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HI San Francisco Downtown Hostel

2.0 star property

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Photo gallery for HI San Francisco Downtown Hostel

Lobby sitting area
Lounge
Lounge
Private Queen Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
312 Mason Street, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Warfield Theatre
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Private Queen Room Ensuite

Private Queen Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board

Private Queen Room Ensuite

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Private Economy Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Private Economy Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Private Twin Room Ensuite

Private Twin Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board

Private Twin Room Ensuite

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bed in All-Gender 6-Bed Dorm Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in All-Gender 6-Bed Dorm Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Women's 4-bed Dormitory Ensuite

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Women's 4-bed Dormitory

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Men's 4-bed Dormitory Ensuite

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Men's 4-bed Dormitory

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

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  • Free WiFi
  • Bar
  • Housekeeping
  • 24/7 front desk
7.0 out of 10, Good, 541 reviews
$85 nightly
The price is $100
Apr 13 - Apr 14
Total with taxes and fees
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About the neighborhood

San Francisco

Located in Union Square, HI San Francisco Downtown Hostel is within a 5-minute walk of Union Square and within 15 minutes of other popular attractions like Moscone Convention Center. This 99-room hostel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and a library.
View more Hostels in San FranciscoOpens in a new window

What's nearby

  • SHN Curran Theatre - 2 min walk - 0.1 miles
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.2 miles
  • Union Square - 3 min walk - 0.2 miles
  • Warfield Theatre - 6 min walk - 0.4 miles
  • Moscone Convention Center - 11 min walk - 0.6 miles

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Herb N'Kitchen - ‬2 min walk
  • ‪Cityscape Bar & Restaurant | Hilton San Francisco Union Square - ‬2 min walk
  • ‪Hinodeya - ‬1 min walk
  • ‪Pinecrest Diner - ‬1 min walk

About this property

HI San Francisco Downtown Hostel

HI San Francisco Downtown Hostel features free WiFi in public areas, coffee in a common area, and microwave in a common area. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, access to locker space, and luggage storage. Additional amenities include a refrigerator in a common area, a library, and laundry facilities.
Guests can expect to find free WiFi. Other standard amenities include portable fans, hair dryers, and desks. Housekeeping is available on request.

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  • Free WiFi
  • 24/7 front desk
8.6 out of 10, Excellent, 1,437 reviews
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The price is $90
Apr 12 - Apr 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Foosball table
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 35 per night(82 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

Frequently asked questions

Are free cancellation options available at HI San Francisco Downtown Hostel?

HI San Francisco Downtown Hostel offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at HI San Francisco Downtown Hostel?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at HI San Francisco Downtown Hostel on Apr 21, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to HI San Francisco Downtown Hostel?

This hostel is situated in Union Square within a 10-minute walk of Union Square and Palace Hotel. You'll also find Oracle Park and San Francisco Bay within a short drive.

Will I be able to park at HI San Francisco Downtown Hostel?

No, there isn't parking available at the hostel.

Does HI San Francisco Downtown Hostel include a casino?

No, HI San Francisco Downtown Hostel doesn't have a casino.

Will I find an indoor pool at HI San Francisco Downtown Hostel?

No, there is no indoor pool at this hostel.

What will couples enjoy most about a stay at HI San Francisco Downtown Hostel?

Amenities at this hostel that appeal to couples include a 24-hour front desk and a library.

Are there hot tubs at HI San Francisco Downtown Hostel?

No, there isn't a spa tub at this hostel.

Does HI San Francisco Downtown Hostel have a restaurant with a breakfast menu?

No, HI San Francisco Downtown Hostel doesn't have a restaurant that serves breakfast.

Will HI San Francisco Downtown Hostel allow pets to stay for free?

No, pets aren't allowed at HI San Francisco Downtown Hostel though service animals are welcome.

Are there connecting rooms at HI San Francisco Downtown Hostel?

No, there aren't connecting guestrooms at this hostel.

Where is the closest airport to HI San Francisco Downtown Hostel?

The closest major airport to HI San Francisco Downtown Hostel is San Francisco Intl. Airport (SFO), which is 14.3 mi away (28 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.5 mi away (37-minute drive).

Can I book a room with a balcony at HI San Francisco Downtown Hostel?

No, there aren't any rooms at HI San Francisco Downtown Hostel that offer a balcony.

HI San Francisco Downtown Hostel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 272 out of 404 reviews
Rating 8 - Good. 89 out of 404 reviews
Rating 6 - Okay. 23 out of 404 reviews
Rating 4 - Poor. 7 out of 404 reviews
Rating 2 - Terrible. 13 out of 404 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Maria

Stayed 1 night in Jan 2026

8/10 Good

Darwin Glenn

Stayed 3 nights in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean yes very staff was polite and the guests were amazing always end up meeting some amazing person when I stay at a hostil very affordable
Stayed 3 nights in Dec 2025

10/10 Excellent

mark ryan

Clean room, friendly staff
Stayed 2 nights in Nov 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. This is a hostel so i didn't expect the mattress to be great.... and it wasn't, but it was okay. I appreciated the warm shower w/good water pressure. When i asked reception about a place to dine she gave excellent advice and with a friendly attitude. And, when I needed to check-out a day early due to change in plans it was no problem. I was refunded for the day.
Stayed 6 nights in Nov 2025

10/10 Excellent

Xinyi

Stayed 1 night in Nov 2025

8/10 Good

chengan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good enough for the paying
Stayed 2 nights in Nov 2025

10/10 Excellent

Xinyi

Stayed 1 night in Nov 2025

6/10 Okay

Savannah

Liked: Cleanliness, staff & service
Disliked: Room comfort
Pros:close to the bart and lots of food. Kind staff. Quick check in. Cons: Hot. Noisy dorm mate. No mirror in bathrooms.
Stayed 2 nights in Nov 2025

10/10 Excellent

Barry

Stayed 3 nights in Oct 2025

10/10 Excellent

Elle

Business traveler
Liked: Cleanliness, staff & service
Great! No complaints.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, room comfort
Air conditioning not working well
Stayed 4 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a blast staying here! Super easy to walk to from Powell Station, full kitchen to cook and store food, and everyone was super nice. Definitely will be back again!
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher, Berkeley

Stayed 1 night in Oct 2025

8/10 Good

Paulina

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
the staff is not friendly with everybody:(
Stayed 5 nights in Oct 2025

10/10 Excellent

Fendika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room..
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher, San Diego

Stayed 1 night in Oct 2025

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay in a hostel and I was very impressed. The room was clean and neat, it was quiet, and the staff was very friendly and helpful. I’d definitely stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Yasaun

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Adequate

I would stay here again for a QUICK TRIP. Pros - Close to a lot of things and very accessible (it is actually in downtown) - Rooms were clean and guests were respectful and quiet - No real issues with the stay Cons There were two things that turned me off the most: 1) Front desk- I observed and interacted with about 6 staff and what I found with all of them (except one younger white girl) is that they were all very nonchalant. They weren't rude or unprofessional but they also weren't friendly, welcoming, or engaging either. I saw them eating, being directly on their phone, and having personal conversations with coworkers right at the front desk. Since when can you eat and have a phone to your face in front of guests. Keep in mind these observations are with multiple guests around. The second thing being "no unregistered guests" in the room. Now if I were in the shared room that is completely sensible but if I am paying for a private room those rules shouldn't apply.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice and helpful staff, attractive comfortable lounge area, great laundry set up.
Stayed 2 nights in Oct 2025

8/10 Good

Fandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Josiah, Rochester Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vibe, great people, really great feel to the whole hostel. Would definitely stay there again
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sui Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and help me to change my room due to someone occupied my bed
Stayed 2 nights in Oct 2025

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