Quality Inn West Springfield

Hotel with free breakfast, a quick walk to Olympia Ice Center

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Welcome to Quality Inn, where guests can check in and enjoy a warm atmosphere.

Enjoy a convenient breakfast at our well-equipped breakfast bar, featuring a variety of options and a TV for entertainment.

Relax by the pool surrounded by a brick floor and a transparent roof, with lounge chairs and a table nearby.

Welcome to the Holiday Inn Express, featuring a modern entrance with a covered area and beautifully maintained gardens.

Two single beds with wooden headboards and white bedding, complemented by a light blue accent wall and wall-mounted nightstands with lamps.

Overview
Rooms
Location
Policies

Popular amenities

Housekeeping
Pet friendly
Gym

Explore the area

1150 Riverdale St, West Springfield, MA, 01089

Big E
‪3 min drive‬
MGM Springfield
‪6 min drive‬
Eastern States Exposition
‪7 min drive‬
Hartford, CT (BDL-Bradley Intl.)
‪31 min drive‬

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Room options

Room, 2 Queen Beds

Good

342 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Very good

245 sq ft
Sleeps 2
1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

About the neighborhood

West Springfield

Olympia Ice Center is a short stroll from Quality Inn West Springfield, and other popular attractions like Holyoke Mall are within a few miles (5 km). This 114-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

Olympia Ice Center - 10 min walk - 0.6 miles
Big E - 3 min drive - 1.8 miles
MGM Springfield - 6 min drive - 4.6 miles
Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.8 miles
Eastern States Exposition - 7 min drive - 4.2 miles

Getting around

Springfield Union Station - 6 min drive
Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

‪Wood-N-Tap - ‬11 min walk
‪Panera Bread - ‬12 min walk
‪Rumbleseat - ‬5 min drive
‪Starbucks - ‬5 min walk
‪Chili's Grill & Bar - ‬7 min walk

About this property

Quality Inn West Springfield

Hotel with free breakfast, a quick walk to Olympia Ice Center

Guests of Quality Inn West Springfield enjoy a gym, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this golf hotel include a 24-hour business center, a seasonal outdoor pool, and a computer station.

Guests can expect free WiFi and flat-screen TVs with satellite channels. Other standard amenities include balconies or patios, refrigerators, and microwaves. Housekeeping is available once per stay.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

Similar properties

Relax by the pool, surrounded by lounge chairs and a lifeguard stand.

Pool
Hot Tub
Parking included
Free WiFi

$102 nightly

Aug 3 - Aug 4

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible van parking available

Food and drink

Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
A restaurant

Restaurants on site

Tokyo Asian Cuisine Resta

Things to do

18-hole adjacent golf course
Gym
Seasonal outdoor pool
TV in common areas

Family friendly

In-room crib
In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Guidebooks
Laundry facilities
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

24-hour business center
3 meeting rooms
600 square feet of conference space
Computer station

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Handrails in stairways
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
5 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)

Bathroom

Hair dryer
Shower
Towels provided

Entertainment

Flat-screen TV with premium satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Desk
Eco-friendly toiletries
Free local calls
Free long-distance calls
Iron/ironing board
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 35 per pet (varies based on length of stay)
Dogs and cats only
2 total pets
Pets may not be left unsupervised
Certain rooms only
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Up to 4 kids 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 12.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 100 per accommodation, per stay
Breakage deposit: USD 250 per stay
A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 35 per pet (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: USD 12.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - C0009643250

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Tax ID number is C0009643250.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

The seasonal pool is open from June to September.

Property is also known as

Quality Inn West Springfield

Quality West Springfield

Quality Inn West Springfield Hotel

Quality Inn West Springfield West Springfield

Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Is free cancellation available at Quality Inn West Springfield?

Quality Inn West Springfield offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What can I see close to Quality Inn West Springfield?

Guests enjoy the hotel's location in West Springfield based on their ratings, and it's a short 8-minute walk from Olympia Ice Center and also 11 minutes on foot from Connecticut River. You'll also find Big E and MGM Springfield within a short drive.

Is there parking available at Quality Inn West Springfield?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Quality Inn West Springfield include a casino?

No, Quality Inn West Springfield doesn't have a casino.

Is there an indoor pool at Quality Inn West Springfield?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

What will couples enjoy most about a stay at Quality Inn West Springfield?

Couples will appreciate amenities like a restaurant, a restaurant bar, and a seasonal outdoor pool at this hotel.

Does Quality Inn West Springfield have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn West Springfield have a restaurant with a breakfast menu?

Yes, Quality Inn West Springfield serves free buffet breakfast at Tokyo Asian Cuisine Resta each morning.

Does Quality Inn West Springfield allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Quality Inn West Springfield for a fee of USD 35 per pet, per stay.

Does Quality Inn West Springfield have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Quality Inn West Springfield?

The closest major airport to Quality Inn West Springfield is Westfield, MA (BAF-Barnes Municipal), which is 11.2 mi away (15 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 23.2 mi away (27-minute drive).

Are there rooms with balconies that I can book at Quality Inn West Springfield?

Yes, every guestroom at Quality Inn West Springfield comes with a balcony.

Quality Inn West Springfield Reviews

7.0

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

6/10 Okay

Theodore

Traveled with partner

Jun 13, 2025

Liked: Cleanliness

Clean, but noisy

Stayed 1 night in Jun 2025

6/10 Okay

jenna

Traveled with partner

Jun 7, 2025

Liked: Cleanliness

Room was clean. Bed was pretty comfortable. Road noise and hallway noise was *loud*, definitely no real efforts to quiet them either. Water pressure in bathroom was ehh (very hard to rinse hair), and took a while to get warm. Breakfast had a single thing I could eat, as a gluten free person, an orange... not even a single dry cereal that was GF.

Stayed 1 night in Jun 2025

6/10 Okay

Tabatha, Salem

Business traveler

Jun 1, 2025

Liked: Cleanliness, amenities

Disliked: Property conditions & facilities

I have mixed reivews for this property. Parking: East to find and access, plenty of parking. However, lot has several pot holes, is full of local "undesirable". Rooms: Very clean. All newly redone. Microwave, coffee macjine, and frig worked grt. Hotel right off HW. So all rooms very loud from HW traffic. Lots of locals around area outside and inside. Pool: I did not used but aparently is often closed and used by locals..unsure. Breakfast: ice breakfast. Hot, multiple selections. Gym: Min equipment and very small room. But does do the job. Staff: Main staff very nice and accomidating.

Stayed 2 nights in May 2025

8/10 Good

Joe

Business traveler

May 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

In and out! Clean and quiet! No hassles.

Stayed 1 night in May 2025

10/10 Excellent

Pamela

May 1, 2025

Stayed 2 nights in Apr 2025

6/10 Okay

Alex, Reisterstown

Apr 30, 2025

Liked: Staff & service

The layout of the hotel is very uninviting and the hallways leading to the elevator felt like something out of a hospital. The room was ok, very plain but comfortable.

Stayed 1 night in Apr 2025

2/10 Terrible

Reynaldo

Apr 29, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

It was just a horrible experience.

Stayed 2 nights in Apr 2025

10/10 Excellent

Briana

Apr 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Apr 2025

10/10 Excellent

Tom

Traveled with family

Apr 24, 2025

Liked: Cleanliness, staff & service

Courteous desk

Stayed 1 night in Apr 2025

6/10 Okay

michael

Apr 22, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Room was fine but horrible breakfast experience!

I have stayed at this Quality Inn over a dozen times as I always stay here when in the area to visit Six Flags. I love the Japanese restaurant next door too! Check in was fast, the man at the counter wasn't overly friendly, but my request for a higher floor was granted, and I had room 415. My room had a broken desk lamp, the fridge was replaced and in a different part of the room, and my room was missing the table and chairs by the balcony. It also had a metal edge on the desk, to likely cover some wear and tear, and the furniture had some minor scuffs/issues. When I went to bed, this has never happened before, but it seemed statically charged, as with lights off, as I touched the sheets, it would light up in flashes, it was quite odd! The room was mostly clean, some crumbs here and there, but overall it was fine. Bathroom was clean and I see they have changed to the fill-able bottles in shower. Breakfast was a terrible experience. First off, now you have to use the room key to enter. It ends at 9am, I got there at 8:30 and there was NO hot food, no eggs, sausage, nothing... Waffle machine took 5 minutes to fill a cup of batter as it was nearly empty. A guest had to plead the young woman working breakfast for some milk for cereal. She then begins removing the muffins at 8:45am. I went hungry as I had 3 little muffins and 2 yogurts and called it quits and had to buy food after. A pitiful holiday breakfast filled with upset guests... May start staying elsewhere...

Stayed 1 night in Apr 2025

10/10 Excellent

Demetrica

Apr 18, 2025

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Neysa

Apr 13, 2025

Liked: Cleanliness, room comfort

Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

Traveled with family

Apr 10, 2025

Liked: Staff & service

For the price it was ok.

Stayed 2 nights in Apr 2025

6/10 Okay

Erin

Apr 8, 2025

Stayed 2 nights in Apr 2025

6/10 Okay

Alfred

Traveled with family and small children

Apr 7, 2025

Disliked: Amenities, property conditions & facilities

Needs freshening up. Our slider did not lock. Called the front desk and they brought a rod to put in the track to lock it The rolling cot we requested, you could feel all the metal springs in the mattress VERY hard to sleep on metal springs in your back.

Stayed 2 nights in Apr 2025

8/10 Good

Tracey

Traveled with partner

Apr 7, 2025

Liked: Cleanliness, amenities

It was ok

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Apr 1, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family

Mar 31, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Staff were really friendly but I did find it weird they needed a copy of my id and my kids names on the copy of my id . My shower was leaking and spraying all over the bathroom . Just didn’t get a comfortable feeling there and couldn’t wait to check out .

Stayed 2 nights in Mar 2025

10/10 Excellent

Angela

Traveled with family

Mar 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms are clean, the staff are efficient and friendly and the hotel was easy to find with lots of parking.

Stayed 1 night in Mar 2025

6/10 Okay

genesis

Traveled with family

Mar 19, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Carpet was dirty the rooms smell like smoke and cigarettes

Stayed 2 nights in Mar 2025

2/10 Terrible

James

Traveled with family

Mar 16, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

The smell was absolutely disgusting. The bathroom had mold in it. The top of everything wasn't clean. And of course there was no management on site. Won't let me post the pictures

Stayed 2 nights in Mar 2025