He place was nice but had roaches
Everyone was wonderful
Great hotel!
didn't clean the room. Also, i requested clean the room, but did not
The greeting was nice. The soap dish in the shower was broken off. The wait to get to the breakfast was long. I just left and went to a restaurant. It’s a nice hotel and I plan on staying there at Christmas.
Nice, clean hotel with good amenities. The bed was just a little too stiff for me, but not a problem.
Never cleaned room during our 3 night stay
Good basic hotel served my needs just fine. Minor issues with the TV were handled quickly and with a smile. Room was clean overall. Bed was comfortable.
MANAGEMENT IS HORRIBLE!!! THEY DIDNT Take my complaint seriously basically told me I was lying! Won’t stay ever again!
Very accommodating and very modern facility !! A for cleanliness and coziness .
Traveling cross country and we were so tired and needed a good night sleep. They gave us a handicap room on the first floor, shower was tight and the sink was short for me, and the shower leaked all over the floor. I am a big guy and tall. The bed was a little too firm for us.
The interior is clean. You can tell its been remodeled because the walls have been patched from previous holes. The room and common areas are very clean. The hotel next door is new construction so the parking lot has runoff from the construction site. A lot of contractors staying at the hotel but it was quiet, nonetheless.
Great stay with our doggie Nice new decor, large room nice staff
The staff was rude. The phone did not work in the room. Breakfast was horrible except the waffles. But mainly the staff was just down right mean.
The actual hotel is very nice. It is very clean and well equipped. Only negative is that it has been changed into a Best Western Hotel. There is a sign pointing behind construction. There was none. Finally after searching, I called the hotel and they informed me it had changed. A simple sign stating this change would be very helpful.
No hot water. Then no water at all, for hours. Very poor response by the staff.
Medieval Times is within a mile (2 km) of Best Western Plus Duluth / Sugarloaf, and other popular sites like Sugarloaf Mills are within a couple of miles (3 km). This 83-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.
The 83 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include free local calls, ironing boards, and desks.
Guests of Best Western Plus Duluth / Sugarloaf enjoy a gym, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a seasonal outdoor pool, express check-out, and laundry facilities.
He place was nice but had roaches
Everyone was wonderful
Thanks and hope to see you again soon
Great hotel!
Thanks for the positive reply!
didn't clean the room. Also, i requested clean the room, but did not
Dear valued guest we certainly apologize if your room did not get cleaned during your stay with us. Please let us know when and if your ever in the area again as we would like to have a second opportunity to make a better first impression.
The greeting was nice. The soap dish in the shower was broken off. The wait to get to the breakfast was long. I just left and went to a restaurant. It’s a nice hotel and I plan on staying there at Christmas.
Thank you for the kind words. We look forward to having you back with us during the holiday.
Nice, clean hotel with good amenities. The bed was just a little too stiff for me, but not a problem.
Thank you for the kind words. we cant wait to have you back to stay with us again.
Never cleaned room during our 3 night stay
We apologize for any inconveniences during your stay. Currently we are only servicing rooms upon request at this time due to COVID-19. We hope you stay with us again, and give us a chance to give you a better first impression.
Good basic hotel served my needs just fine. Minor issues with the TV were handled quickly and with a smile. Room was clean overall. Bed was comfortable.
Thanks for staying with us and the nice comments about your stay. Hope to see you again in the near future.
Thanks for the positive comment and we hope to see you again soon.
We apologize for this issue. Please contact us to give us more details on your stay.