benton Harbor/St. Joseph

Everyone (16) Couples (13) Business (3) Family (12) Other (1) Friends (1)
1
Family Family

The room was dirty I complained and nothing was done

By , from Benton harbor Michigan on Dec 27, 2020

Review comment responded on Dec 28, 2020

I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1
Everyone

Dirty wet towels were rehung on bars, trash on balcony, stained sheets. Ive stayed at hourly flop house hotels that are cleaner than this. Yikes!!!

By , from Naperville, IL on Aug 22, 2020

Review comment responded on Aug 22, 2020

I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4
Partner Couples

nice friendly staff,,,pool and hot tub are SWEET will stay more often

By on Nov 4, 2019

Review comment responded on Nov 5, 2019

We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. General Manager Howard Johnson, Benton Harbor. 2693487117

4
Everyone

Pool, hot tub, friendly staff, balcony. Stayed here many times and I prefer this hotel over the others. AND the price is right!

By on Oct 30, 2019

Review comment responded on Oct 30, 2019

We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. General Manager Howard Johnson, Benton Harbor. 2693487117

3
Everyone

By on Sep 2, 2019

Review comment responded on Sep 3, 2019

We would like to thank you for your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. General Manager Howard Johnson, Benton Harbor.

1
Everyone

The entire property smells of mold. Visible mold in the elevators, bathroom and the room itself. The television channels were all blurry. I used to travel almost three months each year nationwide and this was the most rundown place I have had the misfortune to stay in. I hope I don’t get sick from this.

By on Aug 14, 2019

Review comment responded on Aug 15, 2019

I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. General Manager Howard Johnson, Benton Harbor.

2
Family

Saw 2 different verbal altercations in lobby and parking lot within 10 min. Room was clean but facilities pretty run down. Don't expect an appetising breakfast. I think the workers were trying hard but under pretty tough conditions. Pretty hefty price tag for a 3rd rate hotel.

By on Aug 5, 2019

Review comment responded on Aug 6, 2019

I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. General Manager Howard Johnson, Benton Harbor.

2
Everyone

toilet was not working when we checked into our room. called service desk. after 3 hours of trying to fix our toilet and a flooded mess in our room the toilet was finally working. Asked for a refund or some kind of compensation for our inconvinence...we were not given anything.

By on Nov 5, 2018

5
Everyone

Decent hotel for the price; good place if you’re looking for an inexpensive room.

By on Sep 12, 2018

1
Everyone

They did not have my reservation. I was put in a cheaper room than I booked and paid more. I had no towels in the room and I had to go down to the front desk to get them.

By on Aug 17, 2018

Howard Johnson by Wyndham Benton Harbor/St. Joseph

798 Ferguson Dr, Benton Harbor, MI 49022
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