Quality Inn West Springfield

2.5 star property
Hotel with free breakfast, a quick walk to Olympia Ice Center

Choose dates to view prices

Photo gallery for Quality Inn West Springfield

Seasonal outdoor pool
Check-in/check-out kiosk
Desk, blackout drapes, soundproofing, iron/ironing board
Exterior
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Gym

Explore the area

Map
1150 Riverdale St, West Springfield, MA, 01089
  • Big E
    ‪3 min drive‬
  • MGM Springfield
    ‪6 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪6 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

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Room options

Room, 2 Queen Beds

  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

West Springfield

Olympia Ice Center is a short stroll from Quality Inn West Springfield, and other popular attractions like Holyoke Mall are within a few miles (5 km). This 114-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Big E - 3 min drive - 1.8 miles
  • MassMutual Center - 6 min drive - 4.4 miles
  • MGM Springfield - 6 min drive - 4.6 miles
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.8 miles
  • Eastern States Exposition - 7 min drive - 4.2 miles

Getting around

  • Springfield Union Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬13 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Rumbleseat - ‬4 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk

About this property

Quality Inn West Springfield

Hotel with free breakfast, a quick walk to Olympia Ice Center
Guests of Quality Inn West Springfield enjoy a gym, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this golf hotel include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Other standard amenities include balconies or patios, refrigerators, and microwaves. Housekeeping is available once per stay.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Tokyo Asian Cuisine Resta

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 600 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 12.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 12.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0009643250.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Is free cancellation available at Quality Inn West Springfield?

Quality Inn West Springfield offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn West Springfield?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on Jun 29, 2025 start from $84.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Quality Inn West Springfield?

Guests enjoy the hotel's location in West Springfield based on their ratings, and it's a short 11-minute walk from Connecticut River and also 8 minutes on foot from Olympia Ice Center. You'll also find MGM Springfield and Naismith Memorial Basketball Hall of Fame within a short drive.

Will I be able to park at Quality Inn West Springfield?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Quality Inn West Springfield include a casino?

No, Quality Inn West Springfield doesn't have a casino.

Is there an indoor pool at Quality Inn West Springfield?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

Is Quality Inn West Springfield a good place to stay for couples?

Couples will appreciate amenities like a restaurant, a restaurant bar, and a seasonal outdoor pool at this hotel.

Does Quality Inn West Springfield have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn West Springfield have a restaurant with a breakfast menu?

Yes, Quality Inn West Springfield serves free buffet breakfast at Tokyo Asian Cuisine Resta each morning.

Does Quality Inn West Springfield allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Quality Inn West Springfield for a fee of USD 35 per pet, per stay.

Are there connecting rooms at Quality Inn West Springfield?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Quality Inn West Springfield?

The closest major airport to Quality Inn West Springfield is Westfield, MA (BAF-Barnes Municipal), which is 11.2 mi away (15 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 23.2 mi away (27-minute drive).

Are there rooms with balconies at Quality Inn West Springfield?

Yes, every guestroom at Quality Inn West Springfield comes with a balcony.

Quality Inn West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 309 out of 1005 reviews
Rating 8 - Good. 239 out of 1005 reviews
Rating 6 - Okay. 201 out of 1005 reviews
Rating 4 - Poor. 133 out of 1005 reviews
Rating 2 - Terrible. 123 out of 1005 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Theodore

Traveled with partner
Liked: Cleanliness
Clean, but noisy
Stayed 1 night in Jun 2025

6/10 Okay

jenna

Traveled with partner
Liked: Cleanliness
Room was clean. Bed was pretty comfortable. Road noise and hallway noise was *loud*, definitely no real efforts to quiet them either. Water pressure in bathroom was ehh (very hard to rinse hair), and took a while to get warm. Breakfast had a single thing I could eat, as a gluten free person, an orange... not even a single dry cereal that was GF.
Stayed 1 night in Jun 2025

6/10 Okay

Tabatha, Salem

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I have mixed reivews for this property. Parking: East to find and access, plenty of parking. However, lot has several pot holes, is full of local "undesirable". Rooms: Very clean. All newly redone. Microwave, coffee macjine, and frig worked grt. Hotel right off HW. So all rooms very loud from HW traffic. Lots of locals around area outside and inside. Pool: I did not used but aparently is often closed and used by locals..unsure. Breakfast: ice breakfast. Hot, multiple selections. Gym: Min equipment and very small room. But does do the job. Staff: Main staff very nice and accomidating.
Stayed 2 nights in May 2025

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In and out! Clean and quiet! No hassles.
Stayed 1 night in May 2025

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

The smell was absolutely disgusting. The bathroom had mold in it. The top of everything wasn't clean. And of course there was no management on site. Won't let me post the pictures
Stayed 2 nights in Mar 2025

10/10 Excellent

Najia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Eric

Traveled with partner
The hotel was dingy, outdated and old. The room that we stayed in was decent but it could still have benefitted from updates
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Stayed 2 nights in Feb 2025

8/10 Good

luisa

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Check in was quick and front desk landy was very nice and friendly!
Stayed 1 night in Mar 2025

4/10 Poor

Heather

Traveled with family
Disliked: Amenities
The walls are paper thin. I heard my neighbors tv all night long.
Stayed 1 night in Mar 2025

8/10 Good

Rosetta

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

taheem

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Cristiane

Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Neysa

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Eilyn

Stayed 1 night in Feb 2025

10/10 Excellent

Winchela, Dorchester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Mary

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Travis

Stayed 1 night in Feb 2025

8/10 Good

Jose

Liked: Staff & service
Property needs renovations but otherwise it was ok.
Stayed 1 night in Feb 2025

4/10 Poor

Mark & Kelly LaCasse -

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were poorly tended to between guests, guests left trash everywhere, and dog poop was a problem inside and outside.
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Liked: Amenities
Great
Stayed 1 night in Jan 2025

6/10 Okay

Teddy, Southampton

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast is until 10 am and at 930 I asked staff to replenish the breakfast and was told " I should've came on time" poor response. Will never stay here again
Stayed 1 night in Jan 2025