It was a very clean hotel, which is always a plus. It is older so it is in need of a refresh. Staff was friendly and accommodating.
Very nice hotel and very modern. Needed a clean and safe place to sleep before heading to the airport in the morning and this was great. The soaps are built into the room in a dispenser so you can either use that (it's Dove) or use your own. The bed was really comfortable and I slept very well considering ...
Located right in the heart of London! Easy walk to all attractions and public transportation. The restaurants were a little expensive within the hotel so we ate at places right on the Strand. The rooms were always clean and everything we needed to use was replaced daily towels, soaps, trash emptied. ...
Generally a good one. Nice staff, not expensive. However, a little bit far from the downtown, and no free internet in room.
Comfortable stay during layover. Only real problem was getting there from Terminal 2 Heathrow. The scheduled bus service for this hotel ("Hoppa") just never showed up. So after waiting an hour at the T2 bus stop for this line (and seeing lots of other buses serving other hotels go by), we gave up ...
There was a room maintanace issue but it was finally resolved. Restaurant food and service was excellent. Hotel staff were all friendly and excellent with advice and help. Location close to Heathrow made the commute easy and fast.
Very nice hotel, location was amazing the staff was very helpful, breakfast was great. I will definitely recommend this hotel and will definitely stay again in this hotel.
Very nice hotel included breakfast was very good and clean room. Friendly staff. Stayed for one night. Entrance is on back of building.
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