Crowne Plaza San Jose Corobici

The hotel feels very outdated and old. The cleaning was not what I expected, although everyone was very friendly. They mentioned they had shuttle service, however, they didn't. Each time I needed it they had to call someone with a car (not sure who they were) and they could pick me up. I didn't like this.

Most of the staff at the hotel were pleasant and helpful. They did not seem or appear to be "happy" though--kind of a morale or motivation issue. Not in the Disney version of "happy", but they seemed matter of course. The facility was interesting. At least half of the units face the north where there is no direct sunlight--only the shadow of the building all day. Coming from a cold climate to CR and not be able to control the room temperature is no good, particularly warmth. The windows had air infiltration which made the rooms drafty/chilly. I was coughing when in the building. Allegedly, renovations start next year. Excellent! In the renovations, they should deal with the room temperature control issue. Even the caulking added to the windows did not prevent air infiltration. Also, lighting throughout this building (and all the other Crown Plazas that I have spent time in over the last two years) needs to be seriously modernized to today's standards. Bathroom lighting is always too dark or off. I can only imagine how challenging it is for vision impaired guests. The same goes for the atrium. The atrium is an interesting use of a lot of space, but needs to be acoustically checked. Conversations, music, footsteps, carts, etc. could all be heard floors above the lobby level. Next, staff should know the history of the property and surroundings. SJO was first where Sabana Park is. The control tower seems a part of the CR. Staff should know this interesting fact.

Hotel itself was great. Was not there long enough to experience everything, only 1 night. The only 2 issues I had were the carpet was badly stained, and the free little bottle of lotion was almost empty, meaning the just let multiple people reuse the same bottle? Either being cheap or they need to pay better attention to detail. Other than that the bed and linens were great and clean. Bathroom was clean and shower pressure and hot water were great. I would stay there again.

nice room, clean, confortable. the location is great and is very close from the airport, the staff was very kind. the experience was nice

Located in short drive to airport and other fun places in San Jose city center; The complimentary breakfast everyday is surprisingly very good, but the best part is that this hotel has a real full gym with 2 swimming pools, and a casino as well. The gym is complete with everything a gym addict needs (unlike most gym hotels which just have treadmills and bikes), this gym even has TRX, and all the free weight, dumbbells, etc. Definitely will stay here every time I am in San Jose. Charges $50 for additional "overnight guests."

We were staying one evening in San Jose before moving on to Tortuguero, and this hotel was perfect for our needs. It was bright, friendly, clean,close enough to the airport without being on top of it, and very cost effective. We really enjoyed our one evening in San Jose, and certainly, we would be very happy to return in the future.

nice place, the staff was great and they gave us alot of information.the rooms were very clean.

I enjoyed this hotel , was worth the money , I would get the breakfast included with room(when you check in ) , is much cheaper that way . Has good places to eat the Toucan and Japanese place were very good , close to Brazil steakhouse and other places . Easy to get to everywhere , main highway close by , but do have to take a taxi . Everyone friendly and helpful from front desk to tour desk , maids , and room service . San Jose is not very cheap to stay in and go places , but I did enjoy it and more so the tours I took outside of San Jose . The hotel is open in the center ,so it is a little noisy at night to try and sleep , for quiet I would bring ear plugs . They are attached to a full gym with the aerobic classes , machines, and free weights , so if you do not get workout it is your fault !

Staff was nice , food was good ,not much to do in neighborhood around hotel , was pretty easy to get on highway to go places ,but was alot of road noise and traffic . The design of open center of hotel all the way up made it a little noisy when trying to relax or sleep in your room . A really nice gym next door that you could use ,access by a door from hotel ,lots of weights ,classes , and aerobic equipment ,just as nice as any gym in the USA . Food and minibar was pretty high just like a USA hotel ,and as high as the other 5 star hotel I stayed in while I was there for a meeting . Would buy some stuff at a supermarket , and then have them come up and take the minibar stuff out and put your own waters , snacks and beers in the fridge ,save at least half ,unless you like to buy $5 beers ,and $3 waters ! The excursion my girlfriend and I went on to Manuel Antonio beach was worth it ,saw lots of MONKEYS !

We stayed for 6 nights at the hotel and overall it was clean which is the most important factor.

breakfast, internet, airport pickup are extra. staff very friendly and helpful and all speak english well. 5-10 min. outside of downtown san jose

Everyone, the bell hop, front desk folks, restaurant personnel, concierge, was very anxious to help. Every morning the maitre d' had my new favorite tea (pineapple - delicious) ready at my favorite table, preceding a beautiful breakfast buffet too abundant and scrumptious to describe. The amiable concierge helped me prepare a week's work of tours making every day an adventure. The front desk exchanged money, hailed taxi's, and answered all my dumb tourist questions. If I ever returned to Costa Rica, I would certainly stay here.

Friendly Staff, Very attentive to your needs.

The first night stay was fine. We booked another night two weeks after and that was not very pleasant. We had to catch an early flight the following morning and went to bed early. There was a party directly under our room that lasted untill 3;00 A.M The boom of the band was loud and disturbing. We were not able to sleep at all.

There is always something wrong with the hotel. Last time,someone next to my room was smoking and the smell was just terrible. This time, they run out of hot water for two days.