HI San Francisco Downtown Hostel

2.0 star property
Hostel with a 24-hour front desk, a short walk to Union Square

Choose dates to view prices

Photo gallery for HI San Francisco Downtown Hostel

Stylish corridor leading to a cozy room with a bed and window, featuring framed artwork and convenient laundry access.
Enjoy cooking in this well-equipped kitchen with modern appliances and ample storage space.
Relax in this inviting room with a large bed, a comfortable chair, and a stylish door.
Welcome to our reception area, where friendly staff are available to assist with your stay. The area features a comfortable seating space, a reception desk, and a menu board.
Relax in this inviting living room with a sofa, leather couch, and guitar, surrounded by decorative items and natural light.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
312 Mason Street, San Francisco, CA, 94102
  • Union Square
    ‪3 min walk‬
  • Moscone Convention Center
    ‪13 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

Bed in Men's 4-bed Dormitory

7.6 out of 10
Good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

Bed in Women's 4-bed Dormitory

7.8 out of 10
Good
(6 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

Bed in Men's 4-bed Dormitory Ensuite

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

Bed in Women's 4-bed Dormitory Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

Bed in All-Gender 6-Bed Dorm Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

Private Economy Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

Private Twin Room Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

Private Queen Room Ensuite

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Francisco

Located in Union Square, HI San Francisco Downtown Hostel is within a 5-minute walk of Union Square and within 15 minutes of other popular attractions like Moscone Convention Center. This 99-room hostel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and a library.

What's nearby

  • Union Square - 3 min walk - 0.2 miles
  • Moscone Convention Center - 13 min walk - 0.7 miles
  • Oracle Park - 2 min drive - 1.4 miles
  • Lombard Street - 4 min drive - 1.6 miles
  • Pier 39 - 4 min drive - 2.0 miles

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Pinecrest Diner - ‬1 min walk
  • ‪Cityscape Bar and Restaurant - ‬2 min walk
  • ‪The Halal Guys - ‬1 min walk
  • ‪King Of Thai Noodle - ‬2 min walk
  • ‪Cafe Mason - ‬1 min walk

About this property

HI San Francisco Downtown Hostel

Hostel with a 24-hour front desk, a short walk to Union Square
HI San Francisco Downtown Hostel features free WiFi in public areas, coffee in a common area, and microwave in a common area. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and access to locker space. Additional amenities include a refrigerator in a common area, a library, and laundry facilities.
Guests can expect to find free WiFi. Other standard amenities include portable fans, hair dryers, and desks. Housekeeping is available on request.

Languages

English, French, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Foosball table
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 35 per night(82 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

Frequently asked questions

Are free cancellation options available at HI San Francisco Downtown Hostel?

HI San Francisco Downtown Hostel offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at HI San Francisco Downtown Hostel?

As of Aug 8, 2025, prices found for a 1-night stay for 2 adults at HI San Francisco Downtown Hostel on Aug 24, 2025 start from $71.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to HI San Francisco Downtown Hostel?

This hostel is situated in Union Square within a short 3-minute walk of Union Square and also 11 minutes on foot from San Francisco Museum of Modern Art. You'll also find Bill Graham Civic Auditorium and Embarcadero Center less than a mile away.

Will I be able to park at HI San Francisco Downtown Hostel?

No, there isn't parking available at the hostel.

Does HI San Francisco Downtown Hostel include a casino?

No, HI San Francisco Downtown Hostel doesn't have a casino.

Will I find an indoor pool at HI San Francisco Downtown Hostel?

No, there is no indoor pool at this hostel.

What will couples enjoy most about a stay at HI San Francisco Downtown Hostel?

Amenities at this hostel that appeal to couples include a library and a 24-hour front desk.

Are there hot tubs at HI San Francisco Downtown Hostel?

No, there isn't a spa tub at this hostel.

Does HI San Francisco Downtown Hostel have a restaurant with a breakfast menu?

No, HI San Francisco Downtown Hostel doesn't have a restaurant that serves breakfast.

Will HI San Francisco Downtown Hostel allow pets to stay for free?

No, pets aren't allowed at HI San Francisco Downtown Hostel though service animals are welcome.

Are there connecting rooms at HI San Francisco Downtown Hostel?

No, this hostel doesn't feature connecting guestrooms.

Where is the closest airport to HI San Francisco Downtown Hostel?

The closest major airport to HI San Francisco Downtown Hostel is San Francisco Intl. Airport (SFO), which is 14 mi away (19 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.1 mi away (26-minute drive).

Are there rooms with balconies that I can book at HI San Francisco Downtown Hostel?

No, there aren't any rooms with balconies at HI San Francisco Downtown Hostel.

HI San Francisco Downtown Hostel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 218 out of 326 reviews
Rating 8 - Good. 76 out of 326 reviews
Rating 6 - Okay. 16 out of 326 reviews
Rating 4 - Poor. 7 out of 326 reviews
Rating 2 - Terrible. 9 out of 326 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hood

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Jasmine

Stayed 3 nights in Feb 2025

8/10 Good

Ralph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mohammad

Stayed 2 nights in Dec 2024

10/10 Excellent

Xinyi

Stayed 2 nights in Feb 2025

10/10 Excellent

Gustavo

Stayed 1 night in Feb 2025

10/10 Excellent

Ma. del Rosario

Stayed 1 night in Feb 2025

10/10 Excellent

Jong Hyun

Stayed 1 night in Feb 2025

10/10 Excellent

Sui Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel is near the Powell St station which is convenient to go to different part of the city. It is clean and the staff are very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Naledi

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place
Stayed 2 nights in Jan 2025

2/10 Terrible

Valeria

Disliked: Amenities
I’m trying to cancel my stay as I’m still at the airport in a different city and the payment I utilized might be a scam from the company I applied for the credit from. Key One (master card). I continue to call to the bank and they just transfer me but I believe they continue to gamble for something is already lost.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Quiet, cheap, clean hostel with good staff. Just gotta fix the elevator. Good kitchen and laundry. Comfortable bed but creaky springs every time you roll over. A convenient location for transport around the city. One block from Union Square. I would stay here again. ps: Lime scooters won’t make it up the hill.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at a few hostels in the city. This feels the safest and most comfortable.
Stayed 8 nights in Jan 2025

8/10 Good

Geoffrey

Stayed 1 night in Jan 2025

8/10 Good

Thuy Trang

Stayed 1 night in Jan 2025

10/10 Excellent

RANGHAI

Stayed 2 nights in Jan 2025

10/10 Excellent

Rinky

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very unhygienic and disgusting the restroom are not clean and they smell very bad that we wouldn't even use them. I hated staying here every minute
Stayed 1 night in Dec 2024

10/10 Excellent

Sudhanshu

Liked: Cleanliness, staff & service, property conditions & facilities
Great place overall
Stayed 2 nights in Dec 2024

10/10 Excellent

FRANCESCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Hamza

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

8/10 Good

Leslie, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that room where clean and safe. Breakfast and the kitchen was a very nice experience.
Stayed 2 nights in Dec 2024