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Holiday Inn Express Baltimore-BWI Airport West

2.5 out of 5.0

Recent guest reviews

Location was just right. Cleaned room every day and did fine job. Loved the breakfast. No complaints

Wanted to be close to the airport for early morning flight. This was clean, convenient, ---- a very good spot for a quick overnight with flight requirements the next morning. Also not far from several eating places.

Sorry for the 3 year delayed review. Truly enjoyed the Holiday Inn-Baltimore,,,Nice, Clean Hotel, excellent location. No complaints at all,,,,def would stay there again !!!!

Excellent. Took me anywhere I needed to go every time I asked.

The staff was friendly checking in and out. We asked about the casino and they offered 24 hour pick-up.

The hotel is nice. The free breakfast is good, but the advertised free shuttle service sucks. I asked for a shuttle ride to the nearby casino and was told they could not provide because the had to pick up someone from the airport and light rail and would have to wait. I asked them to call me when it returned, but the never did. The next day I got a ride to the light rail at BWI to go to the Orioles game. When I returned I called the hotel to pick me up. When they showed up another family jumped in the van and filled it up, so we had to wait another 40 minutes for them to return. My advice is to call a cab if you stay here.

The hotel was nice and clean. The staff was nice and helpful. The free breakfast was good. It included bacon, sausage eggs, pancakes, etc.The free 24 hour shuttle service to the casino and the BWI light rail was great. I didn't have to drive to see the Orioles play and deal with traffic or pay for parking. It is connected to a Denny's if you want to walk to get a meal I would highly suggest this hotel for anyone going to Hanover Maryland. It is a nice area. A big mall and a casino is nearby and the shuttle will take you anywhere within 5 miles and come back to pick you up for free, but give them a nice tip anyway.

average stay at best. Lobby and hallways needed a good cleaning. staff was trying to be the very best possible at (late) check in but there was a big crowd in lobby. room was clean but had an odor .... stale smoke. Good part the staff was extremely helpful arranging a late check out to help me extend a needed meeting.

hotel is nice, but if you book thru any travel agency and not direct with them the rules are different. And it is for you to know they do not tell you this. We left our car on the lot while we traveled and when we returned they told us it was towed. They had our info and phone number but never contacted us. In the past never had a issue until this year.

This Hotel was able to extend us for a late check-out with out problems. The place seemed NEW. The staff we saw were very few but the services were not lacking at all even to the extra coffee in the room. Ah, the Room was quite even though it was in the front-ground floor and near the entrance, very quite. No noise from adjacent rooms or from even the heater that worked very well and again quietly. The price was very good for the place/room and services of the Hotel. Would enjoy a longer stay if the future brings us there again. Thanks to all the Hotel staff and in the back ground worker-bees. Great Place.

Very clean. Friendly staff. Free shuttle within 5 miles 24/7. Midway between Baltimore and Washington.

Room was super clean, staff was friendly, and the continental breakfast is hot and delicious! Would def recommend!

Nice hotel and great location. Liked that they had a shuttle to the mall and casino.

Great hotel, newly remodeled. Staff was VERY FRIENDLY.... Everyone said hello. Breakfast was free and replenished all morning. Ended up spending one entire day in the room just to enjoy the peace and quiet instead of going sight-seeing as planned. Recommend.

After booking at a different hotel and finding it to be horrible once arriving, last minute booked here and loved it. Breakfast good (although crowded), rooms clean and beds comfy. Will stay here again.

The location is close to the mall, which worked out well for us. Unfortunately the bed was FIRM! My wife has a herniated disc and it made it difficult for her. We asked if they had any different beds in the rooms, but they said that all the beds were all the same. Other then that everything was fine. They were VERY friendly and the free continental breakfast was the BEST I've ever had. Not only was the food good, but hey had so much stuff! So if you don't mind a firm bed, this is a great place to stay for the night!

Very comfortable beds, friendly staff. Was in town for Capital jazz festival in Colombia. Good location

Hotel was close to shopping and food. Most importantly quick and easy drive to the inner harbor for the football game. Would recommend for closest to it all.

Stayed in this hotel for a weekend of relaxation. Huge mall was only minutes away and restaurants were near as well. Great experience.

We were here for an overnight getaway. looking for a good value & found it! Nice clean room. Comfortable, everything we wanted except a mini bar. Beautiful pool Complimentary breakfast better than expected. Staff friendly, courteous and helpful

7481 Ridge Rd Hanover MD

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of Arundel Mills Mall, Holiday Inn Express Baltimore-BWI Airport West is within 2 miles (3 km) of Maryland Live Casino. This 159-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. It's near the airport and also within a 15-minute drive of M&T Bank Stadium.


Dining

Free buffet breakfast is included with your stay. Enjoy a leisurely bite to eat at Dennys, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service.


Rooms

All of Holiday Inn Express Baltimore-BWI Airport West's 159 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers. Free newspapers, free local calls, and video-game consoles are also standard.


Property features

At Holiday Inn Express Baltimore-BWI Airport West, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff that can help with dry cleaning/laundry and securing valuables. Additional amenities include 2 meeting rooms, a business center, and a seasonal outdoor pool.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 5

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Holiday Inn Express Baltimore-BWI Airport West

Everyone (1) Business (13) Couples (20) Family (21) Friends (5) Other (4)
5

quality stay. staff was excellent

Everyone

Location was just right. Cleaned room every day and did fine job. Loved the breakfast. No complaints

By on Jul 16, 2017

Review comment responded on Jul 22, 2017

Dear Guest, Thank you so much for your wonderful feedback and great review!! We really appreciate you for staying with us and we hope to see you again someday!!

4

businesws stopover

BusinessTravelers

Wanted to be close to the airport for early morning flight. This was clean, convenient, ---- a very good spot for a quick overnight with flight requirements the next morning. Also not far from several eating places.

By on Oct 13, 2015

4

excellent value

Couples

Sorry for the 3 year delayed review. Truly enjoyed the Holiday Inn-Baltimore,,,Nice, Clean Hotel, excellent location. No complaints at all,,,,def would stay there again !!!!

By on Aug 23, 2015

5

bwi

Families

Excellent. Took me anywhere I needed to go every time I asked.

By on Mar 3, 2015

5

great find at the last minute!

GetawayWithFriends

The staff was friendly checking in and out. We asked about the casino and they offered 24 hour pick-up.

By on Sep 26, 2014

4

bad shuttle service

Couples

The hotel is nice. The free breakfast is good, but the advertised free shuttle service sucks. I asked for a shuttle ride to the nearby casino and was told they could not provide because the had to pick up someone from the airport and light rail and would have to wait. I asked them to call me when it returned, but the never did. The next day I got a ride to the light rail at BWI to go to the Orioles game. When I returned I called the hotel to pick me up. When they showed up another family jumped in the van and filled it up, so we had to wait another 40 minutes for them to return. My advice is to call a cab if you stay here.

By on Aug 11, 2014

4

great place to stay

Couples

The hotel was nice and clean. The staff was nice and helpful. The free breakfast was good. It included bacon, sausage eggs, pancakes, etc.The free 24 hour shuttle service to the casino and the BWI light rail was great. I didn't have to drive to see the Orioles play and deal with traffic or pay for parking. It is connected to a Denny's if you want to walk to get a meal I would highly suggest this hotel for anyone going to Hanover Maryland. It is a nice area. A big mall and a casino is nearby and the shuttle will take you anywhere within 5 miles and come back to pick you up for free, but give them a nice tip anyway.

By on Jul 14, 2014

2

hiex bwi review

BusinessTravelers

average stay at best. Lobby and hallways needed a good cleaning. staff was trying to be the very best possible at (late) check in but there was a big crowd in lobby. room was clean but had an odor .... stale smoke. Good part the staff was extremely helpful arranging a late check out to help me extend a needed meeting.

By on Jun 26, 2014

1

stay before traveling

GetawayWithFriends

hotel is nice, but if you book thru any travel agency and not direct with them the rules are different. And it is for you to know they do not tell you this. We left our car on the lot while we traveled and when we returned they told us it was towed. They had our info and phone number but never contacted us. In the past never had a issue until this year.

By on May 14, 2014

5

a one nite visit in hanover

Families

This Hotel was able to extend us for a late check-out with out problems. The place seemed NEW. The staff we saw were very few but the services were not lacking at all even to the extra coffee in the room. Ah, the Room was quite even though it was in the front-ground floor and near the entrance, very quite. No noise from adjacent rooms or from even the heater that worked very well and again quietly. The price was very good for the place/room and services of the Hotel. Would enjoy a longer stay if the future brings us there again. Thanks to all the Hotel staff and in the back ground worker-bees. Great Place.

By on Mar 17, 2014