Asked twice to get the safe in the room fixed and nobody came. The hotel staff are always present but seem to mind their own business and not pay attention to guests. The cleaning ladies are the real stars here. Super friendly and the room was inmaculate. The hotel has night security so it's safe ...
The hotel is clean and comfortable. It is a 5 minute walk to Norte Station which is a great convenience. As others have said, there was no air circulation in our room. We were able to open the window but only a small amount due to the way the window was constructed. This, then, increased the sound ...
Had some hiccups with the reservation. There is a hotel and motel (same location). The price and discounts quoted on Orbitz didn't match the hotel rates. Not sure if the problem is with Orbitz or the hotel/motel. The motel portion is like a little flat with a room above it. The room was clean and ...
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