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Recent guest reviews

It was fine.

I appreciated being close to many restaurants and having quick check in. Very clean rooms.

That the lobby smelled fresh and it was vending machines 😊

General appearance was good, front staff good. Room was very pleasant and roomy. Only thing needed was a microwave.

Great location. Plan to use it again for future visits to the area.

It was cool.. decent . Water can be a little warmer. Rooms nice and clean. Hair dryer didn’t work

The hotel was not packed. It was empty meaning people were not out.

I liked the location for purposes of my visit. Facility was clean but worn. The exercise equipment was worn out.

The shuttle only goes so far and that makes it not convenient without any transportation. Front desk is not friendly and didn’t greet customers as they walked up! The heater didn’t work when we first got there so maintenance came but left because he said his shift was up! The room was durable for the weekend.

This property was very elegant and the environment was welcoming.The rooms were clean and the beds were comfortable. My only complaint is the whirlpool hot tub .The water was dirty so i couldn't enjoy it.

Check in took too long, not providing drinking water.

Location near a lot of restaurants, great staff, and clean room

4 stay at this Sonesta. All have been good. Breakfast is the best

Pleasant Hill Rd Duluth GA

Room options

Junior Suite, 1 King Bed

1 King Bed | Sleeps 3

Room, 1 King Bed (Preferred)

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible (Preferred, Mobility, Bathtub)

1 King Bed | Sleeps 2

Guest reviews for Sonesta Gwinnett Place Atlanta

Everyone (6) Couples (3) Family (6)
4
Business Business

It was fine.

By on Jun 3, 2022

5
Everyone

I appreciated being close to many restaurants and having quick check in. Very clean rooms.

By on Nov 28, 2021

Review comment responded on Dec 4, 2021

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4
Friends

That the lobby smelled fresh and it was vending machines 😊

By on Aug 16, 2021

Review comment responded on Aug 26, 2021

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

2
Everyone

By on Jun 1, 2021

Review comment responded on Jun 13, 2021

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

5
Family

General appearance was good, front staff good. Room was very pleasant and roomy. Only thing needed was a microwave.

By on Apr 21, 2021

Review comment responded on Apr 24, 2021

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

5
Partner Couples Business Business

Great location. Plan to use it again for future visits to the area.

By on Feb 15, 2021

Review comment responded on Mar 9, 2021

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4
Friends Family

It was cool.. decent . Water can be a little warmer. Rooms nice and clean. Hair dryer didn’t work

By on Jan 3, 2021

Review comment responded on Jan 3, 2021

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

5
Partner Couples Family

The hotel was not packed. It was empty meaning people were not out.

By , from Atlanta GA on Oct 18, 2020

Review comment responded on Oct 20, 2020

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Feb 18, 2020

Review comment responded on Feb 18, 2020

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

3
Business Business

I liked the location for purposes of my visit. Facility was clean but worn. The exercise equipment was worn out.

By on Feb 8, 2020

Review comment responded on Feb 8, 2020

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

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