Staff was friendly and attentive. Excellent locations for food, shopping, and entertainment. Also, having a shuttle is a plus. Certainly will be visiting again in the near future
Close to the mall and other shops. I love the nearby restaurants.
There was a large old/dried out leak stain above the shower. Other than that, it was great.
Front desk staff could have been more attentive during the check in process
Excellent location; easy access to interstate, Close to Arindell Mills Mall and restaurants.
Great stay. Clean. Comfortable bed. Trendy decor. Title in bathroom needed power wash. Great location.
Close to the casino and mall. Free 24 hour shuttle to take you to near by reaturants and airport.
I enjoyed my stay. Staff friendly and helpful. This survey forces
OK THE SHOWHEAD WAS BROKE AND WAS TOLD THAT IT WOULD BE FIX BY TIME WE COME BACK FROM AND EVENT WE ATTENDED AND WAS NOT THE TRASH CAN STILL HAD FOOD IN IT AND WAS NOT EMPTY OUT BY HOUSEKEEPER WHEN WE ENTER THE ROOM. OTHER THEN THESE TWO THING THE HOTEL WAS NICE
The room was small. The room door opened up directly to the bathroom sink. The lighting was very poor in the bathroom. Every day we were missing a washcloth, hand towel or bath mat.
The staff was extremely helpful, friendly, and accommodating. The room provided just enough amenities and was well insulated from outside noise. I really enjoyed viewing the BonVoy video segments in the room, which inspired me to think about traveling more and trying out other Marriott properties. I think a little bit more information about the Aloft set up regarding food options, WXYZ hours, offerings, etc. -- either as written material in the room or available on the TV -- would be helpful. Overall, Aloft hotels are among my favorite places to stay. Fantastic value for the money.
We have stayed at the Aloft before and we loved the overall cleanliness, modern layout, complimentary water with lemon slices and more. We enjoyed the room layout, and the staff was fantastic with quickly fixing our sink, which was incredibly slow to drain. Unfortunately, our room smelled like human urine, which was extremely disconcerting and generally disgusting. The room appeared to be clean, but the smell was unrelenting. Nothing else in the hotel smelled like this, including a room we had previously occupied.
It was convient to all the areas i needed to go to. I liked the beds. The're comfy for me. I like the property overall
Arundel Mills Mall is a short stroll from Aloft Arundel Mills BWI Airport, and other popular attractions like Maryland Live Casino are within a mile (2 km). This 142-room, 3-star hotel has a bar/lounge along with conveniences like an indoor pool and a 24-hour health club.
At the end of the day, relax with a drink at the bar/lounge.
All 142 rooms feature coffee makers, free local calls, and laptop-compatible safes. 49-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities. Housekeeping is available once per stay.
Guests staying at Aloft Arundel Mills BWI Airport enjoy an indoor pool, a 24-hour health club, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a meeting room, a 24-hour business center, and express check-in.
Staff was friendly and attentive. Excellent locations for food, shopping, and entertainment. Also, having a shuttle is a plus. Certainly will be visiting again in the near future
Dear Guest, thank you for your recent stay at the Aloft Arundel Mills BWI Airport and for posting such a generous review. It is a pleasure to know we exceeded all of your expectations and that you loved our attentive staff, our excellent loctaion as well as our convenient shuttle service. It is always a joy to hear our guests are excited about returning; we are looking forward to it! Sincerely, Rustin Moore, General Manager
Close to the mall and other shops. I love the nearby restaurants.
Dear Danielle, we appreciate you sharing your thoughtful feedback with other travelers. We agree, our convenient location is perfect for exploring all that Hanover has to offer! Thank you for choosing Aloft Arundel Mills BWI Airport, and we hope to have the pleasure of welcoming you back soon. Sincerely, Rustin Moore, General Manager
We are happy to hear you had a positive experience at the aloft! We value your input and encourage you to let us know more details about your experience with us.
We greatly appreciate for taking the time to give us feedback. We hope to see you again.
There was a large old/dried out leak stain above the shower. Other than that, it was great.
We apologize for the unsightly stain but will ensure this is addressed asap
Front desk staff could have been more attentive during the check in process
Thank you for your visit . we apologize if you were not given the attention you deserved.
Thank you for your visit and your follow up feedback. We are happy that we exceeded your expectations.
Excellent location; easy access to interstate, Close to Arindell Mills Mall and restaurants.
Thank you for your visit and your follow up feedback. We are happy that we exceeded your expectations.
Great stay. Clean. Comfortable bed. Trendy decor. Title in bathroom needed power wash. Great location.
Thank you for your visit and your follow up feedback. We are happy that we exceeded your expectations.
Dear Guest, we hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Rustin Moore, General Manager