SpringHill Suites by Marriott Arundel Mills BWI Airport2.5 out of 5.0
Recent guest reviews
We stayed here for my husband's busines trip. It's close to everything you can think of...the room was clean and a good size. We didn't get a chance to enjoy the pool, Jacuzzi, or gym but we'll come back again.
Customer service was barely there. First we arrived at the airport and called once we got off the plane. We were told to call after we got our bags. We got our bags and called.... and called... and called. I called a total of 10 times before it was answered. Each time it would be picked up and the disconnected. (See screen shot of my phone calls showing "10" calls). So the woman on the phone told us where to go to the shuttle, even though we had been there for 30 minutes waiting for her to pick up. Then we waited another 30 minutes for the shuttle. The driver arrives gets out and opens the back doors but doesn't help load our bags. We put them in. The the long 20 minute ride to the hotel went thru neighborhoods, blowing thru stop signs and taking turns with no signals. Also he had the front windows rolled down freezing us in back. We asked him to roll them up but he was too busy listening to the ballgame between the Yankees and Philly. I could go on about how it too 20 minutes to check in, another employee using the computer in the lobby so we couldn't print up boarding passes for the next day etc... but I won't. Like I won't recommend or stay in the place again.
One of the many Springhill's I have frequented across the nation. This one is better than average, mostly due to location. Near Arundel Mills Mall so there are plenty of good restaurants to choose from.
I stayed the night before a very early flight and the shuttle system was painfully slow. In the morning they said they only ran on half hour and mine was very late and then on return the front desk was rude and didn't give good directions. They tell you to stand outside door 1 but when I asked if it was near regional bus sign they acted like they had no idea where I was. (For record that is exactly where you need to be. ) I waited over 40 minutes and when I called back the front desk was unhelpful and rude. Would NEVER recommend using this hotel for airport shuttle.
This is my 5th Marriott in 5 weeks and finally the Marriott standards I have grown to love since becoming a platinum member 7 years ago is back! From the wonderful breakfast service to the oversized gym. This place is perfect! Great work!
While initially our visit began a little rocky (prepayment for the room was not posted, heat in room didn't work), all matters were corrected. The night manager came to reset the thermostat. The room was comfortable, clean and we'll appointed. I would stay again. Breakfast was filling!
Planned a quick weekend trip last minute to spend time with family. Rooms were spacious and clean with plenty of nooks to put all of our "things" for the kiddos. Our room had a couch, loved the space. Pool and breakfast were also nice.
We got a large suite and used every inch of bed space for 5 people for the Army Navy game! Very clean and comfortable. A spacious bathroom. The breakfast buffet was included and nice offering hot and cold items.
The hotel is clean, the staff is friendly, and the pool / hot tub are great for little kids. It's also walking distance to the Arundle Mills Mall, so that's also a plus if you're doing something like Medieval Times and need to overnight. The place was a little loud, but nothing too substantial. Good breakfast options. It's not far from BWI either, so this hotel works in a lot of situations
we were there 2 nights and it felt like a nice wonderful vacation. Our room was super cozy and clean, great flat screen tv and good channels, we had all the amenities we needed in our room: fridge, microwave, coffee maker, high speed internet. We were given one free hot/cold breakfast the next day, delicious. And my favorite: the indoor pool and hot tub, amazing. Great location as well. Free parking and free airport shuttle. Highly recommend.
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Free airport shuttle
SpringHill Suites by Marriott Arundel Mills BWI Airport places you within a short walk of Arundel Mills Mall and within a mile (2 km) of Maryland Live Casino. This hotel has 128 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Near the airport, the hotel is also within a 20-minute drive of M&T Bank Stadium and Oriole Park at Camden Yards.
Free hot/cold buffet breakfast is included with your stay and awaits you each morning. For a nice break, mingle with other guests at the free manager's reception.
All 128 air-conditioned accommodations feature kitchenettes and space to spread out with living rooms. 32-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, sofa beds, and coffee makers.
At SpringHill Suites by Marriott Arundel Mills BWI Airport, guests enjoy an indoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 158 reviews