Sheraton Maria Isabel Mexico City Reforma

4.0 star property
Hotel with a sauna, steps from U.S. Embassy

Choose dates to view prices

Photo gallery for Sheraton Maria Isabel Mexico City Reforma

32-inch flat-screen TV with satellite channels, TV
View from property
Rooftop terrace
Outdoor pool
32-inch flat-screen TV with satellite channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available

Explore the area

View in a map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪2 min walk‬
  • Place, Reforma 222
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(99 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, Tower

9.0 out of 10
Wonderful
(144 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(42 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(32 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(9 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(28 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom

  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom

  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom, Corner

8.4 out of 10
Very good
(6 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic King Room Danubio Tower

  • Sleeps 3

Classic Two Double Room Danubio Tower

  • Sleeps 4

Business Deluxe King Room

  • Sleeps 3

Business Deluxe King Room with Reforma Avenue View Reforma Tower

  • Sleeps 3

Business Deluxe Two Double Room with Reforma Avenue View

  • Sleeps 4

Business Deluxe Club Two Double Room with Reforma Avenue View

  • Sleeps 4

Alcove Suite Reforma Tower

  • Sleeps 3

Junior Suite Reforma Tower

  • Sleeps 2

Corner Suite Reforma Tower

  • Sleeps 3

Penthouse Suite Reforma Tower

  • Sleeps 3

Malmaison Penthouse Suite Reforma Tower

  • Sleeps 6

Marco Polo Penthouse Suite Reforma Tower

  • Sleeps 7

Business Deluxe Two Double Room Danubio Tower High Floor

  • Sleeps 4

Business Deluxe Club Queen Room Reforma Tower

  • Sleeps 3

Business Deluxe Queen Room Reforma Tower

  • Sleeps 2

Business Deluxe Club 1 King Guest Room With Re Avenue And City View - Club Lounge Access

  • Sleeps 3

Deluxe Room With Double Bed

  • Sleeps 4

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About the neighborhood

Mexico City

Located in Reforma, Sheraton Maria Isabel Mexico City Reforma is next to popular attractions like U.S. Embassy and Angel of Independence Monument. This 756-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • U.S. Embassy - 2 min walk - 0.1 miles
  • Angel of Independence Monument - 2 min walk - 0.1 miles
  • Reforma 222 - 9 min walk - 0.5 miles
  • National Museum of Anthropology - 3 min drive - 1.4 miles
  • Chapultepec Castle - 6 min drive - 1.0 mile

Getting around

  • Insurgentes Station - 10 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Sheraton Executive Lounge - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Cityzen - ‬5 min walk

About this property

Sheraton Maria Isabel Mexico City Reforma

Hotel with a sauna, steps from U.S. Embassy
At Sheraton Maria Isabel Mexico City Reforma, guests enjoy features like an outdoor pool, a 24-hour gym, and a sauna. Valet parking is MXN 200 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for MXN 1242.00 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include WiFi in public areas, conference space, and a business center.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 100 per pet, per stay, plus a one-time cleaning fee of MXN 1300
  • 1 total (40 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
  • Fee for in-room wireless internet: MXN 199 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 100 per pet, per stay plus MXN 1300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Is free cancellation available at Sheraton Maria Isabel Mexico City Reforma?

Sheraton Maria Isabel Mexico City Reforma provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Maria Isabel Mexico City Reforma?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Sheraton Maria Isabel Mexico City Reforma on Nov 14, 2025 start from $124.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Sheraton Maria Isabel Mexico City Reforma?

This hotel is situated in Reforma, just steps from Paseo de la Reforma and Angel of Independence Monument. You'll also find Palacio de Bellas Artes and Zócalo within a short drive.

Will I be able to park at Sheraton Maria Isabel Mexico City Reforma?

Yes, valet parking is offered for MXN 200 per day. Electric car charging is also available for guests.

Is a spa located at Sheraton Maria Isabel Mexico City Reforma?

Spa services at the hotel include deep-tissue massages, mani/pedis, facials, and body treatments.

Does Sheraton Maria Isabel Mexico City Reforma include a casino?

No, Sheraton Maria Isabel Mexico City Reforma doesn't have a casino.

Is there an indoor pool at Sheraton Maria Isabel Mexico City Reforma?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Sheraton Maria Isabel Mexico City Reforma?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Sheraton Maria Isabel Mexico City Reforma?

No, but guests can enjoy a steam room at this hotel.

Does Sheraton Maria Isabel Mexico City Reforma have a restaurant with a breakfast menu?

Yes, Sheraton Maria Isabel Mexico City Reforma serves buffet breakfast each morning for a surcharge from its restaurant.

Does Sheraton Maria Isabel Mexico City Reforma allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sheraton Maria Isabel Mexico City Reforma for a fee of MXN 100 per pet, per stay.

Does Sheraton Maria Isabel Mexico City Reforma have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sheraton Maria Isabel Mexico City Reforma?

The closest major airport to Sheraton Maria Isabel Mexico City Reforma is Benito Juarez International Airport (MEX), which is 9.1 mi away (26 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26.3 mi away (50-minute drive).

Are there rooms with balconies at Sheraton Maria Isabel Mexico City Reforma?

No, there aren't any guestrooms with balconies at Sheraton Maria Isabel Mexico City Reforma.

Does Sheraton Maria Isabel Mexico City Reforma host weddings?

Take advantage of the wedding venue at Sheraton Maria Isabel Mexico City Reforma if you plan to say "I do" during your trip.

Reviews

Sheraton Maria Isabel Mexico City Reforma Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1509 out of 2116 reviews
Rating 8 - Good. 334 out of 2116 reviews
Rating 6 - Okay. 155 out of 2116 reviews
Rating 4 - Poor. 50 out of 2116 reviews
Rating 2 - Terrible. 68 out of 2116 reviews

Reviews

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, efficient, and responsive to my request for a quiet side of the hotel. The room was great: quiet, comfortable, roomy. Loved in room coffee maker. Elevators were fast; never had to wait long to go up or down. Fitness center provided water bottles :-).
Stayed 5 nights in Sep 2025

10/10 Excellent

Aureliano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Jim

Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Traveled with partner, Traveled with family
Liked: Amenities
It is inconvenient getting access to the main entrance
Stayed 1 night in Jul 2025

10/10 Excellent

Mario, Coachella

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very friendly and able to help when necessary.
Stayed 3 nights in Jul 2025

6/10 Okay

Sylvia Nunez

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room they gave us was very dated and worn out
Stayed 5 nights in Jul 2025

10/10 Excellent

Diana

Traveled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Guillermo

Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the View the Staff are Amazing the city is marvelous 🥹✨
Stayed 4 nights in Jul 2025

8/10 Good

Jose, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Gabriela

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centric. Great staff. Clean rooms. Great bar.
Stayed 3 nights in Jul 2025

10/10 Excellent

Deepak

Stayed 4 nights in Jun 2025

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 4 nights in Jul 2025

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

MIYEON

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver great hotel, but accessible room was so noisy, could not take rest in my room
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super fantastic stay and great service

Super fantastic stay, delicious food with room service and great AV Tech support for the meetings we hosted at the hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel was excellent and the cleanliness was amazing Thans to Blanca for keeping our room so clean
Stayed 5 nights in Jul 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2025

10/10 Excellent

Mansu

Stayed 3 nights in Jul 2025

8/10 Good

Eduardo Javier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It's a 1969 property. You see the time.
Stayed 3 nights in Jul 2025

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel, this trip was the first time that my room was not ready due to the terrible odor of cigarettes. The staff downgraded me to a smaller room. 😡
Stayed 5 nights in Jul 2025

10/10 Excellent

Yonas

Excellent experience all round!!
Stayed 6 nights in Jul 2025

6/10 Okay

DYA

Business traveler
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Laura Elena

Traveled with family and small children
Liked: Cleanliness, amenities
- Naked person, in underwear (Japanese, Chinese) on the elevator - Entrance staff rude stating there was no place at the restaurant for our friends, when we already had a table assigned - Restaurant food and prices are over-rated
Stayed 1 night in Jul 2025