Hotel staff was nice the property was a bit dated.
The hotel seemed to be undergoing a technology change. Door locks constantly did not work, items in need of repair that were reported to the front desk went I repaired. The tv remote needed to be changed twice. The bathroom sink would not drain at all. That was the biggest item reported and went I repaired. Luckily a bar sink was in the room to use. Just no professionalism by the front desk. Just outright not what was expected by a Hyatt Hotel!
I loved the lay out of the room very spacious and clean. Front desk was very polite and helpful
Very quaint and large rooms. I like that they have a bar on premises. Friendly patrons, I met a few that are permanent guests for work.
Stay was decent. The staff was very pleasant. I enjoyed the gym!
Not very nice staff . Breakfast is over at 10 am and I showed up at 10:01 and I could even get a tea to go !!!
excellent service and great breakfast. the staff were very courteous and helpful
The room is nice and spacious but the mini fridge kept making a loud humming noise and the toilet just kept running after we flushed it.
Courtney checked me in and he was wonderful! The hotel was very nice - in fact, I checked in late and the foyer had just been cleaned - it smelled clean and fresh.
Friendly front desk!! Great decor in our room. But i wished we had had water bottles
We found a stain on the fitted sheet of our bed Called the front desk and they sent a guy with a fitted sheet and when I asked him to change the sheets he said it was not his job and left me to do the housekeeping It is not only disgusting to find stained sheets but staff this horrible and unwilling to do their job
Did not get the king bed room I booked. Received lame excuse about it being the fault of 3rd party booking.
Staff is exceptional Funny, friendly and extremely helpful.
I ask the shuttle guy to take me to one of restaurant and he did. Drop off time and pick Time is punctual .. I don’t know this town , since I am her from California for a business training. You can’t go wrong with this hotel .
I had a great stay but we wanted to get in the pool but it close too early , it would be nice to go in the pool a little for after hours just for grown ups from at least 10:00 to 12:00
the bad news was I got up in the morning and there was no hot water. The good news was the staff was concerned, jumped on it right away and got me taken care of. Breakdowns happen, it is a part of life. Its how they are handled which is important to me and the hotel handled it well
Located 1.2 mi (1.9 km) from Foundry Row, Hyatt Place Baltimore/Owings Mills is within a 10-minute drive of other popular attractions like Under Armour Performance Center Baltimore Ravens. This 3-star hotel has 123 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour fitness center.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
All 123 shared accommodations feature sitting areas. 42-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in down comforters. MP3 docks, microwaves, and refrigerators are other standard amenities.
At Hyatt Place Baltimore/Owings Mills, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 7 per day, and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and concierge services. Additional amenities include conference space, a 24-hour business center, and express check-in.
Hotel staff was nice the property was a bit dated.
Thank you for your feedback.
The hotel seemed to be undergoing a technology change. Door locks constantly did not work, items in need of repair that were reported to the front desk went I repaired. The tv remote needed to be changed twice. The bathroom sink would not drain at all. That was the biggest item reported and went I repaired. Luckily a bar sink was in the room to use. Just no professionalism by the front desk. Just outright not what was expected by a Hyatt Hotel!
Thank you for your feedback. We are sorry that your stay did not meet your expectations.
Thank you for your rating.
I loved the lay out of the room very spacious and clean. Front desk was very polite and helpful
Very quaint and large rooms. I like that they have a bar on premises. Friendly patrons, I met a few that are permanent guests for work.
Thank you for your amazing review and rating your recent stay a 5 out of 5. I am very pleased to know that you enjoyed your recent stay at our property. We hope to see you again in the near future. Thank you and have a great day
Stay was decent. The staff was very pleasant. I enjoyed the gym!
Thank you for taking the time to leave this review on your recent stay at Hyatt Place Owings Mills. We are very happy to know that you enjoyed your recent stay. We hope that if you are ever in Owings Mills again you decide to stay with us. Have a great day
Not very nice staff . Breakfast is over at 10 am and I showed up at 10:01 and I could even get a tea to go !!!
Thank you for taking the time to rate your stay at Hyatt Place Owings Mills a 4 out of 5. I am very sorry to hear that your stay was anything less than satisfying. Feedback such as yours plays a major part in helping us improve every guest experience. Once again thank you for leaving this review and have a great day.
excellent service and great breakfast. the staff were very courteous and helpful
Thank you for taking the time to leave this review on your recent stay at Hyatt Place Owings Mills. I am very happy to hear that you enjoyed the customer service you received during your stay. We hope that if you are ever in Owings Mills again you decide to stay with us. Have a great day
Thank you for your feedback we greatly appreciate it!