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Recent guest reviews

The sheets had spots.

I loved my stay at the Sonesta ES Suites. My only issue was parking. Parking is very limited especially when they are at capacity. It was Memorial Day Weekend and there was a wedding party staying at the hotel (I'm assuming) and I literally had to wait until someone left to park. There was another parking lot behind the building that was inaccessible. Other than that, clean rooms, friendly staff.

In my opinion it looks like they are being to update the hotel. The elevator was scary - the buttons looked broke and only one elevator worked. The carpets weren’t vacuumed throughout the day - on my floor and pool entrance area. The bathroom in the room wasn’t fully update - the sink vanity to be specific. The noice from the hallway and other rooms were loud and I hear everything - the acoustics are terrible. Staff was very helpful and great. Overall it was just pleasant to stay there.

The front desk staff was a great. Very friendly and helpful. My room was comfortable. The bathroom wasn't as clean to my liking but it was tolerable. The breakfast sandwiches that they provided in the morning weren't that great. There was a guest on my hallway that had a dog that barked for most of the night and also the hallway smelled like marijuana. I know that you cannot control what guests do in their rooms. But, I wanted to make you aware.

Room & hotel was beautiful; nice & clean! My room was on the 7th floor nice view☺️

The staff was very helpful they meet all of my needs

Rooms are so clean, All staff was super nice and I felt so welcomed.

The noise that could be heard thru the wall from the rooms next door. ie the water running, talking.

Inflexible ...that's all you can get me to say ... you want more ?

Had problems with reservation had to go to another hotel

I loved how large the hotel was and the layout was unique.

The bathroom looked like it had dried blood on the wall and bugs swarmed my feet as I entered the bedroom. Absolutely disgusting.

Several small annoyances spoiled an otherwIse nice stay. Frequent traveler and is annoying waiting to check in while person at front desk talks dating with another employee.(was close enough to overhear. After a couple minutes another person came out of the back, saw me still waiting and checked me in. Room had laminate floors and by third day of stay we had to pull sheets off bed and shake the sand out. Large room but only one comfortable chair. Rest were wooden stools. Room doors were heavymetal fire doors not properly adjusted.. Morning sounded Like sledge Hammers hitting hollow.metal drums. Restaurant staff very goob

above average stay will stay again . breakfast staff is excellent

Very mediocre, extremely noisy room Can hear the lift all night , constant loud fan noise from bathroom even though everything was off and sounds like a compressor kicking regularly.. I can only imagine was an air handler in the ceiling somewhere Could do with a good cleaning in the restaurant area and reception.

Good hotel , friendly staff , convienient location .

1775A Pleasant Hill Road Duluth GA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Gwinnett Place within a mile (2 km) of Pirates Cove Adventure Golf, Sonesta ES Suites Gwinnett Place Atlanta is within 2 miles (3 km) of Gwinnett Place Mall. This 81-room, 3.5-star hotel has an indoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. Enjoy dining at Grapevine Restaurant, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

All 81 soundproofed accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect free WiFi and LCD TVs with pay movies. Coffee makers, safes, and phones are also standard. Limited housekeeping is available.


Property features

At Sonesta ES Suites Gwinnett Place Atlanta, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

Suite, 1 Bedroom

2 Double Beds | Sleeps 6

Studio Suite, 1 King Bed

1 King Bed | Sleeps 4

Suite, 1 Bedroom

1 King Bed | Sleeps 4

Studio Suite (Efficiency)

1 King Bed | Sleeps 4

Guest reviews for Sonesta ES Suites Gwinnett Place Atlanta

Everyone (9) Couples (3) Family (4)
3
Partner Couples Business Business

The sheets had spots.

By on Jun 17, 2021

Review comment responded on Jun 19, 2021

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4
Family Family with small children

I loved my stay at the Sonesta ES Suites. My only issue was parking. Parking is very limited especially when they are at capacity. It was Memorial Day Weekend and there was a wedding party staying at the hotel (I'm assuming) and I literally had to wait until someone left to park. There was another parking lot behind the building that was inaccessible. Other than that, clean rooms, friendly staff.

By on Jun 1, 2021

Review comment responded on Jun 8, 2021

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

4
Friends

In my opinion it looks like they are being to update the hotel. The elevator was scary - the buttons looked broke and only one elevator worked. The carpets weren’t vacuumed throughout the day - on my floor and pool entrance area. The bathroom in the room wasn’t fully update - the sink vanity to be specific. The noice from the hallway and other rooms were loud and I hear everything - the acoustics are terrible. Staff was very helpful and great. Overall it was just pleasant to stay there.

By on May 18, 2021

Review comment responded on May 25, 2021

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

4
Everyone

The front desk staff was a great. Very friendly and helpful. My room was comfortable. The bathroom wasn't as clean to my liking but it was tolerable. The breakfast sandwiches that they provided in the morning weren't that great. There was a guest on my hallway that had a dog that barked for most of the night and also the hallway smelled like marijuana. I know that you cannot control what guests do in their rooms. But, I wanted to make you aware.

By on Apr 22, 2021

Review comment responded on May 1, 2021

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

5
Everyone

By on Apr 7, 2021

Review comment responded on Apr 18, 2021

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

5
Everyone

By on Dec 23, 2020

Review comment responded on Dec 23, 2020

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4
Everyone

Room & hotel was beautiful; nice & clean! My room was on the 7th floor nice view☺️

By on Aug 24, 2020

Review comment responded on Aug 25, 2020

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

3
Family

The staff was very helpful they meet all of my needs

By on Jul 10, 2020

Review comment responded on Jul 12, 2020

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Farlena Neal

5
Family

Rooms are so clean, All staff was super nice and I felt so welcomed.

By on Mar 2, 2020

Review comment responded on Mar 2, 2020

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

2
Family with small children Business Business

The noise that could be heard thru the wall from the rooms next door. ie the water running, talking.

By on Dec 27, 2019

Review comment responded on Dec 29, 2019

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Sonesta ES Suites Gwinnett Place Atlanta

1775A Pleasant Hill Road, Duluth, GA 30096
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