The staff was exceptional!
The property was very clean, just very dated. Bed was not great. There is construction going on on the front and back of the hotel. Was woken up by a steam roller around 6:30 am.
A/C needs an update was making noise and it was dirty.
Rooms were comfortable and the facility and area were very good for traveling with a pet!
The staff checking us in were wonderful. They were helpful, cheerful, and even helped find our directions to the event we were attending. The room was quite small. The bathroom was ok, but not as great as we expect from a Hampton. It was ok for an overnight. Could not have stayed longer.
Staff was great and I'd definitely stay here again if im in the area.
Close to interstate clean good overnight place
The place looked new and was well kept up
Hotel was clean snd in a great location
Very clean and neat building. They have a solid breakfast offering that was filling and good for both adults and kids. I had a couple minor requests, one reasonable and one less so, and the staff were extremely courteous and helpful. Check-in and check-out was very fast and easy. We used the hotel as a meeting place for a family get together, several of us staying here, meeting my aunt and uncle locally, and it was a great place for the purpose, with the great breakfast for a meeting point. Thanks!
The hotel was very quite, and clean. The front desk clerks were less that desirable and curt.
There were hairs in the bathroom, from the poor job of the cleaning staff. The road noise outside is excessive, we could barely sleep. Customer service was amazing, check in and out was a breeze, and their breakfast was very good when compared to other hotel breakfasts.
They gave our standard room to someone else. I had called ahead and specifically asked for a room with a tub and not to be on the first floor. When we got there, we were given a handicap room on the 1st floor, with a shower. The shower was so messed up, it flooded the whole bathroom. We also had to deal with ppl talking right outside our room the whole time.
The location was extremely convenient for our needs, and it was quiet for the most part. There were a few downfalls with regard to how much we paid for two nights such as the elevato doorr sticking and slight inconveniences like the drink machine not working on our floor. For the most part, it was safe and clean and quite acceptable.
Open with hot breakfast when others were shutting down.
Located within 2 miles (3 km) of Blue Ridge Mall, Hampton Inn Hendersonville places you within a few miles (5 km) of Burntshirt Vineyards. This 109-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free English breakfast is served each morning from 6 AM to 10 AM.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Refrigerators, microwaves, and coffee makers are also available.
At Hampton Inn Hendersonville, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
The staff was exceptional!
The property was very clean, just very dated. Bed was not great. There is construction going on on the front and back of the hotel. Was woken up by a steam roller around 6:30 am.
Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your positive comments about the cleanliness of our property. Maintaining a clean and well-presented environment is of utmost importance to us, and we're pleased to hear that we met your expectations in this regard.We understand your concerns about the dated appearance of our property, and we apologize if it impacted your overall experience. We continuously strive to provide comfortable accommodations for our guests, and we appreciate your feedback, as it helps us identify areas where we can make improvements.We're sorry to hear that you found the bed to be less than satisfactory. The comfort of our guests is important to us, and we will take your comments into consideration as we assess opportunities for enhancing our accommodations.Regarding the ongoing construction near our hotel, we apologize for any disturbance it may have caused during your stay. We understand the importance of a peaceful and uninterrupted experience, and we regret that the noise from the construction activity affected your rest.We appreciate your understanding and patience during this period of improvement and development. Your feedback is invaluable to us, and it allows us to address concerns and make necessary adjustments to enhance our guests' experiences.We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.
A/C needs an update was making noise and it was dirty.
Dear Luis,It was our pleasure to have the opportunity to welcome you as our guest when your travels recently brought you to this area. I do hope that your overall visit went well, though I was terribly saddened to learn that you found the heating and air-conditioning unit in your guest room to be in substandard condition. I apologize to you for the discomfort that this issue caused for you to feel, as well as for the fact that our staff couldn't address the troubles while you were checked in. Your happiness will always be our goal and we'd love to get the chance to have you back here in the future. I hope you'll feel confident in reaching out to us about anything at all that we could do to make your further stays better in any way. We'd love to be able to earn a full 5-star rating from you following all of your future visits to our property.Regards,Bruce Pope
Rooms were comfortable and the facility and area were very good for traveling with a pet!
Dear Michael, It was wonderful to get the chance to offer you and your pet comfortable accommodations at our Hampton by Hilton hotel. Thank you for choosing to stay here and for leaving your 5-star review for us following the visit that you made to our property. Our team members are happy to know that you found our accommodations and location to be exactly what you needed during your travels. Your kind remarks are a wonderful addition to our listing on Orbitz and we're looking forward to continuing to serve you in the future. Do be sure to let us know what we can do to make certain that your further visits continue to be superb. Regards, Bruce Pope
The staff checking us in were wonderful. They were helpful, cheerful, and even helped find our directions to the event we were attending. The room was quite small. The bathroom was ok, but not as great as we expect from a Hampton. It was ok for an overnight. Could not have stayed longer.
Dear Barbara, Thank you for giving us the chance to serve you when you recently visited this area. We loved being able to welcome you here and we appreciated learning from your feedback about the experience that you had. I will let our team members know that you felt quite welcomed here and I hope you had a great time at the event you were in the area to attend. I am sorry, though, to know that you weren't absolutely pleased with the size of your guest room here. I also apologize for the disappointment that you felt with regard to the design of our bathrooms. We do have a number of room type options available, to include suites, and I hope we'll be able to offer you something that would better meet with your needs in the future. It would be fantastic to have the opportunity to welcome you back soon for an even more comfortable and enjoyable experience. Regards, Bruce Pope
Staff was great and I'd definitely stay here again if im in the area.
Thank you for your feedback! We are delighted to hear you enjoyed your stay with us. We look forward to seeing you next time.
Close to interstate clean good overnight place
Dear Carolyn, Thank you so very much for the 5-star feedback here on Orbitz. It was our pleasure to welcome you to our Hampton by Hilton hotel in Hendersonville, NC. We're so very happy to know of the satisfaction that you felt with regard to your stay at our property! It's great to hear that you appreciated our proximity to the interstate, as well as for the happiness that you felt with regard to the the cleanliness of our hotel. Our team members loved being able to offer you such a pleasant place to find accommodation and we're certainly looking forward to continuing to serve you in the future. I hope you will always find your visits here to go so well! Regards, Bruce Pope
The place looked new and was well kept up
Dear Andrew, We sincerely appreciate the 5-star rating that you've left for our hotel in this Orbitz review. Thank you for letting us know that you were completely pleased with the visit that you made to our property and that you found your stay here to go so well. Our team members will also appreciate your compliments regarding the appearance and maintenance of our facilities. Though we are actually not a new property, it's great to hear that we gave that impression! I hope you'll always choose to be our guest when you visit this area in the future, too. We would be thrilled to get many more opportunities to welcome you here and we hope your further experiences will continue to be superb. Regards, Bruce Pope
Thank you for choosing Hampton Inn Hendersonville and for sharing your wonderful feedback with us! We are absolutely delighted to hear that you had a fantastic experience during your stay.It brings us great joy to learn that our staff exceeded your expectations. We take immense pride in delivering exceptional hospitality and ensuring our guests feel welcomed and well taken care of. Your kind words are a true testament to the hard work and dedication of our team members.We will be sure to share your compliments with our staff as they will be thrilled to know that their efforts made a positive impact on your stay.Your feedback means a lot to us, and it inspires us to continue providing the highest level of service to all our guests. We genuinely appreciate your 5-star rating and your recommendation.Should your travels bring you back to Hendersonville, we would be honored to have the opportunity to welcome you again and make your next stay just as memorable as the last.Once again, thank you for choosing Hampton Inn Hendersonville, and we look forward to hosting you again in the near future.