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Auténtico Hotel

3.0 star property
VIP Access

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Photo gallery for Auténtico Hotel

Outdoor pool, open 9:00 AM to 9 PM, free cabanas, sun loungers
Front of property
Junior Suite, 2 Queen Beds | View from room
Free daily buffet breakfast
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Ave 5 and 7, Calle 40, Sabana Norte, San José, San Jose, 0
  • Place, Sabana Park
    ‪5 min walk‬
  • Place, Museum of Costa Rican Art
    ‪6 min walk‬
  • Place, National Stadium of Costa Rica
    ‪16 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | View from room

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 549 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Deluxe Twin Room, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

San José

Located in Merced within a short walk of Sabana Park, Auténtico Hotel is within a mile (2 km) of other popular sights such as National Stadium of Costa Rica. This 3-star hotel has 81 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Sabana Park - 5 min walk - 0.3 miles
  • Museum of Costa Rican Art - 6 min walk - 0.4 miles
  • National Stadium of Costa Rica - 16 min walk - 0.9 miles
  • Central Park - 5 min drive - 1.8 miles
  • Mercado Central - 7 min drive - 2.0 miles

Getting around

  • San Jose Contraloria Station - 15 min walk
  • Juan Santamaria Intl. Airport (SJO) - 21 min drive

Restaurants

  • ‪Rosti - ‬8 min walk
  • ‪Subway Paseo Colon - ‬5 min walk
  • ‪KFC - ‬8 min walk
  • ‪London Room - ‬5 min walk
  • ‪Restaurante Machu Picchu - ‬7 min walk

About this property

Auténtico Hotel

At Auténtico Hotel, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. There's free parking, and an airport shuttle (available 24 hours) for CRC 17700 per person one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a conference center, free newspapers, and a terrace.
32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, ceiling fans, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mastico

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CRC 17700 per person (one-way)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Auténtico Hotel
Auténtico Hotel San Jose
Auténtico San Jose
Autentico Hotel Costa Rica/San Jose
Auténtico Hotel Hotel
Auténtico Hotel San José
Auténtico Hotel Hotel San José

Frequently asked questions

What is there to do near Auténtico Hotel?

This hotel is situated in Merced within a short 7-minute walk of Sabana Park and also 15 minutes on foot from National Stadium of Costa Rica. You'll also find Multiplaza Mall Escazu and Museum of Costa Rican Art within a short drive.

How much does it cost to stay at Auténtico Hotel?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at Auténtico Hotel on Jun 26, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Auténtico Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Auténtico Hotel feature a casino?

No, Auténtico Hotel doesn't have a casino.

Is there an indoor pool at Auténtico Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9 PM.

Is Auténtico Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Auténtico Hotel?

No, there isn't a spa tub at this hotel.

Does Auténtico Hotel have a restaurant that serves breakfast?

Yes, Auténtico Hotel serves free buffet breakfast at Mastico each morning.

Does Auténtico Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Auténtico Hotel.

Are there connecting rooms at Auténtico Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Auténtico Hotel?

The closest major airport to Auténtico Hotel is San José (SYQ-Tobías Bolaños Intl.), which is 4.3 mi away (11 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is located 9.7 mi away (21-minute drive).

Can I book a room with a balcony at Auténtico Hotel?

No, you won't find guestrooms with balconies at Auténtico Hotel.

Does Auténtico Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Auténtico Hotel.

Auténtico Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 323 out of 678 reviews
Rating 8 - Good. 230 out of 678 reviews
Rating 6 - Okay. 86 out of 678 reviews
Rating 4 - Poor. 22 out of 678 reviews
Rating 2 - Terrible. 17 out of 678 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shenika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Mar 2026
Verified

8/10 Good

Frank

Liked: Cleanliness
Staff was helpful and nice, rooms small but clean and comfortable, breakfast was good and location was central for getting around San Jose
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Aug 2025
Verified

8/10 Good

Gillan

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Satisfactory hotel in a convenient location. Pretty pool area with restaurant next door including poolside tables. Food was very good and varied. I asked for a room with a pool view and I got it. However it was not totally vlean- there were dust balls and hair in the corners. The tiles were cracked too in both bathroom and bedroom
Stayed 1 night in Mar 2026
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room/suite for its beds and bathroom but some seats would have been a nice addition as would a small refrigerator. The bar staff could have been a little friendlier. The restaurant was mostly open air. We froze at breakfast. We wore coats one night for dinner. But the food was good.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Casimir

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC didn’t work. Coffee maker didn’t work. Breakfast was mediocre
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice, simple, clean hotel. Staff were friendly and helpful. The restaurant was great with lots of choices.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Enjoyed our stay

This is a great local hotel. Very clean, nicely decorated, and the staff are helpful and courteous. The restaurant is beautiful and the food was delicious. We liked this hotel much more than the American chain hotels we have stayed at in San Jose.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and the restaurant has a very diverse menu. , quiet and the restaurant is very nice and has an very diverse menu.
Stayed 1 night in May 2025
Verified

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable hotel w excellent service

Very nice, clean and spacious room and excellent service from the Capitan of the restaurant.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location closer to the airport. Great food for buffet breakfast and for dinner.
Stayed 8 nights in May 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, reasonably priced. Very nice bar, restaurant and pool area. Very friendly staff.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
All is well
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I traveled to San José for three nights on business. I looked for a good hotel near where I would be holding my meetings. Among the options, I found this hotel, which seemed fine. When I stayed there, I found a hotel with remodeled rooms, simple but new, as were the mattresses, towels, etc. The service was very friendly, and the breakfast was delicious.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Philip

Liked: Cleanliness, staff & service, room comfort
Rooms are a bit outdated but overall very good
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Richard T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay if you get in late to the airpo

Great quiet hotel close to Sabana
Stayed 1 night in Sep 2023
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location near to downtown
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are helpful and nice. The pool area is great and the rooms are nice. This hotel is convenient to the airport and walkable to downtown San Jose.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel. Rooms and beds are comfortable Street noise.
Stayed 1 night in Nov 2022
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location. Friendly staff.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in two different rooms. One was massive and the junior suite was a bit tight. The condition of the room were good.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

JORGE

Ok
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and restaurant staff delivered excellent customer services. Room was nicely appointed, facing the pool, so quiet and safe.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
It was nice
Stayed 2 nights in Mar 2024

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