4/10 Malo
Marie
Viaje familiar
21 sept. 2025
No le gustó: Limpieza, servicio y personal, servicios
We had a wedding near by and half of the wedding party reserved rooms at Arrowwood. 11 days before our check in, we found out that they canceled all but two of our rooms, and that included the bride and grooms room. We would not have know if one of the brides maids hadn't check on what time we could check in. When we were checking in we found out my uncles room was not an ADA room like it should have been. The rooms looked clean but they were damp and smelt musty.
Some of our party had very damp carpets and rusty mattress on the pull out bed. The staff at the check in counter were rude and talked about how difficult we were being not realizing some of our wedding party heard them as they were walking in.
Was very disappointed that they did not have a complimentary breakfast. They have a restaurant but was a little too spendy to eat there for three days.
This place is very outdated, and musty.
The showers had no hot water which was frustrating.
The only good experience we had was the bartender on Thursday, his name was Ryan and was very accommodating and was outstanding that night.
Marie
Se hospedó 3 noches en septiembre de 2025