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Crystal Inn Hotel & Suites West Valley City

Property class: 3
VIP Access

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Photo gallery for Crystal Inn Hotel & Suites West Valley City

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace
Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly

Explore the area

View in a map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Place, Hale Center Theater
    ‪2 min walk‬
  • Place, Maverik Center
    ‪5 min walk‬
  • Place, Utah First Credit Union Amphitheatre
    ‪13 min drive‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬
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Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(134 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

West Valley City

Crystal Inn Hotel & Suites West Valley City places you next to Hale Center Theater and within a 10-minute walk of Maverik Center. This 122-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Hale Center Theater - 2 min walk - 0.1 miles
  • Maverik Center - 5 min walk - 0.3 miles
  • Salt Palace Convention Center - 9 min drive - 8.1 miles
  • Utah First Credit Union Amphitheatre - 13 min drive - 12.8 miles
  • University of Utah - 15 min drive - 11.7 miles

Getting around

  • Murray Central Station - 9 min drive
  • Decker Lake Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Squatters Corner Pub - ‬17 min walk
  • ‪Handel’s Homemade Ice Cream - ‬19 min walk
  • ‪Olive Garden - ‬20 min walk
  • ‪Beans & Brews - ‬5 min walk
  • ‪Cracker Barrel - ‬1 min walk

About this property

Crystal Inn Hotel & Suites West Valley City

Guests of Crystal Inn Hotel & Suites West Valley City have access to an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Refrigerators, microwaves, and free local calls are other standard amenities. Limited housekeeping is available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 1,410 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 113.82 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Crystal Inn Hotel & Suites West Valley City.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Frequently asked questions

Is a free cancellation option available at Crystal Inn Hotel & Suites West Valley City?

Crystal Inn Hotel & Suites West Valley City offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Crystal Inn Hotel & Suites West Valley City?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Crystal Inn Hotel & Suites West Valley City on Apr 11, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Crystal Inn Hotel & Suites West Valley City?

Guests enjoy the hotel's walkable location in West Valley City based on their ratings, and it's within a 10-minute walk of Maverik Center and Hale Center Theater. You'll also find Wairhouse Trampoline Park and Mid-Valley Performing Arts Center within a short drive.

Is there parking available at Crystal Inn Hotel & Suites West Valley City?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Crystal Inn Hotel & Suites West Valley City include a casino at the property?

No, Crystal Inn Hotel & Suites West Valley City doesn't have a casino.

Will I find an indoor pool at Crystal Inn Hotel & Suites West Valley City?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Crystal Inn Hotel & Suites West Valley City?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and a hot tub.

Are there hot tubs at Crystal Inn Hotel & Suites West Valley City?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Crystal Inn Hotel & Suites West Valley City have a restaurant that serves breakfast?

Crystal Inn Hotel & Suites West Valley City offers free buffet breakfast each morning though there is no restaurant.

Will Crystal Inn Hotel & Suites West Valley City allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Crystal Inn Hotel & Suites West Valley City for a fee of USD 113.82 per accommodation, per stay.

Are there connecting rooms at Crystal Inn Hotel & Suites West Valley City?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Crystal Inn Hotel & Suites West Valley City?

The closest major airport to Crystal Inn Hotel & Suites West Valley City is Salt Lake City International Airport (SLC), which is 8.5 mi away (12 minutes by car).

Are there rooms with balconies at Crystal Inn Hotel & Suites West Valley City?

No, there aren't any guestrooms at Crystal Inn Hotel & Suites West Valley City that offer a balcony.

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1386 out of 2040 reviews
Rating 8 - Good. 412 out of 2040 reviews
Rating 6 - Okay. 139 out of 2040 reviews
Rating 4 - Poor. 55 out of 2040 reviews
Rating 2 - Terrible. 48 out of 2040 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge

Stayed 1 night in Jan 2026

10/10 Excellent

Sydney

Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All amazing! I will stay there again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Dylan

Stayed 1 night in Jan 2026

10/10 Excellent

Brady, Pleasant View

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed. Nice hot shower. Good hot breakfast. Friendly staff and very clean
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and the staff was friendly had a nice visit stay at the Crystal Inn
Stayed 2 nights in Dec 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Great area. Great breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Traci, Rexburg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in staff was amazing. She thanked me for staying at her hotel. Also gave me a water bottle and snacks as a thank you.
Stayed 1 night in Jan 2026

10/10 Excellent

Rafael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel!!
Stayed 1 night in Jan 2026

10/10 Excellent

ANH DUNG

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is the Best of Everything: - Excellent price. - Spacious rooms. - All staff are so kind, ready to help. - Very clean. - Shampoo, Conditioner, Soap: high quality. - Awesome breakfast, main course changed daily, fresh, tasty. Sausage are better than Hilton. - 2 sinks in each room out of bathroom, very convenient. Special Thanks to Kathy, the associate at front desk, make us feel homy, warm. Very minor remark: the automatic heat of air-conditioner is overwarm, to have 70 we must set at 67 or 68, and slightly open the window, this happened for both room 201, 203 of our family for 4 nights, but once we learned the trick then rooms are very warm, cozy. In Brief: from now on we will always look for Crystal Inn whereever they are present. Thanks to excellent Staff and Management.
Stayed 4 nights in Dec 2025

8/10 Good

Ubaldo, VIRGINIA BEACH

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good buffet breakfast, we enjoyed it during our stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard L

Traveled with partner
Liked: Cleanliness, amenities
Nice, comfortable, clean room. Nice breakfast although I prefer 100% apple juice in the dispenser labeled as 100% apple juice - this was a flavored apple drink. Front desk attendant at check-in could be more personable.
Stayed 1 night in Jan 2026

10/10 Excellent

GIRIBABU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD and ECONOMY
Stayed 1 night in Dec 2025

8/10 Good

Christiane Levi

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Only one set of amenities for a 4 person room. Asked for more, gave us 1 other set.
Stayed 1 night in Jan 2026

10/10 Excellent

Berta

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was excellent. Staff informed us the hot tub and pool were under renovations which we did not mind at all. We asked for an additional towel since we had littles with us. Breakfast was great. We had a good selection allowing the littles to have choices e sall
Stayed 1 night in Jan 2026

10/10 Excellent

Rafael

Stayed 1 night in Dec 2025

6/10 Okay

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Mani

Stayed 1 night in Dec 2025

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 8 nights in Dec 2025

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean room, helpful and friendly staff, overall great service.
Stayed 1 night in Dec 2025

6/10 Okay

Brian, punnichy

Stayed 1 night in Dec 2025

10/10 Excellent

Bryce

Liked: Cleanliness, amenities, property conditions & facilities
Great room at a very reasonable price. Second time staying there in a month. Had a great experience. Will be back again.
Stayed 2 nights in Dec 2025

10/10 Excellent

BRIATNEY

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2025

2/10 Terrible

Pat

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was rude and unaccomidati g at 5:00 pm on Christmas Eve regarding a policy I knew nothing about. No leeway even though the room was guaranteed by my daughter. It was her Christmas gift to me and I couldn’t use it because they would not take Venmo or cash as the method of payment for incidentals. But she was very rude. Also pool was closed for renovation which was disappointing if we could have checked in. We ended up having to drive 2 hours home in a terrible storm because of this.
Stayed 1 night in Dec 2025

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