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Sheraton Mexico City Maria Isabel Hotel

4.0 star property
Hotel with a sauna, steps from U.S. Embassy

Choose dates to view prices

Photo gallery for Sheraton Mexico City Maria Isabel Hotel

32-inch flat-screen TV with satellite channels, TV
Rooftop terrace
32-inch flat-screen TV with satellite channels, TV
View from property
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available

Explore the area

Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
  • U.S. Embassy
    ‪2 min walk‬
  • Angel of Independence Monument
    ‪2 min walk‬
  • Reforma 222
    ‪9 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

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Room options

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Corner

7.6 out of 10
Good
(4 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV

Club Suite, 1 Bedroom

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (View)

Lounge

Deluxe Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(27 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(40 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Lounge

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(25 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower | Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Tower

8.8 out of 10
Excellent
(135 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(88 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Reforma, Sheraton Mexico City Maria Isabel Hotel is next to popular attractions like U.S. Embassy and Angel of Independence Monument. This 756-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • U.S. Embassy - 2 min walk - 0.1 miles
  • Angel of Independence Monument - 2 min walk - 0.1 miles
  • Reforma 222 - 9 min walk - 0.5 miles
  • National Museum of Anthropology - 3 min drive - 1.4 miles
  • Chapultepec Castle - 6 min drive - 1.0 mile

Getting around

  • Insurgentes Station - 10 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Sheraton Executive Lounge - ‬1 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Cityzen - ‬5 min walk
  • ‪Prime Steak Club - Ángel de la Independencia - ‬2 min walk

About this property

Sheraton Mexico City Maria Isabel Hotel

Hotel with a sauna, steps from U.S. Embassy
At Sheraton Mexico City Maria Isabel Hotel, guests enjoy features like an outdoor pool, a 24-hour gym, and a sauna. Valet parking is MXN 200 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for MXN 1242.00 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include WiFi in public areas, conference space, and a business center.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

Languages

English, Spanish

Similar properties

Outdoor pool

Galeria Plaza Reforma

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 2,757 reviews
$115 nightly
The price is $138
Aug 13 - Aug 14
Total includes taxes and fees
Galeria Plaza Reforma

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 2085.92 per pet, per stay, plus a one-time cleaning fee of MXN 1300
  • 1 total (40 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
  • Fee for in-room wireless internet: MXN 199 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 2085.92 per pet, per stay plus MXN 1300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Is free cancellation available at Sheraton Mexico City Maria Isabel Hotel?

Sheraton Mexico City Maria Isabel Hotel provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Mexico City Maria Isabel Hotel?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Sheraton Mexico City Maria Isabel Hotel on Jul 24, 2025 start from $128.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Sheraton Mexico City Maria Isabel Hotel?

This hotel is situated in Reforma, just steps from Paseo de la Reforma and Angel of Independence Monument. You'll also find Palacio de Bellas Artes and Zócalo within a short drive.

Is there parking available at Sheraton Mexico City Maria Isabel Hotel?

Yes, valet parking is offered for MXN 200 per day. Electric car charging is also available for guests.

Is a spa located at Sheraton Mexico City Maria Isabel Hotel?

Spa services at the hotel include deep-tissue massages, body treatments, mani/pedis, and facials.

Does Sheraton Mexico City Maria Isabel Hotel include a casino?

No, Sheraton Mexico City Maria Isabel Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Mexico City Maria Isabel Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Sheraton Mexico City Maria Isabel Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Sheraton Mexico City Maria Isabel Hotel have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Sheraton Mexico City Maria Isabel Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Mexico City Maria Isabel Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does Sheraton Mexico City Maria Isabel Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sheraton Mexico City Maria Isabel Hotel for a fee of MXN 2085.92 per pet, per stay.

Does Sheraton Mexico City Maria Isabel Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Sheraton Mexico City Maria Isabel Hotel?

The closest major airport to Sheraton Mexico City Maria Isabel Hotel is Benito Juarez International Airport (MEX), which is 9.1 mi away (26 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26.3 mi away (50-minute drive).

Can I book a room with a balcony at Sheraton Mexico City Maria Isabel Hotel?

No, there aren't any guestrooms with balconies at Sheraton Mexico City Maria Isabel Hotel.

Does Sheraton Mexico City Maria Isabel Hotel host weddings?

Take advantage of the wedding venue at Sheraton Mexico City Maria Isabel Hotel if you plan to say "I do" during your trip.

Sheraton Mexico City Maria Isabel Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1416 out of 1982 reviews
Rating 8 - Good. 319 out of 1982 reviews
Rating 6 - Okay. 141 out of 1982 reviews
Rating 4 - Poor. 47 out of 1982 reviews
Rating 2 - Terrible. 59 out of 1982 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nicky

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff and location was wonderful, the refrigerator was locked and required assistance from the lobby staff to get unlocked just to store simple self purchased drinks, rooms seemed a bit dated and in need of a refresh or upgrade
Stayed 5 nights in Apr 2025

10/10 Excellent

Domingo

Stayed 1 night in Feb 2025

2/10 Terrible

Ev

Traveled with group
Habia chinches en mi cama.
Stayed 1 night in Apr 2025

10/10 Excellent

Giovanna

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gooo
Stayed 6 nights in Mar 2025

10/10 Excellent

Ana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! My family and I felt safe and comfortable staying at Sheraton.
Stayed 3 nights in Mar 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and will definitely go back and recommend this hotel!
Stayed 3 nights in Mar 2025

8/10 Good

Jaime

Stayed 3 nights in Mar 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Sheraton. The location is excellent. Easy walk to tons of shopping and restaurants. Maybe a half mile from the park. Every staff member we encountered was super friendly. We got the buffet included with our room rate. It was reasonable priced in the rate and very good. The gym was amazing for a hotel. Like a small boutique gym you would join. The lobby was very inviting. Live piano music every evening. Only a few negatives. The rooms are a bit outdated. But not enough to make a huge difference. All indications were that the pool was open. And our daughter was excited. The area was open but the pool itself had not been prepped for the season. Highly recommended when tractor Mexico City.
Stayed 4 nights in Mar 2025

8/10 Good

Eduardo

Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory, Canyon Country

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the hotel multiple times, and I have never been disappointed.
Stayed 2 nights in Mar 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to be.
Stayed 3 nights in Mar 2025

10/10 Excellent

carlos

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO ME GUSTA
Stayed 7 nights in Dec 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent
Stayed 5 nights in Mar 2025

8/10 Good

oscar

Stayed 1 night in Feb 2025

10/10 Excellent

Julio

Stayed 2 nights in Mar 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff & service it is the best attention you will receive in every country, the breakfast employees are great, the bell boys, concierge, reception, cleaning, every team member knows very well what it means client satisfaction, I was impressed and I will return for sure to this hotel
Stayed 6 nights in Mar 2025

8/10 Good

Ariani, Denton

Liked: Amenities
Breakfast was wonderful and Carlos, the waiter, was great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Wesley, Zephyrhills

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 3 nights in Feb 2025

8/10 Good

LUIS

Stayed 2 nights in Mar 2025

10/10 Excellent

Xitlally

Stayed 5 nights in Feb 2025

6/10 Okay

Shannon, PHILADELPHIA

Stayed 4 nights in Mar 2025

10/10 Excellent

MARIANELA, MCALLEN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Feb 2025

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