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Recent guest reviews

Was worth the $$ Not fantastic, but kids had a blast

We were supposed to be able to check in a4PM, but it was 5:30 PM before we were allowed to get our room. We had to change plans with several family members we were having dinner with.

All the pools didnt like that you needed a key to use restrooms.

relaxing fun, rode out a blizzard and 19 below temps in the hot tub

Hotel seemed outdated. Flooring was old and there was mold in grouting of tile floor.

Convenient. A bit of a challenge to get to with divided highways. Worth it though.

Nice hotel, kids enjoyed their stay, I went to Legends bar and enjoyed the band that was playing

The hotel staff goes out of their way to make sure you have an exceptional stay- Amy, the night manager was great! Wonderful facility- especially if you have kiddos!! Thanks again!

Seemed to be short staffed. Breakfast was great and the staff friendly.

The hotel is old and not well maintained. Good location near restaurants.

The games and basketball court were a hit with the kids!

Worked out perfectly for our stay. Close to our friends we came to visit and to nice restraunts!! We would stay again- only issue was coffee pot-

Great place to bring a family - plenty of entertainment within the hotel. Perfect place to stay for a kids taem outing/tournament.

Hot tubs were crawling with little kids our entire stay, even after hot tub hours ended. Staff was alerted numerous times, but failed to enforce the hotels own rule regarding children in hot tubs. Disappointing. If parents don't enforce the rules, this fail falls 100 percent on Holiday Inn.

the hotel is very big. You can tell it has been there for a long time. the rooms need to be updated. There were at least 8 lamps in my king size room to light up the space.

The staff was amazing. Both front desk and security. We were able to check in early. Security was very nice when the play area was closing.

Excessive recreational experience but the rooms face this with thin glads. Loud until midnight on weekends.

Room was fine, bar/restaurant was short-staffed and very busy.

37th Ave S St Cloud MN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Crossroads Center is a short stroll from Holiday Inn Hotel & Suites - St. Cloud, and other popular attractions like Munsinger Clemens Gardens are within a 15-minute drive. This 257-room, 3-star hotel welcomes guests with 5 indoor pools, 2 restaurants, and a 24-hour fitness center.


Dining

Enjoy dining at Legends, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a cooked-to-order breakfast is available for a fee.


Rooms

All of Holiday Inn Hotel & Suites - St. Cloud's 257 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Guests of Holiday Inn Hotel & Suites - St. Cloud enjoy 5 indoor pools, a children's pool, and a 24-hour fitness center. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking, Pool View

2 Double Beds | Sleeps 4

Family Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Suite, Multiple Beds, Non Smoking (UPPER LEVEL ATRIUM)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Holiday Inn Hotel & Suites - St. Cloud

Everyone (17) Business (4) Couples (6) Family (15) Friends (1) Other (2)
3
Everyone

Was worth the $$ Not fantastic, but kids had a blast

By on Jul 2, 2019

Review comment responded on Jul 5, 2019

With so many hotels to choose from we are happy that you chose us for your trip! It is good to know your kids had a fun time as we strive to be the best family-friendly hotel in the area. Thank you for the feedback and we look forward to having you again. Cheers!

2
Family with small children Families

We were supposed to be able to check in a4PM, but it was 5:30 PM before we were allowed to get our room. We had to change plans with several family members we were having dinner with.

By on Jun 16, 2019

Review comment responded on Jun 20, 2019

Thank you for your review. We are so sorry that your room was not ready when you arrived. Though sometimes we need a little extra time to prepare rooms, we can certainly understand your frustration and will speak with our team about your concerns. We hope you enjoyed your time in St. Cloud and wish you nothing but the best along your way.

3
Families

All the pools didnt like that you needed a key to use restrooms.

By on May 5, 2019

Review comment responded on May 8, 2019

Guest satisfaction is important to us and we're glad you enjoyed our relaxing pools. However, we apologize for any inconvenience with the restroom, and we'll keep your comments in mind for future changes. During your next trip to the area, we invite you to stay with us again.

3
Everyone

By on Apr 16, 2019

4
Everyone

relaxing fun, rode out a blizzard and 19 below temps in the hot tub

By on Jan 29, 2019

Review comment responded on Jan 30, 2019

We're thrilled to hear you enjoyed riding our the blizzard in our refreshing hot tub during your recent stay with us here at the Holiday Inn Hotel & Suites St. Cloud. Should your travels bring you back to the area, we invite you to join us again for another relaxing stay no matter the temperature!

3
Everyone

Hotel seemed outdated. Flooring was old and there was mold in grouting of tile floor.

By on Dec 26, 2018

Review comment responded on Dec 28, 2018

We always appreciate feedback from our guests, and we apologize for any concerns about the appearance of the property. However, we're happy to tell you that we're planning a full-scale renovation that will completely update the rooms and overall look of the property. It would be a pleasure to have you stay with us again when the work is complete.

4
Everyone

Convenient. A bit of a challenge to get to with divided highways. Worth it though.

By on Dec 6, 2018

Review comment responded on Dec 6, 2018

Thank you for your positive review! We are honored to recognized as a terrific value here in the area. With our comfortable accommodations and first-class range of amenities, our guests can take advantage of it all here at Holiday Inn Hotel & Suites St. Cloud. In the future, always feel free to reach out to our front desk for any help with directions. We can't wait to see you again!

5
Everyone

Nice hotel, kids enjoyed their stay, I went to Legends bar and enjoyed the band that was playing

By , from St cloud mn on Nov 26, 2018

Review comment responded on Dec 6, 2018

Dear Joel, On behalf of our team, thank you for taking the time to share some thoughts on your five-star stay. It was a pleasure to hear that the kids enjoyed their visit, and we're glad to know you were able to enjoy the band at the Legends bar during your stay. We look forward to sharing another fantastic experience when your journey brings you back to the area, and we wish you happy travels along your way.

5
Everyone

The hotel staff goes out of their way to make sure you have an exceptional stay- Amy, the night manager was great! Wonderful facility- especially if you have kiddos!! Thanks again!

By on Nov 23, 2018

Review comment responded on Nov 26, 2018

Dear Kally, Thank you so much for your stay! Our team was delighted to go above and beyond for you and your family. Your kind words for Amy are a treat! We can't wait to share another wonderful visit with you here at Holiday Inn Hotel & Suites St. Cloud.

3
Everyone

Seemed to be short staffed. Breakfast was great and the staff friendly.

By , from Park Rapids MN on Nov 19, 2018

Review comment responded on Nov 21, 2018

Dear Shari, Feedback is an important part of our improvement efforts and we truly appreciate your helpful comments. It's great to see that you enjoyed our tasty breakfast. We're sorry if it seemed that we were short-staffed but are happy to hear that you appreciated our friendly team members. We wish you nothing but the best and would be grateful to have you back whenever you return to the area.

Holiday Inn Hotel & Suites - St. Cloud

75 37th Ave S, St Cloud, MN 56301
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