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Red Roof Inn PLUS+ West Springfield

2.5 star property
Hotel in West Springfield with free parking

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Photo gallery for Red Roof Inn PLUS+ West Springfield

Lobby
Pillowtop beds, desk, blackout drapes, free WiFi
Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free) | Pillowtop beds, desk, blackout drapes, free WiFi
Exterior
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
1254 Riverdale Street, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪8 min walk‬
  • Place, Riverdale Center
    ‪10 min walk‬
  • Place, Riverdale Shops
    ‪14 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free) | Pillowtop beds, desk, blackout drapes, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | Pillowtop beds, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Pillowtop beds, desk, blackout drapes, free WiFi

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free) | Pillowtop beds, desk, blackout drapes, free WiFi

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free) | Pillowtop beds, desk, blackout drapes, free WiFi

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

Pillowtop beds, desk, blackout drapes, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Pillowtop beds, desk, blackout drapes, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4

Superior King Room-Non-Smoking

  • Sleeps 2

Standard King Room-Non-Smoking

  • Sleeps 3

Premium 2 Full Beds Smoke Free (Get More: Upgraded Bedding And Snack Box)

  • Sleeps 4

Premium King Smoke Free (Get More: Upgraded Bedding And Snack Box)

  • Sleeps 2

Premium King Room-Non-Smoking-Accessible (Get More: Upgraded Bedding And Snack Box)

  • Sleeps 2

Ada Accessible Superior King Smoke Free

  • Sleeps 2

Superior King Room With Roll-in Shower-Accessible/Non-Smoking

  • Sleeps 2

View all photos for Superior Room, 1 King Bed (Smoke Free)

Pillowtop beds, desk, blackout drapes, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Springfield

Red Roof Inn PLUS+ West Springfield is a short stroll from Olympia Ice Center and Riverdale Center. This 111-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.

What's nearby

  • Olympia Ice Center - 8 min walk - 0.5 miles
  • Riverdale Center - 10 min walk - 0.5 miles
  • Riverdale Shops - 14 min walk - 0.8 miles
  • Cinemark West Springfield 15 - 17 min walk - 1.0 mile
  • Q Pin 2's - 17 min walk - 1.0 mile

Getting around

  • Springfield Union Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 29 min drive

Restaurants

  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Panera Bread - ‬16 min walk
  • ‪Olive Garden - ‬17 min walk

About this property

Red Roof Inn PLUS+ West Springfield

Hotel in West Springfield with free parking
Guests of Red Roof Inn PLUS+ West Springfield enjoy free WiFi in public areas, coffee in a common area, and a TV in a common area. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include a vending machine and an ATM.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free long-distance calls, free local calls, and desks. Weekly housekeeping is available.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 28.61
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night (maximum USD 105 per stay)
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 28.61 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.37 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007233250
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-4:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0007233250.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Hotel West Springfield
Red Roof Inn West Springfield
Red Roof Inn West Springfield Hotel West Springfield
Red Roof PLUS West Springfield Hotel
Red Roof PLUS West Springfield
West Springfield Red Roof Inn
Red Roof Inn PLUS West Springfield Hotel
Red Roof Inn PLUS West Springfield
Red Roof Plus West Springfield
Red Roof Inn PLUS+ West Springfield Hotel
Red Roof Inn PLUS+ West Springfield West Springfield
Red Roof Inn PLUS+ West Springfield Hotel West Springfield

Frequently asked questions

What can I see around Red Roof Inn PLUS+ West Springfield?

This hotel is located in West Springfield, a short 9-minute walk from Olympia Ice Center and also 10 minutes on foot from Riverdale Center. You'll also find MGM Springfield and Naismith Memorial Basketball Hall of Fame within a short drive.

How much does it cost to stay at Red Roof Inn PLUS+ West Springfield?

As of Jan 30, 2026, prices found for a 1-night stay for 2 adults at Red Roof Inn PLUS+ West Springfield on Feb 9, 2026 start from $84.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Red Roof Inn PLUS+ West Springfield?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Red Roof Inn PLUS+ West Springfield include a casino?

No, Red Roof Inn PLUS+ West Springfield doesn't have a casino.

Will I find an indoor pool at Red Roof Inn PLUS+ West Springfield?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Red Roof Inn PLUS+ West Springfield?

Couples staying at this hotel will value amenities like a pillowtop mattress, kitchens in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Red Roof Inn PLUS+ West Springfield?

No, there isn't a spa tub at this hotel.

Does Red Roof Inn PLUS+ West Springfield have a restaurant that serves breakfast?

No, Red Roof Inn PLUS+ West Springfield doesn't have a restaurant that serves breakfast.

Will Red Roof Inn PLUS+ West Springfield allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Red Roof Inn PLUS+ West Springfield for a fee of USD 15 per pet, per night.

Are there connecting rooms at Red Roof Inn PLUS+ West Springfield?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Red Roof Inn PLUS+ West Springfield?

The closest major airport to Red Roof Inn PLUS+ West Springfield is Westfield, MA (BAF-Barnes Municipal), which is 11.7 mi away (24 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 23.4 mi away (29-minute drive).

Are there rooms with balconies that I can book at Red Roof Inn PLUS+ West Springfield?

No, you won't find guestrooms with balconies at Red Roof Inn PLUS+ West Springfield.

Red Roof Inn PLUS+ West Springfield Reviews

Reviews

6.8
Rating 10 - Excellent. 317 out of 1002 reviews
Rating 8 - Good. 203 out of 1002 reviews
Rating 6 - Okay. 178 out of 1002 reviews
Rating 4 - Poor. 142 out of 1002 reviews
Rating 2 - Terrible. 162 out of 1002 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

hector

Traveled with partner
Disliked: Amenities, property conditions & facilities
Room smells like cigarette
Stayed 1 night in Nov 2025

2/10 Terrible

Celia

I did not realize this reservation was not cancellable. I had to cancel my entire trip as my friend is in hospice. I pleaded with the hotel manager to at least defer my stay so that I could use it at another time, explaining why I needed to cancel my trip. She first lied to me, saying that Expedia won't let her do this. But Expedia told me that it was up to the hotel manager. Heartless and unethical. Please do not stay at this hotel.
Stayed 4 nights in Oct 2025

2/10 Terrible

Kerry

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities
We had no internet! I am a remote worker and could not sign on to any zoom calls! I work with over seas companies and could use my computer or do my job! Also found drug paraphernalia again in the draws UNREAL
Stayed 1 night in Oct 2025

8/10 Good

robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
IVE STAYED HERE MANY TIMES, CLEAN EASY PARKING, FOOD NEARBY WALKING DISTANCE BASICALLY IN THE PARKING LOT. STAFF IS ALWAYS NICE, NO FRIDGE OR MICRO,,GOOD VALUE $ ALWAYS THE CHEAPEST AROUND,
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Anne

Disliked: Staff & service
I arrived to check in at the South Deerfield Red Rood Inn instead of West Springfield where I was mistakenly booked. Deerfield had availability and contacted the West Springfield Red Roof Inn - they advised I book a room with Deerfield and they would work on refunding me. I have screenshots of the conversations showing this. No one will refund me. I have called the front desk at West Springfield and they directed me to the general manager’s voicemail. I have left her two messages this week and NO response at all. How can this even be called hospitality? If you’re considering staying at a Red Roof Inn, don’t do it! You’ll be better off sleeping in your car.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Christopher

Disliked: Room comfort
Stayed 16 nights in Oct 2025

2/10 Terrible

Reginald

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have photo evidence to show this properly was not clean or sanitary... Dirty bathroom, moldy bathroom ceiling, soap scum all over the shower head.. My wife notice a dried up corner in the main sink . The tub was so dirty my wife refused to stwp it to shower.
Stayed 1 night in Oct 2025

4/10 Poor

Eugene

Traveled with family
Our room was clean and modern, but there was a very strong smell of old cigarette smoke. We sensed this smell in the lobby during our check-in, and the same smell was in our room, even though it was in a different building. My wife had difficulty breathing and could not sleep for most of the night. For almost $200 per night, this was a pretty bad experience for our family.
Stayed 1 night in Sep 2025

2/10 Terrible

Nancy

Disliked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Liked: Amenities, property conditions & facilities
Parking good, air conditioning good When I made the reservation didn’t know it was 2 stories walk up. I walk with a cane so that was a bit hard for me to carry my stuff up
Stayed 2 nights in Oct 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

6/10 Okay

Marianne

Traveled with family
Liked: Staff & service, room comfort
Lobby was clean, staff was friendly, heat worked fine. Parking was ample. Not enough pillows. 2 very small pillows for each queen bed, should have 4 or at least 3. Toilet seat was very loose, remote did not work, which they fixed right away. Place could use some updating. We were there for UMass football game with family and we had 4 rooms total.
Stayed 1 night in Oct 2025

4/10 Poor

Susan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
During our stay I kept thinking “lipstick on a pig.” The room was somewhat “updated” - fresh coat of paint, including on the toilet seat!, and new floors. There was a hole in the ceiling in the bathroom. The bathtub was chipped. The comforter was stained and disgusting (thankfully we brought our own). Only two towels. The bathroom door was cracked (but painted over like everything else in the room). Full size mirror placement was odd - the gap in the curtains allowed you to look into the room at the mirror that reflected the bed. Door to the outside was was dented up - like someone had kicked it several times. Will never stay there again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Anusha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was stinking. Parking was ample. Entry to rooms were unclean
Stayed 2 nights in Oct 2025

2/10 Terrible

Bei

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never had such a bad experience- room smells like leftover food, only one TV channel to watch (weather channel), bathtub clogged, sheets had hair and blood on it clearly not changed, front desk told us they didn’t have extra clean sheets….we booked for two nights and requested a refund on a second night because it is inhabitable. The management declined our request even they didn’t have other room for us to move to. We were there for the Family Weekend, and it ended super disappointed!!!!
Stayed 2 nights in Oct 2025

2/10 Terrible

LARISSA

Stayed 2 nights in Oct 2025

8/10 Good

Belinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Mike

Stayed 1 night in Sep 2025

2/10 Terrible

Cristine, Oakland Gardens

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here 4th of July weekend. Came back this weekend for a trip to Six Flags New England and stayed in room 139. The good: bedding was clean and bathroom was clean. The bad: Paid for a Premium King, was given a standard. Room was as bare bones as they come. No alarm clock, (3) pillows for (2) people on a king bed for God sake give (4). (1) Wash Cloth for 2 people for 2 nights. What sent me over the edge is that the room needed a gut rehab: Peeling paint in some areas in the room and bathroom, main lamp had no working bulb, draw handles were rusted, there was slight mold on the ceiling. The room needed a major update it looked like an by the hour motel. I have stayed in about 40 hotels in the last year and this room was one of the biggest dumps I stayed in. Mind you the price point for this "premium king" was $307.00 for two night. DO BETTER!
Stayed 2 nights in Oct 2025

2/10 Terrible

Christopher

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
So gross and disgusting.
Stayed 1 night in Oct 2025

10/10 Excellent

Cristal

Traveled with partner
Liked: Cleanliness, staff & service
The staff was very helpful and nice
Stayed 1 night in Sep 2025

10/10 Excellent

francisco

Stayed 1 night in Oct 2025

6/10 Okay

Adebowale

Traveled with group
Parking was quite easy without any issues.
Stayed 2 nights in Oct 2025

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