There were construction things going on. That’s all. No big deal. There were courtesy signs posted
It’s an older property but updated inside. The lobby is beautiful. Front desk staff are very friendly and it’s the first time I’ve been honestly told there won’t be enough towels and will be sent more. As for amenities, there is nice Paul Mitchell shampoo, conditioner and body wash. However there is only one small bar of soap and no lotion. We were on the 2nd floor and all day and night for some reason kids were running up n down the hall and crying n banging on the walls. Management did not address this. Due to covid there are only 3 doors open to enter near the front, and breakfast is bagged: granola bar, chobani, banana or orange and coffee or water. Bed was comfortable, water seemed like well water.
Everything’s was satisfactory. My room was missing a remote control, I called the front desk and I received another one within minutes. No complaints
The property is very clean and the staff friendly. It’s a little big though and the elevator doesn’t conveniently access all rooms.
This is a great hotel- very clean and friendly staff. Breakfast is made to order and is not the usual continental buffet. It's about 40 mins from ATL. Only negative was that the mattresses in the room were not comfortable. they were sagging in the middle - needs to be replace.
Not sure how this could actually be a Marriott. It looks like an old box type Hotel that they threw some new furniture in. Everything seemed out of place, including the connecting door to the adjacent unit.
Great stay! From the friendly staff who conveniently checked me in at 9AM, after an early flight, to the comfort of the bed with multiple willow options to the cleanliness of the room, Courtyard Marriott Duluth/Gwinnett Place, surely makes the grade...Straight "A" Experience!
Enjoyed my stay and loved the room I was in. My daughter like the pool.
Nice hotel close to local amenities and peaceful surroundings
Staff tried to charge me for restaurant charges for $126! Never went to the restaurant and I’m one person that checked in at 7:30pm after dinner time. They removed the charges but only after being very rude to me. Hotel layout is awkward as this use to be another hotel and not a courtyard.
The layout of the building does not offer much for a disabled person. There is one elevator that’s located on the far left at the back of the horseshoe shape building. Needs major upgrades to be a Marriott chain. Thank
Located in Gwinnett Place, Courtyard by Marriott Atlanta Duluth/Gwinnett Place is a leisurely stroll from sights such as Pirates Cove Adventure Golf and Gwinnett Place Mall. This 3-star hotel has 146 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Continental breakfast is offered for a fee each morning from 6:30 AM to 10:00 AM.
Guests can expect free WiFi and 27-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available once per stay.
At Courtyard by Marriott Atlanta Duluth/Gwinnett Place, guests have access to a gym, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-in.
There were construction things going on. That’s all. No big deal. There were courtesy signs posted
Good morning, Thank you for rating your recent stay at the Courtyard Marriott Duluth/Gwinnett Place. I am very happy to see that your overall stay went well. Proving each and every one of our guests with an exceptional lodging experience is our number one priority, so receiving any feedback is invaluable to our mission. I'd love to know what we could have done better to make sure that your stay was completely positive. If you have a moment, please feel free to contact me and let me know. In the meantime, I hope we will have another opportunity to host you in the near future.
It’s an older property but updated inside. The lobby is beautiful. Front desk staff are very friendly and it’s the first time I’ve been honestly told there won’t be enough towels and will be sent more. As for amenities, there is nice Paul Mitchell shampoo, conditioner and body wash. However there is only one small bar of soap and no lotion. We were on the 2nd floor and all day and night for some reason kids were running up n down the hall and crying n banging on the walls. Management did not address this. Due to covid there are only 3 doors open to enter near the front, and breakfast is bagged: granola bar, chobani, banana or orange and coffee or water. Bed was comfortable, water seemed like well water.
Good morning Lyssmunchies, Thank you for taking a moment to review your recent stay at the Courtyard by Marriott Atlanta Duluth/Gwinnett Place. We definitely are an older property; we're actually one of the very first Courtyard properties ever opened. With that being the case, we consider it an honor and privilege that our doors remain open, in spite of the many changes in the Courtyard brand over the past few decades. We'd like to believe that this is due to our ability to adapt to changes, as well as our endless desire to surpass our guests' expectations. Finally, we continue to strive to keep a contemporary atmosphere in spite of being over 30 years old; there is absolutely no reason you should not have a clean environment, comfortable bed, updated technology, and exceptional customer service. I sincerely apologize for the noise you experienced while lodging with us. We do try to enforce Quiet Hours on property, but if we are not made aware of a particular disturbance, we unfortunately have no way of addressing it. I'm sorry for that aspect of your trip. In regards to not having enough towels at the Front Desk, we don't typically keep our towels in this location. We prefer our guests calling for them, and us bein allowed to serve you by delivering them to your room. While we do keep a few available at the Front Desk, it is not the standard. I sincerely hope to have the opportunity to host you again in the near future. I am happy to say that we are anticipating having our restaurant back and running at the beginning of the New Year. It will be great to begin to see some more of our team members return. In the meantime, I wish you a vey happy holiday season. Thank you again for your time, and rveiew.
Good evening, and thank you for taking a moment to rate your recent stay at the Courtyard by Marriott Atlanta Duluth/Gwinnett Mall. I am thrilled to see that your overall stay at our property was perfect. We truly do strive to ensure that each and every guest experiences nothing but the best in customer service and comfort, so this confirmation truly is wonderful. We hope to have the opportunity to host you again in the near future. If so, please let us know how we can accommodate you even better. In the meantime, please stay safe, healthy, and have an excellent week!
Good morning Anonymous, Thank you for providing a rating of your stay at the Courtyard by Marriott Atlanta Duluth/Gwinnett Place. Your feedback truly is priceless in our efforts to gauge how successful we are in our goal to provide each and every guest with an exceptional and memorable lodging experience. I am so thrilled to see that you had a stay that met (and exceeded) your every expectation. Hopefully, we will have the opportunity to host you again in the near future. Please do not hesitate to let any of us know if there is anything that we can do to make your next stay even better. Until then, I wish you nothing but the best. Thank you for choosing us for your lodging needs!
Everything’s was satisfactory. My room was missing a remote control, I called the front desk and I received another one within minutes. No complaints
Good evening, Thank you for rating and reviewing your stay at the Courtyard by Marriott Atlanta Duluth/Gwinnett Place. While I am certainly happy that your lodging experience was at least satisfactory, I have to admit that I am disappointed that we missed the mark of providing you with an exceptional experience. We know how important the little details are, and to think that we missed that mark of 'exceptional' because of a remote control, is even more disappointing. I truly am sorry that we fell below our own standards on this one. I truly hope that we have the opportunity to host you again in the near future. I am confident that we will be able to successfully awe you with our willingness to provide unmatched customer service, and a quality environment where all the things that should be, will be available. If you have any questions or suggestions, please feel free to reach out to me. I love receiving feedback, because it truly is the one true measurement I have to gauge how well we're doing in achieving our goals. Thank you for choosing our property for your lodging needs. Have an outstanding holiday season.
The property is very clean and the staff friendly. It’s a little big though and the elevator doesn’t conveniently access all rooms.
Good afternoon Anonymous, Thank you so much for taking the time to rate your stay at the Courtyard by Marriott Atlanta Duluth/Gwinnett Place. Whenever we receive feedback like this, it fills us with pride and joy, because we have made it our number one goal to deliver exceptional customer service within a quality environment. Honest feedback like yours is truly appreciated! I am sorry that we apparently placed you in one the rooms further from our one elevator. With us being a property with only 3 levels (two of which are accessible from outside), it is easy to lose site of the fact some people truly do rely on the elevator over the stairs. I'm sorry that we did not get you blocked according to your preference. I hope that we will still have the opportunity to host you again in the future, and if we do, please let any of us know that you prefer a room closer to the elevator. I can assure you that we will do everything possible to place in a more appropriate room. In the meantime, I sincerely thank you for choosing our property for your lodging needs. Have a truly wonderful day!
Hello. Thank you so much for taking a moment to rate and review your most recent stay at the Courtyard by Marriott Atlanta Duluth/Gwinnett Place. I am very happy to see that you did enjoy yourself while lodging with us. Unfortunately, we did have some repair work being done in one portion of our property, and I do apologize for the inconvenience it may have caused you. Hopefully, we will the opportunity to host you again in the near future. If so, I feel confident that that bit of work that was being done will have concluded, and if there's anything else that we can do to make it even better, please do not hesitate to let us know. Thanks again for choosing our location for your lodging needs. We truly appreciate you.