Under construction, front desk by game room because of construction, bar restaurant closed; shower water pressure non existent
Nice games and pools
There was blood on our pillows it was turned over and hidden
Pool horrible - hot tub horrible - lots of renovating going on. This was the worst $170 I've ever spent on a room. Incredibly disappointed and upset over the conditions for the rate paid. Did not know any of the conditions prior to arrival which i had pre paid.
They are in the middle of a much needed construction project. Wish we would have known that before booking.
The Restaurant do not serve none pork for Breakfast !! Im so Angry and embarrass i brought my Business partner here for Breakfast and she only eat Turkey or Beef.
Was worth the $$ Not fantastic, but kids had a blast
We were supposed to be able to check in a4PM, but it was 5:30 PM before we were allowed to get our room. We had to change plans with several family members we were having dinner with.
All the pools didnt like that you needed a key to use restrooms.
relaxing fun, rode out a blizzard and 19 below temps in the hot tub
Hotel seemed outdated. Flooring was old and there was mold in grouting of tile floor.
Convenient. A bit of a challenge to get to with divided highways. Worth it though.
Nice hotel, kids enjoyed their stay, I went to Legends bar and enjoyed the band that was playing
The hotel staff goes out of their way to make sure you have an exceptional stay- Amy, the night manager was great! Wonderful facility- especially if you have kiddos!! Thanks again!
Seemed to be short staffed. Breakfast was great and the staff friendly.
Holiday Inn Hotel & Suites - St. Cloud, an IHG Hotel places you within a 15-minute stroll of popular sights such as Stearns History Museum and Crossroads Center. This 257-room, 3-star hotel welcomes guests with 2 indoor pools, a restaurant, and a 24-hour gym.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
At Holiday Inn Hotel & Suites - St. Cloud, an IHG Hotel, guests enjoy 2 indoor pools, a children's pool, and a 24-hour gym. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include 2 spa tubs, free WiFi in public areas, and a conference center.
Under construction, front desk by game room because of construction, bar restaurant closed; shower water pressure non existent
Nice games and pools
There was blood on our pillows it was turned over and hidden
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ST. CLOUD. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Pool horrible - hot tub horrible - lots of renovating going on. This was the worst $170 I've ever spent on a room. Incredibly disappointed and upset over the conditions for the rate paid. Did not know any of the conditions prior to arrival which i had pre paid.
It saddens us to see your stay was not excellent. Upkeep is normally not an issue here, so it is unfortunate to hear your concerns. We are working on updates and we hope you will check out the improvements once completed. Thank you for your time and we wish you the best.
They are in the middle of a much needed construction project. Wish we would have known that before booking.
Thank you for your thoughts on your recent visit. As you mentioned, our building is undergoing renovations, and we apologize for any inconvenience this has caused you. That being said, we hope your stay was overall pleasant, and we look forward to seeing you again on a future visit to St. Cloud.
Thank you so much for taking the time to leave us a review! We'll see you again the next time you're in town!
The Restaurant do not serve none pork for Breakfast !! Im so Angry and embarrass i brought my Business partner here for Breakfast and she only eat Turkey or Beef.
Good afternoon, We are sorry to hear you were not pleased with some of the menu items. To explain further, our menu includes other alternative breakfast options but not limited to..special K cereal, Pancakes, toast, Oatmeal, Tailor Made Omelet without the meat( peppers, onion, tomatoes, mushrooms), the Malted Mini Waffles. Your survey allows us the opportunity to take your frustration and make improvements where there are changes that need to be made. Thank you again
Was worth the $$ Not fantastic, but kids had a blast
With so many hotels to choose from we are happy that you chose us for your trip! It is good to know your kids had a fun time as we strive to be the best family-friendly hotel in the area. Thank you for the feedback and we look forward to having you again. Cheers!
Thank you for review. As we continue our extensive renovation we hope to impress you with more amenities and features.