Red Roof Inn PLUS+ West Springfield

2.5 star property
Hotel with free parking, near Big E

Choose dates to view prices

Photo gallery for Red Roof Inn PLUS+ West Springfield

Lobby
Exterior
Pillowtop beds, desk, blackout drapes, free WiFi
Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free) | Pillowtop beds, desk, blackout drapes, free WiFi
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
1254 Riverdale Street, West Springfield, MA, 01089
  • Big E
    ‪3 min drive‬
  • Baystate Medical Center
    ‪3 min drive‬
  • MGM Springfield
    ‪6 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

Superior Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

8.0 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Smoke Free)

7.6 out of 10
Good
(52 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Springfield

Red Roof Inn PLUS+ West Springfield is a short stroll from Olympia Ice Center and Connecticut River. This 111-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.

What's nearby

  • Big E - 3 min drive - 1.8 miles
  • Baystate Medical Center - 3 min drive - 2.4 miles
  • MGM Springfield - 6 min drive - 4.6 miles
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.8 miles
  • Eastern States Exposition - 7 min drive - 4.2 miles

Getting around

  • Springfield Union Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Dunkin' - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Panera Bread - ‬16 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Red Roof Inn PLUS+ West Springfield

Hotel with free parking, near Big E
Guests of Red Roof Inn PLUS+ West Springfield enjoy free WiFi in public areas, coffee in a common area, and a TV in a common area. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include a vending machine and an ATM.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free long-distance calls, free local calls, and desks. Weekly housekeeping is available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 28.61
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night (maximum USD 105 per stay)
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 28.61 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.37 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007233250
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-4:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0007233250.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Hotel West Springfield
Red Roof Inn West Springfield
Red Roof Inn West Springfield Hotel West Springfield
Red Roof PLUS West Springfield Hotel
Red Roof PLUS West Springfield
West Springfield Red Roof Inn
Red Roof Inn PLUS West Springfield Hotel
Red Roof Inn PLUS West Springfield
Red Roof Plus West Springfield
Red Roof Inn PLUS+ West Springfield Hotel
Red Roof Inn PLUS+ West Springfield West Springfield
Red Roof Inn PLUS+ West Springfield Hotel West Springfield

Frequently asked questions

What can I see around Red Roof Inn PLUS+ West Springfield?

This hotel is located in West Springfield, a short 7-minute walk from Olympia Ice Center and also 11 minutes on foot from Connecticut River. You'll also find Big E and Eastern States Exposition within a short drive.

How much does it cost to stay at Red Roof Inn PLUS+ West Springfield?

As of Sep 14, 2025, prices found for a 1-night stay for 2 adults at Red Roof Inn PLUS+ West Springfield on Oct 1, 2025 start from $89.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Red Roof Inn PLUS+ West Springfield?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Red Roof Inn PLUS+ West Springfield include a casino?

No, Red Roof Inn PLUS+ West Springfield doesn't have a casino.

Will I find an indoor pool at Red Roof Inn PLUS+ West Springfield?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Red Roof Inn PLUS+ West Springfield?

Amenities at this hotel that appeal to couples include a pillowtop mattress and a 24-hour front desk.

Are there hot tubs at Red Roof Inn PLUS+ West Springfield?

No, there isn't a spa tub at this hotel.

Does Red Roof Inn PLUS+ West Springfield have a restaurant that serves breakfast?

No, Red Roof Inn PLUS+ West Springfield doesn't have a restaurant that serves breakfast.

Will Red Roof Inn PLUS+ West Springfield allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Red Roof Inn PLUS+ West Springfield for a fee of USD 15 per pet, per night.

Does Red Roof Inn PLUS+ West Springfield have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Red Roof Inn PLUS+ West Springfield?

The closest major airport to Red Roof Inn PLUS+ West Springfield is Westfield, MA (BAF-Barnes Municipal), which is 10.3 mi away (15 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 23.2 mi away (27-minute drive).

Are there rooms with balconies that I can book at Red Roof Inn PLUS+ West Springfield?

No, there aren't any guestrooms with balconies at Red Roof Inn PLUS+ West Springfield.

Reviews

Red Roof Inn PLUS+ West Springfield Reviews

7.0

Good

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 319 out of 1004 reviews
Rating 8 - Good. 221 out of 1004 reviews
Rating 6 - Okay. 178 out of 1004 reviews
Rating 4 - Poor. 142 out of 1004 reviews
Rating 2 - Terrible. 144 out of 1004 reviews

Reviews

4/10 Poor

Laura

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Okay if it is your only option.

I stayed here when I went to a show at the Eastern States Expo. Normally I stay at the Residence Inn by Marriott, but it was booked so could only get one nite there.. Red Roof was just across the parking lot, so I booked 2nd nite there. Was told I could not check in early, it was pouring rain, and was also told I would only be able to wait in lobby 30 min. The rooms smelled like cheap perfume over musty odor. Would only go back if I had no option.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Amazing space clean and well maintained
Stayed 2 nights in Jun 2025

2/10 Terrible

Alizza

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It should be more lit in the parking lot it was not safe. We did not receive the snacks that we paid for. Neighbors were loud at midnight blaring music. Room was dirty walked in the door to a spider web and hair all over the floor. Dead bugs on the bathroom floor and stains on the linen.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Bit confusing first time entering the parking lot but other than that everything was fine
Stayed 1 night in Jun 2025

2/10 Terrible

Sheila

Pillows were flat, bed was lumy,r air conditioner was very loud, , not efficient , roomm carpet smelled of beer and piss. Paid a $50.00 fee, have to wait for it to be refunded? Never again, ashamed of you Expedia!
Stayed 1 night in Jun 2025

2/10 Terrible

Mallory

Stayed 1 night in Apr 2025

8/10 Good

Tara

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
All of the front desk reps were wonderful however we dealt with Deb and Jeffrey most and they were amazing. They were very professional but they were also pleasant and patient. Jeffrey always had a smile on his face and went above and beyond his front desk duties. Deb was very quick to assist with finding us better rates and resulted in us saving money. Because of the 2 of them we stayed at Red Roof instead of looking for a different property as we are in the process of finding a new residence and Red Roof is our home until then. Housekeeping and maintenance staff was also very professional and helpful. they have a great team.
Stayed 2 nights in May 2025

8/10 Good

Jillian

Traveled with family
Liked: Cleanliness, room comfort

Decent stay

It was a decent stay. We needed something fast during a weekend that was extremely hard to find a vacancy and they had one room left. The room was clean but the bathroom needs renovation. Desperately needs a new tub. It worked for what we needed for one night. There were only 2 bath towels in the room. I guess that is standard. We had 4 people in our party for the one room. I asked the gentleman at the front desk for 2 more towels and he was giving some push back about giving me extra. That was a turn off. I don't know, I am paying for my stay. Can I please have some extra towels??
Stayed 2 nights in May 2025

2/10 Terrible

Marlene

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was musty, dirty, the mattress pad was full of stains! Absolutely horrible
Stayed 1 night in May 2025

4/10 Poor

Jabedur

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bad smell and dirty.
Stayed 2 nights in May 2025

6/10 Okay

Heidi

Traveled with group
Disliked: Cleanliness

Okay stay, but no elevator if that's a necessity.

Had to use a wetted down hand towel to clean the pergo flooring. It felt tacky, and sticky as if it hadn't been cleaned in weeks.
Stayed 1 night in May 2025

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nicer
Stayed 2 nights in May 2025

4/10 Poor

Anita

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Danasia

Stayed 2 nights in May 2025

6/10 Okay

JERRY

Business traveler
Disliked: Staff & service
never changed anything for 1 nite. no fresch towels
Stayed 1 night in May 2025

6/10 Okay

Michael

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Kathleen

Stayed 2 nights and They did not clean the rooms. Had to empty our own garbage and take our dirty towels to the front desk to exchange for clean ones. The tub was dirty, shower curtain had mildew, and the rug was not vacuumed. The price gouging was insane. Had to pay $526 for 2 nights because it was graduation weekend, any other weekend, it would have cost $250.
Stayed 2 nights in May 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Very clean, needs updating

Room was very clean and neat. This property needs some serious updating tho. Our only complaint is that whatever is used for an air freshener was very strong. This can be hard on people with allergies. I was lucky and experienced no difficulties.
Stayed 1 night in May 2025

4/10 Poor

Nancy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This place was dirty and the rooms smelled. Was not clean, had hair in the tub and dirty wash clothes hanging on the shower. Would not recommend.
Stayed 3 nights in May 2025

2/10 Terrible

Kathleen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We waited too long to find a room for our daughter's graduation so this was the only one available. Our fault. There were four of us checked into a room with two double beds. There were two towels for the four of us. I figure no problem I'll just go ask for a couple more. The guy on duty says no more than two towels per room at a time. I explain that there are four of us registered. He says doesn't matter, it's company policy. Had to return a used towel after each shower to replace it with a clean one. The pillows were about an inch and a half thick so when I was asking for the towels I asked for some extra pillows. Nope, four per room. Company policy. All this for $350 for one night. Kinda reminded me of a hostel.
Stayed 1 night in May 2025

2/10 Terrible

zoe

Disliked: Cleanliness, property conditions & facilities
I mean… total for 2 nights: $500!!!! This is insane!!! This hotel should be no more than $60 a night!!! The room smell horrible, you can’t open the windows, floor was greasy and bedding was full of stains.
Stayed 2 nights in May 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2025

4/10 Poor

verniece

Disliked: Cleanliness, staff & service, property conditions & facilities
I was there for 5 days and ask for new sheets two days in and was told they don’t give sheets until you have been at their property after 5 days
Stayed 1 night in Apr 2025

6/10 Okay

Jose

Traveled with group
Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in May 2025