Friendly staff; general upkeep of the property could be improved. The pool area was dirty, as well as shams on beds. Light fixtures were missing bulbs.
I picked this property because it had a hot tub and I hadn’t travelled since covid and couldn’t wait to get in the hot tub. It was not working any of the nights I was there. The indoor heated pool was not heated nor clean. The outside pool was great. The gym was great. My room was clean and nice. The bed was comfortable. The staff was fabulous. They all deserve a raise for making this hotel work. It’s them alone that would make you want to return to the hotel.
Easy check in and check out. Clean and super comfy bed
Room needed some more cleaning really the bathroom.
Lovely hotel, night and morning staff were lovely but would not pay the extra money to have breakfast included. Waited to be seated, no one showed up. Finally asked the front desk, who asked us to have a seat and told us server would be with us. Nope.... someone finally wandered out to put menus down after her calling the (empty) bar didn't bring anyone up. He was definitely not a server but nice enough. After about 10 more minutes of waiting with no one, we just left. Worth losing out on the $20 for eggs and toast to go somewhere else and be served. Really lovely stay, just not worth the extra I paid for a service I wouldn't have trusted had it ever been offered.
The beds were urine stained The sheets have not been change for us to go in the room I know there was a hurricane in flux but they took large advantage of it tripled the room price the top sheet and comforter was so urine stained week threw it in the closet a more grossed out the toilet was backed up had to call somebody did come to unclog it and it wasn't from us staff very unfriendly and extra charges for everything a bottle of water 4 dollars no breakfast Included had to pay extra just because there was a hurricane I guess but anyway the bed in the room filthy and none of it was good
Nice location, friendly staff, clean rooms. Overall was very pleased.
Room was very small, not enough light in bathroom
Upon arrival maintenence had to come fix toilet that was stopped up. King room had no microwave or refrigerator. Website booked from listed free breakfast. Could not stay in hot tub due to chlorine level. No towels for pool guests.
This hotel is close to lots of places to go and places to eat. The staff is really nice and very accommodating. I brought my small dog and didn't have any issues and felt very at home.
We went to Augusta for a Boyz II Men concert just my husband and I. What a great centrally located place. All the people were great. We will be back.
I requested the double room but was notified upon check-in that I would have a king room. When I spoke with the staff they were extremely accommodating and changed my room immediately. Everything was nice and clean.
Worth the price paid. Would Stay again if in Augusta.
Located 2.1 mi (3.5 km) from Augusta National Golf Club, Sheraton Augusta Hotel is within a 10-minute drive of Ezekiel Harris House. This 3.5-star hotel has 152 guestrooms and offers an outdoor pool, an indoor pool, and a 24-hour gym.
Free on-the-go breakfast is included with your stay and awaits you each morning from 5:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's steakhouse, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include coffee makers, free newspapers, and free local calls.
Sheraton Augusta Hotel features an indoor pool, an outdoor pool, and a 24-hour gym. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and express check-in.
Friendly staff; general upkeep of the property could be improved. The pool area was dirty, as well as shams on beds. Light fixtures were missing bulbs.
I picked this property because it had a hot tub and I hadn’t travelled since covid and couldn’t wait to get in the hot tub. It was not working any of the nights I was there. The indoor heated pool was not heated nor clean. The outside pool was great. The gym was great. My room was clean and nice. The bed was comfortable. The staff was fabulous. They all deserve a raise for making this hotel work. It’s them alone that would make you want to return to the hotel.
Easy check in and check out. Clean and super comfy bed
Room needed some more cleaning really the bathroom.
Thank you for choosing to stay at the Sheraton in Augusta, GA.