Accessible / clean / service
The woman at the front desk was very friendly and knowledgeable. Gave us some advice on making reservations.
There is no airport shuttle even though their website says there is, so I had to pay $20 extra to get to the airport. The bathtub backed up, which was disgusting. There was no hair dryer, so I had to call and get one brought to the room. I chose the Hampton because the one in Colorado that I stay at more frequently has really comfortable beds and nice rooms… this one is below average for everything except the front desk lady who checked me in was very sweet and was the highlight of my stay there.
All around nice comfortable quiet and clean..what i hate about it was absolutely nothing
We liked the location, room comfort, bagged-to-go breakfast, and staff.
It was a convenient stopping point on our trip. Very cordial staff.
Everything was clean and cleaning around the common areas was done frequently. The room was very clean.
Appreciate the cleanliness and the warm smiles of the staff. Excellent breakfast with coffee available day and night. The STAFF really deserve a big raise, and quietly went out of their way to help.
The outdoor fire pit provided a cozy environment on a clear cool fall evening.
It was convenient (location, parking) and comfortable. Enjoyed coffee and tea from the lobby and in the room.
The property was fine. At the time of check out I was not happy with the way the hotel personnel mentioned she could not give me a receipt for my stay and said I needed to contact Orbitz. I asked her if she had a number to contact you and she replied "Ican google if that's what you want but I don't know what else to tell you" The staff was unprofessional about providing me with a itemized receipt.
Everything was good. Will definitely come again. Bed was very comfortable. Slept well.
Hotel was comfortable, the room was not very large but was perfect for a short stay. Clean room, spacious bathroom though. The hot/cold breakfast was very good!!
Good location for airport, their printer for the public computer was broken so the staff helped me print my boarding passes they went above and beyond!
Comfortable, clean, and a great place for a quick stop between locations.
only bad part was it was renovation no restaurant an bar
Colonie Center Mall is within 2 miles (3 km) of Hampton Inn Albany-Wolf Road (Airport) while other popular attractions such as Siena College are within 3 miles (5 km). This 153-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 10:00 AM.
All 153 rooms feature sofa beds, microwaves, and refrigerators. Guests can expect 43-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include coffee makers, free weekday newspapers, and free local calls.
Renovated in 2018, Hampton Inn Albany-Wolf Road (Airport) offers a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, a meeting room, and a computer station.
Accessible / clean / service
The woman at the front desk was very friendly and knowledgeable. Gave us some advice on making reservations.
There is no airport shuttle even though their website says there is, so I had to pay $20 extra to get to the airport. The bathtub backed up, which was disgusting. There was no hair dryer, so I had to call and get one brought to the room. I chose the Hampton because the one in Colorado that I stay at more frequently has really comfortable beds and nice rooms… this one is below average for everything except the front desk lady who checked me in was very sweet and was the highlight of my stay there.
All around nice comfortable quiet and clean..what i hate about it was absolutely nothing
We liked the location, room comfort, bagged-to-go breakfast, and staff.
It was a convenient stopping point on our trip. Very cordial staff.
Everything was clean and cleaning around the common areas was done frequently. The room was very clean.
