Pool horrible - hot tub horrible - lots of renovating going on. This was the worst $170 I've ever spent on a room. Incredibly disappointed and upset over the conditions for the rate paid. Did not know any of the conditions prior to arrival which i had pre paid.
They are in the middle of a much needed construction project. Wish we would have known that before booking.
The Restaurant do not serve none pork for Breakfast !! Im so Angry and embarrass i brought my Business partner here for Breakfast and she only eat Turkey or Beef.
Was worth the $$ Not fantastic, but kids had a blast
We were supposed to be able to check in a4PM, but it was 5:30 PM before we were allowed to get our room. We had to change plans with several family members we were having dinner with.
All the pools didnt like that you needed a key to use restrooms.
relaxing fun, rode out a blizzard and 19 below temps in the hot tub
Hotel seemed outdated. Flooring was old and there was mold in grouting of tile floor.
Convenient. A bit of a challenge to get to with divided highways. Worth it though.
Nice hotel, kids enjoyed their stay, I went to Legends bar and enjoyed the band that was playing
The hotel staff goes out of their way to make sure you have an exceptional stay- Amy, the night manager was great! Wonderful facility- especially if you have kiddos!! Thanks again!
Seemed to be short staffed. Breakfast was great and the staff friendly.
The hotel is old and not well maintained. Good location near restaurants.
The games and basketball court were a hit with the kids!
Worked out perfectly for our stay. Close to our friends we came to visit and to nice restraunts!! We would stay again- only issue was coffee pot-
Great place to bring a family - plenty of entertainment within the hotel. Perfect place to stay for a kids taem outing/tournament.
Holiday Inn Hotel & Suites - St. Cloud, an IHG Hotel places you within a 15-minute stroll of popular sights such as Stearns History Museum and Crossroads Center. This 257-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
In addition to a restaurant that serves breakfast, there's also a bar. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 8:30 AM and on weekends from 8:00 AM to 10:00 AM.
All of Holiday Inn Hotel & Suites - St. Cloud, an IHG Hotel's 257 soundproofed rooms provide refrigerators, coffee makers, and free newspapers. 42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.
Guests staying at Holiday Inn Hotel & Suites - St. Cloud, an IHG Hotel enjoy an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a 24-hour business center.
Pool horrible - hot tub horrible - lots of renovating going on. This was the worst $170 I've ever spent on a room. Incredibly disappointed and upset over the conditions for the rate paid. Did not know any of the conditions prior to arrival which i had pre paid.
They are in the middle of a much needed construction project. Wish we would have known that before booking.
Thank you for your thoughts on your recent visit. As you mentioned, our building is undergoing renovations, and we apologize for any inconvenience this has caused you. That being said, we hope your stay was overall pleasant, and we look forward to seeing you again on a future visit to St. Cloud.
Thank you so much for taking the time to leave us a review! We'll see you again the next time you're in town!
The Restaurant do not serve none pork for Breakfast !! Im so Angry and embarrass i brought my Business partner here for Breakfast and she only eat Turkey or Beef.
Good afternoon, We are sorry to hear you were not pleased with some of the menu items. To explain further, our menu includes other alternative breakfast options but not limited to..special K cereal, Pancakes, toast, Oatmeal, Tailor Made Omelet without the meat( peppers, onion, tomatoes, mushrooms), the Malted Mini Waffles. Your survey allows us the opportunity to take your frustration and make improvements where there are changes that need to be made. Thank you again
Was worth the $$ Not fantastic, but kids had a blast
With so many hotels to choose from we are happy that you chose us for your trip! It is good to know your kids had a fun time as we strive to be the best family-friendly hotel in the area. Thank you for the feedback and we look forward to having you again. Cheers!
We were supposed to be able to check in a4PM, but it was 5:30 PM before we were allowed to get our room. We had to change plans with several family members we were having dinner with.
Thank you for your review. We are so sorry that your room was not ready when you arrived. Though sometimes we need a little extra time to prepare rooms, we can certainly understand your frustration and will speak with our team about your concerns. We hope you enjoyed your time in St. Cloud and wish you nothing but the best along your way.
All the pools didnt like that you needed a key to use restrooms.
Guest satisfaction is important to us and we're glad you enjoyed our relaxing pools. However, we apologize for any inconvenience with the restroom, and we'll keep your comments in mind for future changes. During your next trip to the area, we invite you to stay with us again.
relaxing fun, rode out a blizzard and 19 below temps in the hot tub
We're thrilled to hear you enjoyed riding our the blizzard in our refreshing hot tub during your recent stay with us here at the Holiday Inn Hotel & Suites St. Cloud. Should your travels bring you back to the area, we invite you to join us again for another relaxing stay no matter the temperature!
It saddens us to see your stay was not excellent. Upkeep is normally not an issue here, so it is unfortunate to hear your concerns. We are working on updates and we hope you will check out the improvements once completed. Thank you for your time and we wish you the best.