Great location. Plan to use it again for future visits to the area.
It was cool.. decent . Water can be a little warmer. Rooms nice and clean. Hair dryer didn’t work
The hotel was not packed. It was empty meaning people were not out.
I liked the location for purposes of my visit. Facility was clean but worn. The exercise equipment was worn out.
The shuttle only goes so far and that makes it not convenient without any transportation. Front desk is not friendly and didn’t greet customers as they walked up! The heater didn’t work when we first got there so maintenance came but left because he said his shift was up! The room was durable for the weekend.
This property was very elegant and the environment was welcoming.The rooms were clean and the beds were comfortable. My only complaint is the whirlpool hot tub .The water was dirty so i couldn't enjoy it.
Check in took too long, not providing drinking water.
Location near a lot of restaurants, great staff, and clean room
4 stay at this Sonesta. All have been good. Breakfast is the best
Elevators were out of service for hours....had to walk down 14 flights of stairs, 2 stairwells....initial stairwell led to a dead end - very dangereous in an emergency situation. After a long day out, returned for a late evening rest and refresh for evening events, and the room hadn't been cleaned. Evening totally ruined while waiting for housekeeping. Front desk concierge personnel not sympathetic .... very poor customer service.
The room is fine, in a very convenient location. The price is good.
EVERYTHING WAS GREAT TO STAY! MY STAY WAS NICE AND QUIET.
It’s okay It was okay for first time Stuff was helpful
The kids loved the indoor outdoor pool!!! It was wonderful!!!
The hotel is clean and the staff are friendly and helpful. The building is very nice and well maintained.
The room was nice and clean. Good area and location.
Located in Gwinnett Place, Sonesta Gwinnett Place Atlanta is within a 10-minute drive of popular attractions such as Infinite Energy Arena and Hudgens Center for the Arts. This 300-room, 3.5-star hotel has an outdoor pool along with an indoor pool and a 24-hour fitness center.
Enjoy dining at one of 2 onsite restaurants including ArtBar, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served each morning for a fee.
The 300 rooms have an array of amenities, including iPod docks, refrigerators, and coffee makers. 40-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Free newspapers, free local calls, and safes are also available.
Sonesta Gwinnett Place Atlanta features an indoor pool, an outdoor pool, and a 24-hour fitness center. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, free WiFi in public areas, and conference space.
Great location. Plan to use it again for future visits to the area.
It was cool.. decent . Water can be a little warmer. Rooms nice and clean. Hair dryer didn’t work
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
The hotel was not packed. It was empty meaning people were not out.
Thanks for staying with us. We appreciate your feedback!
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
I liked the location for purposes of my visit. Facility was clean but worn. The exercise equipment was worn out.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
The shuttle only goes so far and that makes it not convenient without any transportation. Front desk is not friendly and didn’t greet customers as they walked up! The heater didn’t work when we first got there so maintenance came but left because he said his shift was up! The room was durable for the weekend.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
This property was very elegant and the environment was welcoming.The rooms were clean and the beds were comfortable. My only complaint is the whirlpool hot tub .The water was dirty so i couldn't enjoy it.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Check in took too long, not providing drinking water.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.