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Recent guest reviews

The noise that could be heard thru the wall from the rooms next door. ie the water running, talking.

Inflexible ...that's all you can get me to say ... you want more ?

Had problems with reservation had to go to another hotel

I loved how large the hotel was and the layout was unique.

The bathroom looked like it had dried blood on the wall and bugs swarmed my feet as I entered the bedroom. Absolutely disgusting.

Several small annoyances spoiled an otherwIse nice stay. Frequent traveler and is annoying waiting to check in while person at front desk talks dating with another employee.(was close enough to overhear. After a couple minutes another person came out of the back, saw me still waiting and checked me in. Room had laminate floors and by third day of stay we had to pull sheets off bed and shake the sand out. Large room but only one comfortable chair. Rest were wooden stools. Room doors were heavymetal fire doors not properly adjusted.. Morning sounded Like sledge Hammers hitting hollow.metal drums. Restaurant staff very goob

above average stay will stay again . breakfast staff is excellent

Very mediocre, extremely noisy room Can hear the lift all night , constant loud fan noise from bathroom even though everything was off and sounds like a compressor kicking regularly.. I can only imagine was an air handler in the ceiling somewhere Could do with a good cleaning in the restaurant area and reception.

Good hotel , friendly staff , convienient location .

1775A Pleasant Hill Road Duluth GA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Gwinnett Place within a mile (2 km) of Pirates Cove Adventure Golf, Sonesta ES Suites Gwinnett Place Atlanta is within 2 miles (3 km) of Gwinnett Place Mall. This 81-room, 3.5-star hotel has an outdoor pool along with an indoor pool and a 24-hour fitness center.


Dining

Start your day off right with a free buffet breakfast. Enjoy dining at Grapevine Restaurant, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

All 81 air-conditioned accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect free WiFi and LCD TVs with pay movies. Coffee makers, safes, and phones are also standard. Limited housekeeping is available.


Property features

Sonesta ES Suites Gwinnett Place Atlanta features an indoor pool, an outdoor pool, and a 24-hour fitness center. You can take advantage of free parking, along with a free area shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Studio Suite, 1 King Bed

1 King Bed | Sleeps 4

Studio Suite, 1 King Bed, Corner

1 King Bed | Sleeps 4

Suite, 1 Bedroom

2 Double Beds | Sleeps 6

Suite, 1 Bedroom

1 King Bed | Sleeps 4

Guest reviews for Sonesta ES Suites Gwinnett Place Atlanta

Everyone (5) Couples (2) Family (1)
2
Family with small children Business Business

The noise that could be heard thru the wall from the rooms next door. ie the water running, talking.

By on Dec 27, 2019

Review comment responded on Dec 29, 2019

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

1
Friends

Inflexible ...that's all you can get me to say ... you want more ?

By on Oct 15, 2019

Review comment responded on Nov 21, 2019

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

1
Family

Had problems with reservation had to go to another hotel

By on Oct 2, 2019

Review comment responded on Nov 21, 2019

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

3
Partner Couples

By on Sep 30, 2019

Review comment responded on Sep 30, 2019

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

5
Partner Couples

I loved how large the hotel was and the layout was unique.

By on Sep 29, 2019

Review comment responded on Sep 30, 2019

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

1
Everyone

The bathroom looked like it had dried blood on the wall and bugs swarmed my feet as I entered the bedroom. Absolutely disgusting.

By on Oct 15, 2018

Review comment responded on Oct 15, 2018

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

3
Everyone

Several small annoyances spoiled an otherwIse nice stay. Frequent traveler and is annoying waiting to check in while person at front desk talks dating with another employee.(was close enough to overhear. After a couple minutes another person came out of the back, saw me still waiting and checked me in. Room had laminate floors and by third day of stay we had to pull sheets off bed and shake the sand out. Large room but only one comfortable chair. Rest were wooden stools. Room doors were heavymetal fire doors not properly adjusted.. Morning sounded Like sledge Hammers hitting hollow.metal drums. Restaurant staff very goob

By on Sep 13, 2018

Review comment responded on Sep 13, 2018

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

4
Everyone

above average stay will stay again . breakfast staff is excellent

By on Sep 11, 2018

Review comment responded on Sep 12, 2018

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

3
Everyone

Very mediocre, extremely noisy room Can hear the lift all night , constant loud fan noise from bathroom even though everything was off and sounds like a compressor kicking regularly.. I can only imagine was an air handler in the ceiling somewhere Could do with a good cleaning in the restaurant area and reception.

By on May 5, 2018

Review comment responded on May 11, 2018

Thanks for staying with us. We appreciate your feedback

4

one of the best hotel in the neighborhood

Everyone

Good hotel , friendly staff , convienient location .

By , from new york on Feb 18, 2018

Review comment responded on Feb 20, 2018

Thank you for staying with us and for your kind review.

Sonesta ES Suites Gwinnett Place Atlanta

1775A Pleasant Hill Road, Duluth, GA 30096
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