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Recent guest reviews

Definitely will stay again if we are in the area. Recommend to all friends.

Disappointed not to be able to use the pool/hot tub as they looked nice. Place was fine.

Our front desk check in on 8/14 at 8pm - the woman at the front desk was wonderful. The breakfast lady is a sweetheart. Excellent staff. We wish the pool was open, but the Governor is an idiot and closed all pools due to COVID, and it’s not Best Westerns fault.

This place is super clean, the staff is courteous, and in general the place is quiet. The pool was under construction but its ok because we are in the corona pandemic but it would be awesome because its an inside and outside pool.

The hotel is very new which meant that our room looked clean and modern. For the price we paid, it was a very good value. The staff were very friendly and helpful, especially the breakfast staff!!

Clean. Pleasant staff. Good food and service. Reasonable pricing. Would recommend to others.

The property seems recently renovated and all in room accessories or new and clean. Mostly no carpet or smoke smell on the room or the hallway. The location of property is other advantage surrounded by lot of restaurant. Also, Walamart & BestBuy are next to the hotel. Good for stay with family.

Something bit my arm in the hotel, now my arm sore and swelling

Something bit me in there and my arm swelled up....hopefully not bedbugs

Close to the highway and food options. Comfortable bed

I stayed on 10/19/18 and woke the next morning with 24 bed bug bites. We notified the receptionist who reported she could do NOTHING for us. We waited over two days to hear from a manager. DO NOT STAY HERE.

Really great breakfast. Liked the indoor/outdoor pool.

Mall Dr Benton Harbor MI

Hotel highlights

  • Free continental breakfast
  • Free WiFi in public areas
  • Free parking
  • Business center

Best Western Benton Harbor-St. Joseph places you within a few miles (5 km) of Intercare Community Health Network and Lake Michigan College. Each of the 98 rooms at this hotel includes a refrigerator, a microwave, and a coffee maker.


Dining

Start your day off right with a free continental breakfast.


Rooms

All 98 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect WiFi and 40-inch LED TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also standard.


Property features

Best Western Benton Harbor-St. Joseph features free WiFi in public areas, a business center, and express check-in. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and a terrace.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Guest reviews for Best Western Benton Harbor-St. Joseph

Everyone (26) Family (6)
5
Family

Definitely will stay again if we are in the area. Recommend to all friends.

By , from Glenview IL on Sep 21, 2020

Review comment responded on Sep 24, 2020

Thank you for your kind review! I am so pleased you enjoyed your time here with us. We look forward to seeing you again.

4
Everyone

Disappointed not to be able to use the pool/hot tub as they looked nice. Place was fine.

By on Aug 20, 2020

Review comment responded on Aug 27, 2020

I hope you will return when our governor allows us to open our pool and hot tub, we have used the time it was closed to make improvements to the area, I know you will enjoy it!

4
Family Friends Family

Our front desk check in on 8/14 at 8pm - the woman at the front desk was wonderful. The breakfast lady is a sweetheart. Excellent staff. We wish the pool was open, but the Governor is an idiot and closed all pools due to COVID, and it’s not Best Westerns fault.

By , from Kenosha, WI on Aug 17, 2020

Review comment responded on Aug 17, 2020

I am so pleased you enjoyed your time here. Please come back when our governor allows us to open our pools, we would love to have you.

5
Family

This place is super clean, the staff is courteous, and in general the place is quiet. The pool was under construction but its ok because we are in the corona pandemic but it would be awesome because its an inside and outside pool.

By on Aug 4, 2020

Review comment responded on Aug 5, 2020

Thank you for staying with us, I am so glad you enjoyed your time here. We look forward to you visiting us again when we can have our pools open, it really is pretty awesome!

4
Everyone

By on Jul 5, 2020

Review comment responded on Jul 14, 2020

Thank you for staying with us, please visit again soon.

5
Everyone

By on Mar 19, 2020

Review comment responded on Mar 23, 2020

Thank you for taking the time to let us know how your stay was. Please visit us again soon.

2
Everyone

By on Mar 11, 2020

Review comment responded on Mar 12, 2020

I am sorry you did not enjoy your time with us. I hope you will stay with us again so we can try and make things right.

5
Everyone

By on Jan 30, 2020

Review comment responded on Feb 4, 2020

Thank you for staying with us, we hope to see you again soon.

5
Friends Family

The hotel is very new which meant that our room looked clean and modern. For the price we paid, it was a very good value. The staff were very friendly and helpful, especially the breakfast staff!!

By on Nov 4, 2019

Review comment responded on Nov 4, 2019

I am so pleased you enjoyed your stay! We love hearing that our guests were happy here. I agree about my breakfast staff, I have the best there is!

3
Everyone

By on Sep 9, 2019

Review comment responded on Sep 10, 2019

Thank you for staying with us, I hope you visit us again soon.

Best Western Benton Harbor-St. Joseph

1592 Mall Dr, Benton Harbor, MI 49022
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