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Urban Green Hotel & Suites

4.0 star property
Hotel with free breakfast, near Sabana Park
VIP Access

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Photo gallery for Urban Green Hotel & Suites

Front of property
Property entrance
Free daily full breakfast
Reception
Free daily full breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

View in a map
Avenida Primera, Calles 1 y 3, San José, San José, 10101
  • Place, National Theater
    ‪3 min walk‬
  • Place, Central Park
    ‪3 min walk‬
  • Place, Sabana Park
    ‪3 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window | 1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(34 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | 1 bedroom, minibar, in-room safe, laptop workspace

Superior Double Room, Ensuite

9.2 out of 10
Wonderful
(15 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Junior Suite, Ensuite

Junior Suite, Ensuite | 1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ensuite

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Ensuite

Deluxe Suite, Ensuite | Living room | 42-inch flat-screen TV with cable channels, TV

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(5 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Family Room, Ensuite

1 bedroom, minibar, in-room safe, laptop workspace

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite, Ensuite

Presidential Suite, Ensuite | 1 bedroom, minibar, in-room safe, laptop workspace

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

San José

Located in Carmen, Urban Green Hotel & Suites is next to Plaza de la Cultura and Pre-Colombian Gold Museum. This 100-room, 4-star hotel has conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • National Theater - 3 min walk - 0.2 miles
  • Central Park - 3 min walk - 0.2 miles
  • Mercado Central - 7 min walk - 0.4 miles
  • National Museum of Costa Rica - 8 min walk - 0.5 miles
  • Sabana Park - 3 min drive - 1.6 miles

Getting around

  • San Jose Procuradiria Museum Station - 12 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 21 min drive

Restaurants

  • ‪Cultura5 - ‬2 min walk
  • ‪Café La Mancha - ‬1 min walk
  • ‪KFC - ‬2 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪Pizza Hut - ‬2 min walk

About this property

Urban Green Hotel & Suites

Hotel with free breakfast, near Sabana Park
Urban Green Hotel & Suites offers a gym, a steam room, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a banquet hall, a vending machine, and a communal living room.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include minibars, hair dryers, and safes.
Recreational amenities at the hotel include a steam room and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Steam room

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Frequently asked questions

Is free cancellation available at Urban Green Hotel & Suites?

Urban Green Hotel & Suites provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Urban Green Hotel & Suites?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Urban Green Hotel & Suites on Nov 23, 2025 start from $84.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Urban Green Hotel & Suites?

This hotel is situated in Carmen, just steps from Plaza de la Cultura and Morazan Park, and within a short walk of National Theater. You'll also find Sabana Park and National Stadium of Costa Rica within a short drive.

Is there parking available at Urban Green Hotel & Suites?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Urban Green Hotel & Suites?

Spa services at the hotel include hot stone massages, deep-tissue massages, and couples treatments.

Does Urban Green Hotel & Suites have a casino?

No, Urban Green Hotel & Suites doesn't have a casino.

Is there an indoor pool at Urban Green Hotel & Suites?

No, there is no indoor pool at this hotel.

Is Urban Green Hotel & Suites a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like in-room massages and a minibar as well as couples treatment rooms.

Are there hot tubs at Urban Green Hotel & Suites?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Urban Green Hotel & Suites have a restaurant that serves breakfast?

Urban Green Hotel & Suites offers free full breakfasts each morning though there is no restaurant.

Does Urban Green Hotel & Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Urban Green Hotel & Suites.

Does Urban Green Hotel & Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Urban Green Hotel & Suites?

The closest major airport to Urban Green Hotel & Suites is San José (SYQ-Tobías Bolaños Intl.), which is 5.2 mi away (21 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is located 11.1 mi away (28-minute drive).

Are there rooms with balconies at Urban Green Hotel & Suites?

Yes, some guestrooms at Urban Green Hotel & Suites offer a deck.

Urban Green Hotel & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 234 out of 459 reviews
Rating 8 - Good. 120 out of 459 reviews
Rating 6 - Okay. 56 out of 459 reviews
Rating 4 - Poor. 22 out of 459 reviews
Rating 2 - Terrible. 27 out of 459 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Alex

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property had a moldy smell. AC was loud. Felt unclean the entire time I was there
Stayed 1 night in Jul 2025

10/10 Excellent

Scott, Princeton

Stayed 2 nights in Jul 2025

10/10 Excellent

Leticia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrico
Stayed 1 night in Jul 2025

10/10 Excellent

Fabian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bonito
Stayed 1 night in Jul 2025

10/10 Excellent

RANDALL, Lake Mary

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Convenient location. One minute walk to Plaza Culture. Comfortable room. Friendly staff, wish I had gotten the males name to give him a kudos to his boss. Bilingual staff. Good breakfast with friendliest staff. Gym only had small amount of equipment but used Smart Fit nearby for $13 USD each day pass. Beautiful common areas that look very nice. Comfy bed and cold air conditioning.
Stayed 6 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Radames

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in excellent condition. The service and breakfast were good.
Stayed 5 nights in Jun 2025

8/10 Good

Jay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good. Large rooms, clean and great bathroom. Staff were very good and helpful too, advising us where to go visit and eat. I was very happy with the hotel and location is perfect.
Stayed 1 night in Jun 2025

4/10 Poor

MEIR, FLUSHING

Business traveler
Disliked: Cleanliness, amenities
A. Elevator scary shaking B very very poor breakfast C corridor carpet stinking. D. Don’t go outside of hotel after 9 pm scary E. Pillows smell and hard
Stayed 1 night in Jun 2025

2/10 Terrible

tim

Business traveler
Disliked: Staff & service, property conditions & facilities
Awful experience. Room had no windows. Breakfast lamentable. Never agson
Stayed 1 night in Jun 2025

10/10 Excellent

Mathew

Traveled with partner
Nice spacious room for the price with good staff service and great food as well.
Stayed 1 night in May 2025

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable
Stayed 4 nights in May 2025

10/10 Excellent

Fabian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito el hotel, súper amplia habitación y muy buena atención
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very interesting architecture, the ceiling height is not very high, if you are 2.5 metres tall you may have problems. Other than this, everything is awesome.
Stayed 1 night in May 2025

6/10 Okay

George

Stayed 2 nights in May 2025

10/10 Excellent

Mhd louay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect, the stuff are so supportive, the parking in that area is amazing
Stayed 1 night in May 2025

10/10 Excellent

Angy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Short walk to lots of places to eat and shop. It's next to a casino.
Stayed 1 night in May 2025

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet & clean
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All was great, very confident and comfortable

Stayed 1 night in May 2025

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff , nice pool , beautiful garden and very agreable bar
Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Help in San Jose!!

Your staff was Super-helpful during my 4 nights there….. Kendall, Rebecca, Genesis, Alejandro & David all helped me with logistics and reservations and general information. They were attentive, accurate, helpful & polite. Plus, they helped me with my fairly lame Español….
Stayed 5 nights in Apr 2025

6/10 Okay

James

Traveled with group
Liked: Cleanliness
While the room was large, it was otherwise unremarkable. The lighting was too dim everywhere, but especially when trying to shave. The layout is odd, with intermediate floors between elevator stops, and the ceiling is only 6 and a half feet. Breakfast started too late for a tourist hotel - it should begin at 6:00, certainly no later than 6:30.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul K

Stayed 4 nights in Apr 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

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