Arrowwood Resort and Conference Center3.5 out of 5.0
Recent guest reviews
We had a nice room for 3 people, large, w/fridge & micro. Bath room was private and had another sink for make-up use just outside door. Nice restaurant & menu, we had meetings there during our stay and banquet meal was excellent!
A couple of friends and I came here for a girls night, we had originally planned on going to Carlos Creek Winery but instead we decided to hang out in our room and check out the water park. We ended up having a really great time! It was obviously off-season because there wasn’t very many people around which nice because there weren’t very many people at the waterpark. The rooms were very nice and the view we had from our balcony was amazing!! Staff was very friendly and helpful! Thank you Arrowwood, we’ll definitely be back!
Check-in was seamless, room was great, very spacious and nicely decorated. The overnight was very quiet. Only complaint was the long walk from desk to room. It would be nice to have elevators on the far end of the facility.
We were in Alexandria for a family wedding and our family of eleven (8 adults and 3 children) stayed in a town home. It was clean, very spacious and had everything we needed plus some. Although we were on the go a lot and didn't get to use all the amenities the kids did enjoy the pool, park, zip line and miniature golf.The staff was wonderful and our accommodations were more than we had expected or could have asked for. One bathroom was very large and the bedrooms were nice sized as well, also nice to have a washer and dryer. The kitchen was well stocked (blender, toaster, dishes and even a cork screw)! We all said we'd go back. It was a great time!
We have been to the Arrowwood multiple times and it's always a pleasure. The kids love the water park and the adults love the Darling Reflections Spa. We have 3 kids so usually stay in adjoining rooms, which works well for adults wanting to stay up and visit while kids sleep. We have also stayed in the bunk bed suites, which are a nice separation as well. The villas and cottages are nice in the summer but are a little cold when trying to get to the the water park in the winter. If staying in the main hotel some tips are: - If you need to be near an elevator, lower numbered rooms are the best on any floor - 4th floor is no elevators at all to get to the lobby, water park, and restaurant but you get a lot of traffic. - get a lake view unless you really are on a budget - walk out to the beach is nice in the summer (first floor) - 5th floor view is nice in the winter
Shari Prause and her housekeeping staff at Arrowwood Resort & Conference Center went out of their way to accommodate our family and friends for our weekend wedding celebration. Their flexibility and persistence in ensuring that our rooms, townhouses, and condos were ready for early check-in took a huge amount of stress off of many people's shoulders. Highly recommended for any celebration or a relaxing weekend away from home!
Came back and everyone was very pleasant to talk to and work with. Rooms very clean and the food in both places tasted great. I watched the staff service the event I was attending and they did an awesome job. I love the new lights on the putting greens. Keep up the good work everyone. 2 thumbs up!
I recently visited my hometown to visit my family after my bachelor party. I booked a suite with a lake view at Arrowwood Resort. The room was big enough and clean enough but It was definitely outdated. The same carpet and decor had been there since I was a kid. It came with a kitchenette, dining room table, full fridge, living room, and separate bedroom with access to the balcony from both rooms. The balcony was narrow but long. My brother and I had drinks in the room and probably got fairly noisy but never caused any complaints so the walls must be thick. In the early morning I ordered room service and then fell asleep before they could deliver it. I then woke up and called them back apologetically reordering my meal. They did not charge me for the mistake or the 2nd meal and they delivered it promptly. After my meal I placed the room service tray on the floor outside my room in the hallway. I drove my brother to work and when I returned to the hotel later that evening, I opened my door to find bugs everywhere. On the walls, on the ceiling, etc. I HAD LEFT MY BALCONY DOOR OPEN. THEY WERE SWARMING AROUND A LAMP. THIS WAS MY FAULT. I did my best to swat them out but couldn't do much. Luckily they hadn't come into the bedroom half of the suite so I went to bed with the door closed. MAKE SURE YOU CLOSE THE DOOR IF YOU STAY HERE. I checked out the next day. When I left over 24 hours after ordering room service, the tray was still on the floor in the hallway. Arrowwood is a cool place but I would save up and rent one of their vacation homes because those properties are much newer and not so in need of an update. They do have lots of activities, from boat rental to swimming, and of course a deck bar, video arcade, and even a waterpark along with an indoor pool.
I reserved a room with my wife and two young boys for the two night minimum and were given a room facing the lake on the fourth floor. Overall the first night went well and the view was nice since we could see all the lake activities and the park. However, the second night had a heavy rain and I woke up to a dripping ceiling extremely early in the AM. Thankfully, the boys were still asleep as I left to alert the front desk. Besides saying thank you for bringing it to their attention, the front desk quickly stated that they can't move us because the hotel is full. This wasn't an option at this time, anyways, since the boys were asleep. The front desk staff called maintenance to bring me some buckets and they came with a few old food buckets and some soiled rags. When I returned to the room the rain had slowed down so I could only find one drip point. I placed the rag a bucket and tried to go back to sleep. A little later the rain picked up and I heard the second drip point. I discovered it was dripping on the TV and a portable USB battery charger I had on the dresser were both wet. I dried off both items, moved the TV, and placed the second bucket. Pretty tired by this time, I crawled back in bed as the softened drips filled the buckets. In the morning I noticed water stains where the drips were coming from to suggest the leak has existed for quite some time. At check out I made sure to mention the leaking ceiling again and the water on the TV and my power charger. Instead of saying thank you for helping to minimize damage or apologizing for the inconvenience of the leaky roof, all the front desk staff (a different person due to changing of shift) seemed to be concerned with is if the other staff member told maintenance about the leak. I told them I would hope they did as maintenance didn't seem to know why I wanted the buckets. In the end, I was more disappointed with the customer service of the front desk staff than the struggle with the leaky roof keeping me from a good night's sleep.
Stayed for one week and even though the weather was not cooperating there were enough activities for the grandchildren. I have to agree that the rooms seem dark and dingy but the staff make up for it. The townhouses and cottages are really beautiful but pricy hence we stayed in the executive family room. Hotel is outdated but comfortable and the breakfast buffet is great. Would highly recommend the horseback riding trail package. Woman who runs the stables is very nice and accommodating.
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Arrowwood Resort and Conference Center is located 3.1 mi (4.9 km) from Carlos Creek Winery and within a 10-minute drive of Minnesota Lakes Maritime Museum. This 200-room, 3.5-star resort has 2 indoor pools along with a golf course and a marina. Casey’s Amusement Park and Big Ole Viking Statue are also near this Alexandria resort.
Enjoy a bite to eat at the resort's café, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with full breakfast served for a fee.
Arrowwood Resort and Conference Center's 200 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Ironing boards, desks, and free toiletries are other standard amenities.
Arrowwood Resort and Conference Center features a golf course, a marina, and a full-service spa. There's free valet parking if you drive. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this beach resort include 2 indoor pools, a water park, and an outdoor pool.
Reviews from Trip Advisor
60% of guests recommend this hotelTotal of 426 reviews