- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Discover, MasterCard, and Visa.
- This hotel provides transfers from the airport. To make arrangements, contact the property with arrival details prior to travel, using the phone number on your booking confirmation.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Holiday Inn Hotel & Suites - St. Cloud
3.0 out of 5.0
3.7
out of 5
Average Guest Review
See all 31 reviews
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Recent guest reviews
Great place to bring a family - plenty of entertainment within the hotel. Perfect place to stay for a kids taem outing/tournament.
Hot tubs were crawling with little kids our entire stay, even after hot tub hours ended. Staff was alerted numerous times, but failed to enforce the hotels own rule regarding children in hot tubs. Disappointing. If parents don't enforce the rules, this fail falls 100 percent on Holiday Inn.
the hotel is very big. You can tell it has been there for a long time. the rooms need to be updated. There were at least 8 lamps in my king size room to light up the space.
The staff was amazing. Both front desk and security. We were able to check in early. Security was very nice when the play area was closing.
Excessive recreational experience but the rooms face this with thin glads. Loud until midnight on weekends.
Room was fine, bar/restaurant was short-staffed and very busy.
Clean room, great location. Wish they had complimentary breakfast.
Good value for the money. located near many restaurants. Interior is a little dated.
Nice hotel and pool/recreation area for the kids. The staff were friendly and the room was clean. Overall, we had a nice time.
Spur of the moment trip to St. Cloud.. Always stay at the holiday inn when in town for anything. Clean comfy rooms. Great staff! Only thing I could say as criticism is the legends bar and grill hasn't been updated in years..would b nice to see a facelift on the place to b more current. And to fix the tv's that don't work and the coolers that sound like they will take off at any moment. But overall wonderful place to just get away or defiantly bring the kids!
Everything was great except beds... It says queen size but I'm thinking they are full size beds. My husband and I were very uncomfortable because Beds were way to small
I have to say that my kids loved this hotel so much to do for them!! Highly recommended!!
This hotel is very clean and has many amenities. Our breakfast buffet has lots of choices.
This overnight stay was intended to build 'Team-Bonding' in our Basketball program! To make a long story, short.... It was a total success ! Players came away from this experience with positive memories that will be re-told in future player gatherings. Thanks so much to the staff at The Holiday Inn for ALL their help in making this travel experience a memory for our players and coaches.
This is a great location but an older hotel. We were busy doing other things so it worked out fine.
Attempted to check in at 4 pm, but room was not ready, staff asked if we could find something to do and they would call us and let us know when the room was ready. Was disappointed to have to wait around to check in. Also when we finally got into the room they had forgotten to provide some towels and hand soap.... room appeared clean and was very comfortable. All in all it was a great stay once we were able to check in.
Have stayed here before and always find it family and pet friendly. Has all the amenities from huge pool and play area for kids to a popular bar (with live music on weekends) to an adequate restaurant. Had a minor problem and the staff at the front desk was really helpful and focused on what we needed. Not a place if you don't want to be around a lot of families and kids but at our age we still enjoy watching families have fun.
Our room was by the road so it was very noisy .IT was also close to where they had the band playing so we had the base thumping on the walls till 13:00.We also would have PREFERRED TO have non-smoking and the room had a very bad odor.
easy check in. There was a great blues band playing in the lounge. It was a nice treat.
The desk staff was very helpful. I had questions about finding a business and a church and they found the directions for me. The room was comfortable and clean.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Crossroads Center is a short stroll from Holiday Inn Hotel & Suites - St. Cloud, and other popular attractions like Munsinger Clemens Gardens are within a 10-minute drive. This 257-room, 3-star hotel welcomes guests with 5 indoor pools, 2 restaurants, and a 24-hour fitness center. Saint John's University and Saint John's Abbey are also within a 30-minute drive.
Dining
Enjoy dining at Legends, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a cooked-to-order breakfast is available for a fee.
Rooms
All of Holiday Inn Hotel & Suites - St. Cloud's 257 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include free local calls, ironing boards, and desks.
Property features
Guests of Holiday Inn Hotel & Suites - St. Cloud enjoy 5 indoor pools, a children's pool, and a 24-hour fitness center. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a spa tub, a sauna, and free WiFi in public areas.
Guest reviews for Holiday Inn Hotel & Suites - St. Cloud
Everyone
Great place to bring a family - plenty of entertainment within the hotel. Perfect place to stay for a kids taem outing/tournament.
rules not upheld.
Everyone
Hot tubs were crawling with little kids our entire stay, even after hot tub hours ended. Staff was alerted numerous times, but failed to enforce the hotels own rule regarding children in hot tubs. Disappointing. If parents don't enforce the rules, this fail falls 100 percent on Holiday Inn.
Review comment
General Manager responded on Oct 4, 2017
Dear Christine, Thank you for your feedback. While it seems much of your stay was enjoyable, we're sorry the children in the hot tub detracted from the experience. We do expect parents to enforce these hours with their children and apologize that our staff was unable to remedy this for you. However, as it appears the rest of your stay was pleasant, we hope you'll consider staying with us again.
hotel close to lots of shopping.
Everyone
the hotel is very big. You can tell it has been there for a long time. the rooms need to be updated. There were at least 8 lamps in my king size room to light up the space.
Review comment
General Manager responded on Sep 26, 2017
Dear Greg, We are so grateful that you wrote in to offer feedback after your recent stay. Reviews like yours are taken very seriously and help us improve our hotel accommodations. We love to hear that you found our location convenient and hope you had as much time as you needed to shop and enjoy the local area. We are, of course, sorry that you felt our establishment was in need of updates. Rest assured, your perspective will be reviewed internally as we look for ways to enhance the guest experience. Thanks again for sharing your thoughts. We hope to see you again soon.
great experience
Everyone
The staff was amazing. Both front desk and security. We were able to check in early. Security was very nice when the play area was closing.
good if you are bringing a large family
Everyone
Excessive recreational experience but the rooms face this with thin glads. Loud until midnight on weekends.
business trip
BusinessTravelers
Room was fine, bar/restaurant was short-staffed and very busy.
granite games
Couples
Clean room, great location. Wish they had complimentary breakfast.
business trip
BusinessTravelers
Good value for the money. located near many restaurants. Interior is a little dated.
a lot of room to play
Families
Nice hotel and pool/recreation area for the kids. The staff were friendly and the room was clean. Overall, we had a nice time.
spur of the moment
Families
Spur of the moment trip to St. Cloud.. Always stay at the holiday inn when in town for anything. Clean comfy rooms. Great staff! Only thing I could say as criticism is the legends bar and grill hasn't been updated in years..would b nice to see a facelift on the place to b more current. And to fix the tv's that don't work and the coolers that sound like they will take off at any moment. But overall wonderful place to just get away or defiantly bring the kids!
Thank you for recommending Holiday Inn and Suites St. Cloud to families or groups with children. Our Activities Director enjoys planning activities for children staying with us during the weekend and we hope you took advantage of this family-friendly amenity. We appreciate the positive feedback and hope to be your choice in lodging again.