Reception staff was for the most part, very friendly and pleasant. ABSOLUTELY no complaints. HOWEVER the room is dated, the appliances are sub-par(dishwasher DI NOT clean the dishes AT ALL, and the refrigerator froze ALL of the contents. (That was replaced.) For the 1st 3 days the lobby ice machine was not working. the room's pots and pans are falling apart, ice cube tray cracked. Housekeeping failed to supply dish towels and dish rags after visiting as well. Finally the hotel failed to respond in the Marriott Bonvoy App. I am a HUGE fan of Marriott hotels but this visit was EXTREMELY disappointing.
I always go to the this Hotel its a great getaway for my book writing.
The little bag breakfast in the morning and the fact that I couldn't turn the stovetop on with out getting maintance to turn it on for me
The front desk gentleman was grear during check in. The room was nice and clean. The bed was comfortable. We would definitely stay here again.
I didn’t like paying for parking. I like the outside cooking area
The staff's demand for $10 a day parking. The web-site stated that parking was free.
The property is located in a good location, close to BWI airport, with shopping and entertainment nearby, not far from downtown Baltimore. The room with king bed was spacious, with clean bathroom, and had comfortable bed. Parking is free. Did not get to try the breakfast, but appears to have wide selection. The property does have an aging feel to it however, and the lighting does not help this either. Will consider again if visiting the area.
The bed could be a little softer, but apart from that, we had a fantastic stay.
We stayed only 1 night. When the sofabed is open, tight space between the beds, very good breakfast, clean hotel!!
The stay was enjoyable although i did not stay in the room long. I was able to check in early. I was happy about that because i got to freshen up before going out for the day. I do recommend this hotel. It is in a great spot near the Casino and the Mall.
Not that good was told that my room would be one thing and got something totally different smh!!!!
Somehow I got assigned a King suite instead of a 1 bedroom suite. I had originally requested a 2-bedroom suite then downgraded to a 1-bedroom suite going through their cancel-then-make new reservation process. I have not been compensated me for the cancelled room and I found the King Suite they gave me to be too small for my comfort. Also, I stayed 2 nights but the cleaning staff did not bother to clean the room while I was there. Everything else was excellent.
nice location and nice staff......shuttle to casino
clean, great check out times latest 2 p.m. got to sleep in a bit after staying at the casino late.
Clean Room, great stay late check out option was at 2 p.m. great that we got to sleep in a bit.
The staff was terrible. They double booked my room, and someone almost waked in.
Towneplace Suites by Marriott Arundel Mills places you within a 10-minute stroll of popular attractions such as Arundel Mills Mall and Maryland Live Casino. This 109-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.
Free continental breakfast is included with your stay and awaits you each morning. For a nice break, mingle with other guests at the free manager's reception.
The 109 accommodations feature kitchenettes and space to spread out with sitting areas. Guests can expect 32-inch Smart TVs with satellite channels and Netflix, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. MP3 docks, coffee makers, and free weekday newspapers are also standard.
At Towneplace Suites by Marriott Arundel Mills, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 10.00 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.
Reception staff was for the most part, very friendly and pleasant. ABSOLUTELY no complaints. HOWEVER the room is dated, the appliances are sub-par(dishwasher DI NOT clean the dishes AT ALL, and the refrigerator froze ALL of the contents. (That was replaced.) For the 1st 3 days the lobby ice machine was not working. the room's pots and pans are falling apart, ice cube tray cracked. Housekeeping failed to supply dish towels and dish rags after visiting as well. Finally the hotel failed to respond in the Marriott Bonvoy App. I am a HUGE fan of Marriott hotels but this visit was EXTREMELY disappointing.
I always go to the this Hotel its a great getaway for my book writing.
The little bag breakfast in the morning and the fact that I couldn't turn the stovetop on with out getting maintance to turn it on for me
The front desk gentleman was grear during check in. The room was nice and clean. The bed was comfortable. We would definitely stay here again.
I didn’t like paying for parking. I like the outside cooking area
The staff's demand for $10 a day parking. The web-site stated that parking was free.
Thank you for staying at the TownePlace Suites Arundel. I do apologize we start charging for parking in April 1st. we did make Expedia aware to change on the website before it started.
The property is located in a good location, close to BWI airport, with shopping and entertainment nearby, not far from downtown Baltimore. The room with king bed was spacious, with clean bathroom, and had comfortable bed. Parking is free. Did not get to try the breakfast, but appears to have wide selection. The property does have an aging feel to it however, and the lighting does not help this either. Will consider again if visiting the area.
Thank you for staying at the TownePlace Suites Arundel . I am lad toy hear you enjoy your stay. Please when you visit the area, we would love to see you again,. Have a Great Day.
The bed could be a little softer, but apart from that, we had a fantastic stay.
Thank you for staying at the TownePlace Suites By Marriott Arundel Mills . It always a pleasure to hear good feedback. I am glad you enjoy your stay and the staff was pleasant . Please stay with us again if you travel back to the Hanover area.
Thank you for staying at the TownePlace Suites Arundel. I do apologize about the charge of parking. I'm glad to hear yo enjoy the rest of your stay.