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Delta Hotels by Marriott San Jose Aurola

3.5 star property
Family-friendly hotel with 3 restaurants and a casino

Choose dates to view prices

Photo gallery for Delta Hotels by Marriott San Jose Aurola

Banquet hall
View from property
Indoor pool
Lobby
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Air conditioning

Explore the area

View in a map
5th Street, El Carmen, San José, San José, 10101
  • Place, Morazan Park
    ‪1 min walk‬
  • Place, National Theater
    ‪5 min walk‬
  • Place, Central Park
    ‪6 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Double Beds, City View

7.6 out of 10
Good
(7 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, City View

1 bedroom, premium bedding, down comforters, minibar

Executive Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, minibar

Executive Room, 1 King Bed, City View

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | 1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

1 bedroom, premium bedding, down comforters, minibar

Executive Suite, 1 King Bed with Sofa bed, City View

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(9 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, City View

Junior Suite, 2 Double Beds, City View | 1 bedroom, premium bedding, down comforters, minibar

Junior Suite, 2 Double Beds, City View

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San José

Located in Carmen, Delta Hotels by Marriott San Jose Aurola is adjacent to Morazan Park and within a 5-minute walk of Parque Espana. This 195-room hotel welcomes guests with 3 restaurants and conveniences like a casino and an indoor pool.

What's nearby

  • Morazan Park - 1 min walk - 0.1 miles
  • Plaza de la Cultura - 3 min walk - 0.2 miles
  • National Theater - 5 min walk - 0.3 miles
  • National Museum of Costa Rica - 6 min walk - 0.4 miles
  • Central Park - 6 min walk - 0.4 miles

Getting around

  • San Jose Atlantic Station - 11 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 21 min drive

Restaurants

  • ‪Restaurante El Mirador - ‬1 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪Restaurante La Criollita - ‬3 min walk
  • ‪ChuBBs Bar - ‬2 min walk
  • ‪Del Mar - ‬3 min walk

About this property

Delta Hotels by Marriott San Jose Aurola

Family-friendly hotel with 3 restaurants and a casino
Delta Hotels by Marriott San Jose Aurola features a casino, an indoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for CRC 30000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a 24-hour business center.
Guests can expect LED TVs with digital channels, along with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, coffee makers, and free local calls are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CRC 6,500 to 8,200 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mirador " Formal Rest"
  • La Palma Bar
  • Tropicana Restaurant

Things to do

  • 3 gaming tables
  • 30 slot machines
  • Casino (3,767 square feet of space)
  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (32,292 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CRC 6500 to 8200 per person
  • Airport shuttle fee: CRC 30000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: CRC 30000 (one-way), (from 1 to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Jose-Aurola
Holiday Inn Jose-Aurola Hotel
Holiday Inn Jose-Aurola Hotel San
Holiday Inn San Jose-Aurola
San Jose-Aurola Holiday Inn
Holiday Inn San Jose Aurola Hotel San Jose
Holiday Inn San Jose Downtown Aurola Costa Rica
Holiday Inn San Jose-Aurola Hotel San Jose
Holiday Inn San Jose-Aurola Hotel
Holiday Inn San Jose-Aurola San Jose

Frequently asked questions

Is a free cancellation option available at Delta Hotels by Marriott San Jose Aurola?

Delta Hotels by Marriott San Jose Aurola offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Delta Hotels by Marriott San Jose Aurola?

As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at Delta Hotels by Marriott San Jose Aurola on Dec 18, 2025 start from $118.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Delta Hotels by Marriott San Jose Aurola?

This hotel is situated in Carmen, just steps from Morazan Park and Parque Espana, and within a short walk of Plaza de la Cultura. You'll also find Sabana Park and National Stadium of Costa Rica within a short drive.

Will I be able to park at Delta Hotels by Marriott San Jose Aurola?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Delta Hotels by Marriott San Jose Aurola feature a casino?

Yes, Delta Hotels by Marriott San Jose Aurola has a casino that's 3767 square feet and includes 3 gaming tables and 30 slot machines.

Will I find an indoor pool at Delta Hotels by Marriott San Jose Aurola?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Delta Hotels by Marriott San Jose Aurola?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 3 restaurants.

Does Delta Hotels by Marriott San Jose Aurola have a hot tub?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Delta Hotels by Marriott San Jose Aurola have a restaurant that serves breakfast?

Yes, Delta Hotels by Marriott San Jose Aurola has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Delta Hotels by Marriott San Jose Aurola allow pets to stay for free?

No, pets aren't allowed at Delta Hotels by Marriott San Jose Aurola though service animals are welcome.

Does Delta Hotels by Marriott San Jose Aurola have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Delta Hotels by Marriott San Jose Aurola?

The closest major airport to Delta Hotels by Marriott San Jose Aurola is San José (SYQ-Tobías Bolaños Intl.), which is 7.5 mi away (21 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is located 12.7 mi away (28-minute drive).

Are there rooms with balconies that I can book at Delta Hotels by Marriott San Jose Aurola?

No, there aren't any guestrooms with balconies at Delta Hotels by Marriott San Jose Aurola.

Does Delta Hotels by Marriott San Jose Aurola offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Delta Hotels by Marriott San Jose Aurola.

Delta Hotels by Marriott San Jose Aurola Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 77 out of 172 reviews
Rating 8 - Good. 43 out of 172 reviews
Rating 6 - Okay. 17 out of 172 reviews
Rating 4 - Poor. 13 out of 172 reviews
Rating 2 - Terrible. 22 out of 172 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

armaina

Stayed 1 night in Oct 2025

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was grwat since the moment we got there. The staff was very friendly. Our room was great.
Stayed 1 night in Jul 2025

4/10 Poor

Giovanna

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Luis Marrero

Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel was amazing coming from the US he was very knowledgeable and gave us places to go etc. thank you !!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff the best. Very helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true place to stay in the heart of San Jose Awesome hotel best breskfast buffet i will repeat many visits
Stayed 3 nights in May 2025

2/10 Terrible

Emma

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Nigel

Stayed 2 nights in Apr 2025

4/10 Poor

Maxime

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great service - rooms need humidity control

I stayed 2 nights at the Delta Aurola with my family. The staff and their client service approach were remarkable. The Delta Aurola loses points in terms of cleanliness and comfort. As soon as we stepped out of the elevator, there was a strong smell of damp and humidity. The rooms and halls have carpets, which do not help. We had to ask for a room change, and still, we felt like we were covered in humid sheets despite the AC and temperature control. Also, the place needs renovations as the installations were outdated, and some were mouldy. The buffet was good. Again, the service was friendly, very helpful and always with a smile.
Stayed 2 nights in Apr 2025

6/10 Okay

Keira

Traveled with partner
Disliked: Amenities, property conditions & facilities
The location was ideal for getting around San José. Shopping and Cultural aspects were all within walking distance. The area felt safe, and you could easily traverse at night. The hotel dining left a lot to be desired, and more menu options or daily adjustments to the menu would be an asset.
Stayed 2 nights in Apr 2025

8/10 Good

Evelma, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
This city hotel is undergoing renovations to update but they have worked to make sure it’s not unpleasant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Johnathon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very sweet and nice. And i will be back to visit soon
Stayed 4 nights in Apr 2025

4/10 Poor

Julia

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Don't stay here

They are doing renovations in the whole building. We walked into our room and it smelled musty and everything was damp. We sat on the bed and felt like the sheets were wet. The room was extremely humid and the AC didn't work. We tried to call to the front desk and the phone didn't work. The food and drinks at the bar were not great. We waited an hour for pizza and boneless wings. We stayed at two other much less expensive places on our trip that was much better in all ways. We expected at least that from a Marriot.
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel in the middle of everything in San Jose. The rooms were clean, although the one we stayed in did have a musty smell. The breakfast was great. The staff was top notch. Parking was easy. The area around the hotel was good. This is the middle of a huge city, so there are always big city issues. We would stay at this hotel again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chirag, Jersey City

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Lewis J

Stayed 4 nights in Feb 2025

8/10 Good

guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV system is by far one of the worst I have experienced. Menu is a little short on offerings Everything else is fine
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveler

I am sure it’s a great hotel to use as a base - not one to spend time in
Stayed 3 nights in Mar 2025

10/10 Excellent

Sridevi

Stayed 1 night in Feb 2025

8/10 Good

ENOC FRANCISCO

Liked: Cleanliness, staff & service
Not bad , I get the impression like the property has passed on to new owners and hotel will be better eventually. Staff, all the staff is Amazing (kind, very friendly and helpful). Conditions could be better.
Stayed 10 nights in Feb 2025

10/10 Excellent

constance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful room on the 16 th floor with a gorgeous view all over san jose. Beds were super comfortable. Staff were friendly and helpful. It is right across the street from a pretty little park and very easy walking distance to the major museums we visited. We also walked to the interesting central market, where we bought ourselves flowers for our room . The sidewalks are very uneven in san jose and we never tried walking at night , but had dinner at the hotel. The breakfast that came with the room was a really fabulous buffet that had everything one could want, hot and cold. Dinners at the hotel were generously sized so by the second night we knew how to order better. We didn’t try the pool but it looked inviting if a bit cool. I definitely would stay at this hotel again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2025

6/10 Okay

Austen

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

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