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Recent guest reviews

1 Bedroom suite was great for me and my 2 sons. Easily accessible. Good parking. Conveniently located

Breakfast was very lacking. Not much variety. Rooms are pretty beat up. Pool was nice and bed was very comfortable.

The property was OK. Our room was next to the elevators and not well sound insulated. The HVAC thermostat was difficult to use.

Everything was pretty great! I would go back again.

Great breakfast friendly and helpful staff nice room

I liked the breakfast buffet and how the rooms were designed.

I’ve stayed her several times in the last year. The shower ALWAYS has hair and other things in it. This weekend I was able to see why. The cleaning crew sprays the shower and allows the water to run while they clean the room. If you won’t properly clean the restrooms, invest in bathtubs. Nice hotel but nasty showers and carpet.

Luxurious suite, staff was particularly professional and accommodating.

Holes in wall, chipped ceiling paint and ruined peeling headboard

This hotel was very nice a spacious. I had a few friends visit and it was taylored made for us. That experience made me want to budget monthly for this experience again just for the peace and quiet! I will be back ! Thank you !!!

Great clean place to stay! I would stay here again!

Rooms were not ready upon check in ... headboards ripped up... desk clerk threatened to call police because I complained and ask for my money back .... never will I stay there or use orbitz again

This was my first time staying at the Element Hotel, I will definitely be back. The staff was very accommodating and so nice. The hotel was clean and the bed was comfortable. I will be back and I will recommend your hotel to others.

Hotel was beautiful. Rooms were spacious, clean and would stay there again. Only problem was the breakfast. It was horrible. Runny, watery eggs. Breakfast potatoes were frozen and sausage was rubbery. Definitely a miss for this hotel.

This was the worst hotel experience ever. I will be contacting the General Management with a video and photos

Teague Road Hanover MD

Hotel highlights

  • Walking distance to Arundel Mills Mall
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Arundel Mills Mall is a short stroll from Element Arundel Mills BWI Airport, and other popular attractions like Maryland Live Casino are within a mile (2 km). This 3-star hotel has 147 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is included with your stay. Get an energy boost at the coffee shop/cafe, or grab a drink at the bar/lounge.


Rooms

Element Arundel Mills BWI Airport's 147 rooms provide sofa beds, microwaves, and refrigerators. Guests can expect 49-inch LCD TVs with cable channels and Netflix, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are also standard.


Property features

Guests of Element Arundel Mills BWI Airport have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.

Room options

Executive Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Element Arundel Mills BWI Airport

Everyone (24) Couples (2) Family (4)
5
Family Family with small children

1 Bedroom suite was great for me and my 2 sons. Easily accessible. Good parking. Conveniently located

By on May 16, 2022

Review comment responded on May 17, 2022

Dear Jason, thank you very much for the kind review. We work hard to deliver excellent hospitality, and we appreciate you highlighting the positive aspects of your stay. We are glad that you enjoyed our spacious and comfortable rooms, parking facilities, and location. Thank you for being our guest at Element Arundel Mills BWI Airport, and we look forward to seeing you again soon. Sincerely, Tim Ford General Manager

3
Family with small children

Breakfast was very lacking. Not much variety. Rooms are pretty beat up. Pool was nice and bed was very comfortable.

By on Nov 22, 2021

Review comment responded on Nov 23, 2021

Dear Tori, we appreciate you being our guest and sharing your observations. We are glad you liked our comfortable beds and pool, but we are sorry you felt our rooms needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. Also, it is disappointing to learn that we did not exceed every expectation. We regret that you felt our breakfast did not have the variety you expected. We do try to provide an assortment of options, and we are grateful for the feedback that helps us improve our guest experience. Thank you for being our guest, and we hope you will stay with us again the next time you visit our city. Sincerely, Tim Ford General Manager

1
Everyone

By on Oct 4, 2021

3
Family

The property was OK. Our room was next to the elevators and not well sound insulated. The HVAC thermostat was difficult to use.

By on Jun 1, 2021

Review comment responded on Jun 2, 2021

Dear Guest, thank you for being a guest at our hotel. We are glad to know you were happy with our beautiful property. However, we regret the condition of your room did not meet your expectations and that you had challenges with the temperature control system. Your feedback will be shared with the appropriate individual to address these concerns. Thank you once again for your patience, and we hope to see you again. Sincerely, Rustin Moore General Manager

5
Everyone

By on Jan 1, 2021

Review comment responded on Jan 2, 2021

Dear Asha, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Element Arundel Mills BWI Airport, and we look forward to welcoming you back soon. Sincerely, Rustin Moore, General Manager

5
Family

Everything was pretty great! I would go back again.

By , from Richmond va on Feb 26, 2020

Review comment responded on Apr 8, 2020

Thank you for your visit and follow up feedback

5
Everyone

Great breakfast friendly and helpful staff nice room

By on Dec 12, 2019

Review comment responded on Jan 16, 2020

Thank you for your visit and your 5 star review of ELEMENT Arundel Mills. We hope to have the opportunity to serve you again.

1
Family with small children

I liked the breakfast buffet and how the rooms were designed.

By on Dec 9, 2019

Review comment responded on Jan 16, 2020

We believe you have scored us wrong. 5 being the best, it looks like you enjoyed your visit.

5
Everyone

By on Dec 1, 2019

Review comment responded on Jan 16, 2020

Thank you for your visit and your 5 star review of ELEMENT Arundel Mills.

4
Everyone

By on Jul 8, 2019

Element Arundel Mills BWI Airport

7522 Teague Road, Hanover, MD 21076
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