Good basic hotel served my needs just fine. Minor issues with the TV were handled quickly and with a smile. Room was clean overall. Bed was comfortable.
MANAGEMENT IS HORRIBLE!!! THEY DIDNT Take my complaint seriously basically told me I was lying! Won’t stay ever again!
Very accommodating and very modern facility !! A for cleanliness and coziness .
Traveling cross country and we were so tired and needed a good night sleep. They gave us a handicap room on the first floor, shower was tight and the sink was short for me, and the shower leaked all over the floor. I am a big guy and tall. The bed was a little too firm for us.
The interior is clean. You can tell its been remodeled because the walls have been patched from previous holes. The room and common areas are very clean. The hotel next door is new construction so the parking lot has runoff from the construction site. A lot of contractors staying at the hotel but it was quiet, nonetheless.
Great stay with our doggie Nice new decor, large room nice staff
The staff was rude. The phone did not work in the room. Breakfast was horrible except the waffles. But mainly the staff was just down right mean.
The actual hotel is very nice. It is very clean and well equipped. Only negative is that it has been changed into a Best Western Hotel. There is a sign pointing behind construction. There was none. Finally after searching, I called the hotel and they informed me it had changed. A simple sign stating this change would be very helpful.
No hot water. Then no water at all, for hours. Very poor response by the staff.
Everything was perfect! We walked in and the aroma was so relaxing and the hotel was quiet. Staff was friendly and welcoming. This is the 2nd time we've stayed at this hotel and it will not be the last. The room was clean, breakfast was great overall a great and safe place to stay with kids.
Staff was extremely professional and helpful. Nothing to dislike about my stay.
I stayed there with a big dog yellow lab. It is very friendly and Vinnys pizza was really good too.
The staff were very helpful and accommodating. The breakfasts were excellent. The stay at La Quinta Duluth exceeded our expectations. The décor was lovely as well. We will definitely stay here again in the future when we visit the area again. Thank you.
Location was great, staff was wonderful, room cleanliness was AWFUL
Medieval Times is within a mile (2 km) of Best Western Plus Duluth / Sugarloaf, and other popular sites like Sugarloaf Mills are within a couple of miles (3 km). This 83-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.
The 83 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include free local calls, ironing boards, and desks.
Guests of Best Western Plus Duluth / Sugarloaf enjoy a fitness center, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include a seasonal outdoor pool, express check-out, and laundry facilities.
Good basic hotel served my needs just fine. Minor issues with the TV were handled quickly and with a smile. Room was clean overall. Bed was comfortable.
Thanks for the positive comment and we hope to see you again soon.
MANAGEMENT IS HORRIBLE!!! THEY DIDNT Take my complaint seriously basically told me I was lying! Won’t stay ever again!
Dear Guest we regret that you feel that way as we try very hard to give each and everyone of our valued guests 100% service when they are at our property.
Very accommodating and very modern facility !! A for cleanliness and coziness .
Thanks for the positive comment and we hope to see you again soon.
Traveling cross country and we were so tired and needed a good night sleep. They gave us a handicap room on the first floor, shower was tight and the sink was short for me, and the shower leaked all over the floor. I am a big guy and tall. The bed was a little too firm for us.
We apologize for your experience, and would like you to know that our employees are here to cater to our guest. When our guest arrive at the property we place them in the rooms that they have booked prior to arrival. We would have loved to sort things out with you prior to your departure, and hope to retain your business if you will consider giving us a second chance in the future.
The interior is clean. You can tell its been remodeled because the walls have been patched from previous holes. The room and common areas are very clean. The hotel next door is new construction so the parking lot has runoff from the construction site. A lot of contractors staying at the hotel but it was quiet, nonetheless.
Thank you for your rating and review of our property, we appreciate your business!
Great stay with our doggie Nice new decor, large room nice staff
Thank you for your kind words! The property management takes pride in picking unique furniture for our establishment, and try to provide the best quality as well. We are also happy that you had the pleasure of visiting, and staying in a pet friendly room with your pet, pets are important too! Thank you for supporting our business, and we hope to be your first selection when returning to the area again.
The staff was rude. The phone did not work in the room. Breakfast was horrible except the waffles. But mainly the staff was just down right mean.
I am sorry to read your review.This stands out among the strong reviews that we get from other guests .Please feel free to contact us at the hotel as we would like the opportunity to further assist you.Kindly,
Thank you for taking the time out to rate your recent stay with us! We hope that you will consider visiting us again.
The actual hotel is very nice. It is very clean and well equipped. Only negative is that it has been changed into a Best Western Hotel. There is a sign pointing behind construction. There was none. Finally after searching, I called the hotel and they informed me it had changed. A simple sign stating this change would be very helpful.
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.
Thanks for staying with us and the nice comments about your stay. Hope to see you again in the near future.