I wished that my room had a jet tub or jacuzzi. Many times i always book a room or a place with jet tub because of my arthritis pain. The staff from front to the maid staff were good.
Serves the need for the price. Appears to be under rennovation as it is a bit dated and in need of some new furniture/fixtures in the rooms. The buffet breakfast is a cold continental breakfast so dont expect much. The toilet was very slow to drain and was afraid to have it overflow. Informed the front desk, wasn't addressed.
Sheets were dirty, staff was happy to give us new ones. Very quiet so that was good. Just an average stay.
The property is dated and in need of a renovation, leaking ceiling tiles, mold in the shower wall. I asked the manager for wash cloths the bathe with, he stated you can't use the hand towels? WOW very distasteful i wont be back
Good experience!
very dirty hotel the rooms messy with garbage
The staff was kind and the kitchen was clean. The amenities on the advertisements do not match what is in the room. Everything was old, scratched and outdated. I’m not a complainer but l always saw WINGATE as a good brand with great quality. I was slightly disappointed.
Very friendly staff especially reception desk
Price was reasonable, but amenities were disappointing. Pool and spa closed, most likely for COVID, which was reasonable, but fitness center (only accessible with an assist from front desk clerk) was open and every single piece of equipment was completely broken and unusable. As a major factor in my decision to stay anywhere, this left me absolutely disappointed in my overall stay. Rooms were fine and the rest of the property was sufficient, but nothing extraordinary.
Strong cigarette odor in room. Ask to change but front desk unwilling.
The room could have been cleaner .urine on floor in bathroom
The furniture was outdated and filthy the carpet was filthy in the room the only thing that was clean and not outdated was the lobby
It is a very quiet place. My wife and I appreciate it.
Excellent services! the room and the bathroom were clean!
There was hair on the bathroom floor. I could have overlooked that if the walls hadn't been paper thin. Being woken up at 2:30 am to the loud neighbors laughing and talking was bad, but it was even worse to get to hear every moan and thump of their "good time". Hotels cannot afford to have such horrible insulation between rooms.
Located in Gwinnett Place, Wingate by Wyndham Duluth/Atlanta is adjacent to Pirate's Cove and within a 10-minute stroll of Pirates Cove Adventure Golf. This hotel has 90 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free buffet breakfast offered each morning.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests staying at Wingate by Wyndham Duluth/Atlanta enjoy a gym, free WiFi in public areas, and a spa tub. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
I wished that my room had a jet tub or jacuzzi. Many times i always book a room or a place with jet tub because of my arthritis pain. The staff from front to the maid staff were good.
Hello Ron,Thanks for the stay, but it's sad to see the single star. My apologies for all the inconveniences. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert.Sincerely,Hotel Manager.
Serves the need for the price. Appears to be under rennovation as it is a bit dated and in need of some new furniture/fixtures in the rooms. The buffet breakfast is a cold continental breakfast so dont expect much. The toilet was very slow to drain and was afraid to have it overflow. Informed the front desk, wasn't addressed.
Dear Guest,Thank you for taking the time to leave your review. We apologize that your experience was not up to our usual standards. We are in the process of undergoing renovations and we hope that you will consider staying with us again so you can experience the improvements we have made. We will look into the issue with the toilet and make sure it is addressed. We apologize for any inconvenience this caused. Thank you for staying with us and for your feedback.Sincerely,Hotel Manager
Sheets were dirty, staff was happy to give us new ones. Very quiet so that was good. Just an average stay.
Dear Guest,Thank you for taking the time to review your stay with us. We apologize for the dirty sheets and are glad that we were able to provide you with clean ones. We are glad that you found the stay to be quiet and overall satisfactory. We hope to see you again soon.Sincerely,Hotel Manager
The property is dated and in need of a renovation, leaking ceiling tiles, mold in the shower wall. I asked the manager for wash cloths the bathe with, he stated you can't use the hand towels? WOW very distasteful i wont be back
Dear Guest,We're sorry to hear that you didn't enjoy your stay with us and that the property was in need of some updates and renovations. We appreciate your feedback and will be sure to pass it along to the appropriate parties. We hope that you will give us another chance in the future.Sincerely,Hotel Manager
Good experience!
very dirty hotel the rooms messy with garbage
The staff was kind and the kitchen was clean. The amenities on the advertisements do not match what is in the room. Everything was old, scratched and outdated. I’m not a complainer but l always saw WINGATE as a good brand with great quality. I was slightly disappointed.
Dear Guest,Thank you for your feedback.We apologize for not meeting your expectations regarding the availability of a jet tub or jacuzzi in your room. We understand the importance of such amenities, especially for guests with specific needs like arthritis pain relief. Your comfort is essential to us, and we regret any inconvenience caused.We are glad to hear that our staff, from the front desk to the housekeeping team, provided you with good service. Our team is dedicated to ensuring our guests have a pleasant and comfortable stay.Your comments are valuable to us, and we appreciate your understanding. If your future plans bring you back to the area, we hope you'll consider staying with us again, and we'll do our best to accommodate your preferences.Thank you for choosing our hotel.Sincerely,Hotel Manager