will stay again
The staff were super friendly and helpful.
I didn’t like that the pool was out of order. It was a total let down.
Clean
Not much to like about this property at all! Where to start check in staff was so friendly rooms said two double beds but they were maybe full size at best rooms are small and outsated nathroom is right on top of one of the beds. Then had people in the room next to us who had the police called on them during the night for disturbance and they were aloowed to stay the rest of the night are you serious? Then the following morning they were making so much noise we couldnt sleep kids crying teenagers yelling knocking in the doors over and over again. And yet still they were allowed tk stay there unbelievable!!!
Located in Victory Hills within a short walk of Puerto Del Sol Golf Course, Sleep Inn Airport is within a mile (2 km) of University Stadium. This 105-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.
Free cooked-to-order breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM. For a nice break, mingle with other guests at the free daily manager's reception.
Guests can expect free WiFi and LED TVs with satellite channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are also available.
At Sleep Inn Airport, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
will stay again
Hello James, We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
The staff were super friendly and helpful.
Hello Deborah,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our staff. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
I didn’t like that the pool was out of order. It was a total let down.
We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.
Thank you so much for the incredible rating. We look forward to your next visit!
Clean
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
Not much to like about this property at all! Where to start check in staff was so friendly rooms said two double beds but they were maybe full size at best rooms are small and outsated nathroom is right on top of one of the beds. Then had people in the room next to us who had the police called on them during the night for disturbance and they were aloowed to stay the rest of the night are you serious? Then the following morning they were making so much noise we couldnt sleep kids crying teenagers yelling knocking in the doors over and over again. And yet still they were allowed tk stay there unbelievable!!!
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Hello ALEXIS,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.