Lehigh Valley Hotel, SureStay Collection by Best Western in Allentown

Rooms

Lehigh Valley Hotel, SureStay Collection by Best Western's 192 rooms are recently renovated and provide microwaves, refrigerators, and coffee makers. Guests can expect WiFi and LCD TVs with cable channels. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include free local calls, safes, and ironing boards.

Property features

Guests staying at Lehigh Valley Hotel, SureStay Collection by Best Western enjoy a children's pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and a seasonal outdoor pool.

Room options

Standard Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

$88* Per night/room Dec 12 - Dec 13

Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave, Pool View (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, Mastercard, and Visa.
Debit cards aren't accepted.
This hotel provides transfers from the airport. To make arrangements, contact the property with arrival details prior to travel, using the phone number on your booking confirmation.
The seasonal pool is open from May to September.
Pool access available from 9:00 AM to 10:00 PM.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
There are no elevators.

3.7

out of 5

Average Guest Review

See all 64 reviews

Room cleanliness 3.5

Service & staff 4.0

Room comfort 3.5

Hotel condition 3.5

This hotel is most popular for:

Recent guest reviews

Great hotel for the price. Very good breakfast and comfortable beds. Bathroom could be a little cleaner.

Room smelled like it was recently bombed for bugs. Strong citronella smell. Rooms are dated even though they were "recently refreshed". A/C loud and rattled all night long. Overall, not worth the price asking for a nights stay. Don't recommend.

The bed and pillows were excellent. Usually the pillows are bad at most places. But. These were great!!!

this hotel is getting a makeover rooms were nice and clean

I like the hotel overall as lobby bar and resraraunt ver y nice n clean.loved the room as it must have been newly renovated and bed was very comfortable .food very good from restsurant and mornimg breakfeast.Rugs in stairwell to to room had liitle bit of fowl smell n staicase could have bern a little cleaner.pool looked little cloudy and should be panted as brown rust inside poo which made me nit go in pool as i rented gere cause i wanted to go swimming..nice place n would stay again

Nice breakfast room with real plates and silverware

I stay for 4 days, the first day is great, the second day not so great they forget a lot of things, the third day very poor ,they forget the soap, towels tissues,empty the waste baskets, made the bed very sloppy.

Customer service was great. Breakfast was really good as you are able to enjoy a full hot breakfast free.

Arrived early, parking lot completely empty but could not check in no rooms open.

Great price. Last minute booking went very smooth during holiday weekend. Renovation work needed some directions on how to get around.

My room was not booked and it cost me more money I'm very disappointed

We travel with our small dog and this hotel is very pet friendly. The hallways need refurbishing, but are clean. The rooms are spacious. Could use some refurbishing. For the price, this is an excellent hotel.

the rooms are old there is no elevator and the beds are very uncomfortable and in the tub the drain was broken.

Large clean rooms confortable beds Pet friendly!

Very clean and the hotel staff were very friendly and courteous.

The back entryway smelled like wet dog, the lamps on both nightstands did not work, and the TV was dated. Overall, I was very disappointed for the price I paid for one night.

Nice hotel, but needs elevator. The young gentleman that checked me in, was not very friendly, or loud. I could not hear what he said, he was talking down and not to me. You need more precise directions to the rooms, he had me go the round about long way. When your tired, you just want to get to your room. Not enough coffee cups, only one.

The front office/ check in staff was very polite and helpful, especially Charles for picking me up from the airport.

Guest reviews for Lehigh Valley Hotel, SureStay Collection by Best Western

Partner Couples

By a verified traveler on Dec 3, 2019

Business Business Travelers

By a verified traveler on Oct 29, 2019

Review comment dom responded on Nov 14, 2019

I do apologized for the inconveniences you experienced during your most recent stay with us. We are working hard to fix these issues

By a verified traveler on Oct 28, 2019

Thank you for a great review, we appreciate your feedback

By a verified traveler on Aug 31, 2019

Review comment dom responded on Sep 11, 2019

Thank you for your review, we do appreciate your business, and is happy we could make your stay with us a good one.

Everyone

By a verified traveler on Aug 25, 2019

Review comment dom responded on Aug 27, 2019

Thank you for your feedback, we do appreciate your business.

Partner Couples Families

By a verified traveler on Aug 19, 2019

Review comment dom responded on Aug 20, 2019

Thank you for your feedback, we will work hard to fix these issue.

Families Business Business Travelers

By a verified traveler on Aug 14, 2019

Review comment dom responded on Aug 15, 2019

Thank you for a great review, we appreciate your business. We are delighted that you enjoyed our complimentary breakfast.

By John, from Bethlehem pa. on Aug 10, 2019

Review comment dom responded on Aug 10, 2019

I do aplogize if we did not exceed your expectations we are working hard to fix these issues.

By a verified traveler on Jul 31, 2019

Review comment dom responded on Aug 7, 2019

I do aplogize for not meeting your expectations we are working hard to fix these issues.

Family with small children

By a verified traveler on Jul 28, 2019

Thank you for a great review, we appreciate your business.

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Lehigh Valley Hotel, SureStay Collection by Best Western

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This hotel is most popular for:

Recent guest reviews

Hotel highlights

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