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Sheraton Maria Isabel Mexico City Reforma

4.0 star property

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Photo gallery for Sheraton Maria Isabel Mexico City Reforma

Premium bedding, minibar, in-room safe, desk
View from property
Penthouse, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk
Outdoor pool
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪2 min walk‬
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(106 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower | Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Tower

8.8 out of 10
Excellent
(154 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(43 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(35 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Lounge

Deluxe Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(11 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(31 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Lounge

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Corner

8.4 out of 10
Very good
(6 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking

Penthouse, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Penthouse, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Room, 1 Double Bed, Non Smoking, Corner

Presidential Room, 1 Double Bed, Non Smoking, Corner | Premium bedding, minibar, in-room safe, desk

Presidential Room, 1 Double Bed, Non Smoking, Corner

  • Sleeps 7
  • 1 Double Bed

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About the neighborhood

Mexico City

Located in Reforma, Sheraton Maria Isabel Mexico City Reforma is next to popular attractions like U.S. Embassy and Angel of Independence Monument. This 756-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • U.S. Embassy - 2 min walk - 0.1 miles
  • Angel of Independence Monument - 2 min walk - 0.1 miles
  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Reforma 222 - 9 min walk - 0.5 miles
  • Cibeles Fountain - 12 min walk - 0.7 miles

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Insurgentes Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Sheraton Executive Lounge - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Prime Steak Club - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Sheraton Maria Isabel Mexico City Reforma

At Sheraton Maria Isabel Mexico City Reforma, guests enjoy features like an outdoor pool, a 24-hour gym, and a sauna. Valet parking is MXN 200 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for MXN 1242.00 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include WiFi in public areas, conference space, and a business center.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 100 per pet, per stay, plus a one-time cleaning fee of MXN 1300
  • 1 total (40 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
  • Fee for in-room wireless internet: MXN 199 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 100 per pet, per stay plus MXN 1300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Is free cancellation available at Sheraton Maria Isabel Mexico City Reforma?

Sheraton Maria Isabel Mexico City Reforma provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Maria Isabel Mexico City Reforma?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Sheraton Maria Isabel Mexico City Reforma on Apr 17, 2026 start from $171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Sheraton Maria Isabel Mexico City Reforma?

This hotel is situated in Reforma, just steps from Angel of Independence Monument and Paseo de la Reforma. You'll also find Palacio de Bellas Artes and Zócalo within a short drive.

Is there parking available at Sheraton Maria Isabel Mexico City Reforma?

Yes, valet parking is offered for MXN 200 per day. An electric car charging station is also available for guests.

Is a spa located at Sheraton Maria Isabel Mexico City Reforma?

Spa services at the hotel include deep-tissue massages, mani/pedis, body treatments, and facials.

Does Sheraton Maria Isabel Mexico City Reforma include a casino?

No, Sheraton Maria Isabel Mexico City Reforma doesn't have a casino.

Is there an indoor pool at Sheraton Maria Isabel Mexico City Reforma?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Sheraton Maria Isabel Mexico City Reforma?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Sheraton Maria Isabel Mexico City Reforma have a hot tub?

No, but this hotel does have a steam room.

Does Sheraton Maria Isabel Mexico City Reforma have a restaurant with a breakfast menu?

Yes, Sheraton Maria Isabel Mexico City Reforma serves buffet breakfast each morning for a surcharge from its restaurant.

Does Sheraton Maria Isabel Mexico City Reforma allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sheraton Maria Isabel Mexico City Reforma for a fee of MXN 100 per pet, per stay.

Does Sheraton Maria Isabel Mexico City Reforma have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Sheraton Maria Isabel Mexico City Reforma?

The closest major airport to Sheraton Maria Isabel Mexico City Reforma is Benito Juarez International Airport (MEX), which is 9.1 mi away (22 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26.3 mi away (54-minute drive).

Are there rooms with balconies at Sheraton Maria Isabel Mexico City Reforma?

No, you won't find guestrooms with balconies at Sheraton Maria Isabel Mexico City Reforma.

Does Sheraton Maria Isabel Mexico City Reforma host weddings?

Take advantage of the wedding venue at Sheraton Maria Isabel Mexico City Reforma if you plan to say "I do" during your trip.

Sheraton Maria Isabel Mexico City Reforma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1666 out of 2278 reviews
Rating 8 - Good. 339 out of 2278 reviews
Rating 6 - Okay. 148 out of 2278 reviews
Rating 4 - Poor. 58 out of 2278 reviews
Rating 2 - Terrible. 67 out of 2278 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

BLANCA I LOPEZ DE

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 5 nights in Dec 2025

10/10 Excellent

adam

Stayed 1 night in Dec 2025

10/10 Excellent

MARIA, Fontana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent clean rooms
Stayed 2 nights in Dec 2025

10/10 Excellent

Ana

Stayed 2 nights in Dec 2025

10/10 Excellent

Mayra

Stayed 5 nights in Dec 2025

10/10 Excellent

Jose

Stayed 2 nights in Dec 2025

10/10 Excellent

Arantxa

Stayed 1 night in Dec 2025

6/10 Okay

Charley

Business traveler
Everything was acceptable, nothing stood out as exceptional. Hitel tried to screw us out of $1000 overcharge that we didnt receive benefit for.
Stayed 2 nights in Oct 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

8/10 Good

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean, but not superb and upto sheraton quality
Stayed 4 nights in Dec 2025

10/10 Excellent

Leticia Mirell

Liked: Cleanliness, staff & service, amenities
The bed was extremely comfy and I really liked the gym
Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Stayed 1 night in Dec 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 4 nights in Dec 2025

6/10 Okay

GUSTAVO

Traveled with partner
Liked: Cleanliness, amenities
The room need more maintenance, specially the shower does not have regular water (or too cold or too hot). In addition the Check in staff was not to friendly, I think that the hotel need to improve in the friendly skills of the staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Eva Yadira

Stayed 1 night in Dec 2025

10/10 Excellent

Louis

Stayed 5 nights in Nov 2025

10/10 Excellent

Halmar

Stayed 2 nights in Dec 2025

10/10 Excellent

Hiomiko

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

JOSE, lisle

Stayed 2 nights in Nov 2025

10/10 Excellent

Julio, Omaha

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is the best place to stay in Mexico City. The hotel might not be new but the service is excellent. 5 stars every time we go there.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opcion para visitar la ciudad
Stayed 3 nights in Nov 2025

10/10 Excellent

Mariangeles, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

FLOR DE MARIA

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

Moises

Stayed 3 nights in Nov 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, amenities, property conditions & facilities
Lugar maravilloso, buen ambiente, personal muy amable. Le doy las gracias a EDUARDO por su atención al momento de mi llegada. Pase un cumpleaños maravilloso. Gracias.
Stayed 1 night in Nov 2025

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