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Holiday Inn Express Rochester - University Area by IHG

2.5 star property
Hotel in Rochester with a 24-hour fitness center and an indoor pool

Choose dates to view prices

Photo gallery for Holiday Inn Express Rochester - University Area by IHG

Exterior
Indoor pool
Exterior
Free daily continental breakfast
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
717 E Henrietta Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪5 min walk‬
  • Place, Tim Hortons Iceplex
    ‪2 min drive‬
  • Place, Strong Memorial Hospital
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.2 out of 10
Very good
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm, Minifridge)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(62 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Rochester
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,001 reviews
$101 nightly
The price is $115
Mar 9 - Mar 10
Total with taxes and fees
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

About the neighborhood

Rochester

Located in Brighton within a short walk of Monroe Community College, Holiday Inn Express Rochester - University Area by IHG is within a mile (2 km) of Cinemark Movies 10. This 105-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Monroe Community College - 5 min walk - 0.3 miles
  • Cinemark Movies 10 - 18 min walk - 1.0 mile
  • Tim Hortons Iceplex - 2 min drive - 1.8 miles
  • University of Rochester - 4 min drive - 1.6 miles
  • Strong Memorial Hospital - 4 min drive - 1.6 miles

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Bill Gray's Regional Iceplex - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪DiBella's Subs - ‬14 min walk

About this property

Holiday Inn Express Rochester - University Area by IHG

Hotel in Rochester with a 24-hour fitness center and an indoor pool
At Holiday Inn Express Rochester - University Area by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and TVs with cable channels and video-game consoles. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Bar (on property)
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,001 reviews
$101 nightly
The price is $115
Mar 9 - Mar 10
Total with taxes and fees
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 452 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Renovated entire property - March 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to January 26 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-5:30 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quinta Inn Rochester South
Quinta Rochester South
La Quinta Inn & Suites Rochester South Hotel Rochester
La Quinta Inn And Suites Rochester South
Holiday Inn Express Rochester Brighton Hotel
Holiday Inn Express Rochester Brighton
Holiday Inn Express Rochester University Area Hotel
Holiday Inn Express Rochester University Area
Holiday Inn Express Rochester University Area

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Rochester - University Area by IHG?

Holiday Inn Express Rochester - University Area by IHG offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see around Holiday Inn Express Rochester - University Area by IHG?

This hotel is situated in Brighton, close to Strong, Tim Hortons Iceplex, and Highland Park. You'll also find Blue Cross Arena and Park Avenue within a short drive.

Is parking available on site at Holiday Inn Express Rochester - University Area by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Rochester - University Area by IHG have a casino at the property?

No, Holiday Inn Express Rochester - University Area by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Rochester - University Area by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM. Note though that pool facilities will be unavailable from January 12 2026 until January 26 2026 (subject to change).

What do couples enjoy most about Holiday Inn Express Rochester - University Area by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and a 24-hour fitness facility.

Does Holiday Inn Express Rochester - University Area by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Rochester - University Area by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Rochester - University Area by IHG offers free continental breakfast on weekday mornings though there is no restaurant.

Does Holiday Inn Express Rochester - University Area by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Rochester - University Area by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Rochester - University Area by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express Rochester - University Area by IHG?

The closest major airport to Holiday Inn Express Rochester - University Area by IHG is Greater Rochester Intl. Airport (ROC), which is 4.7 mi away (13 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Rochester - University Area by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Rochester - University Area by IHG.

Holiday Inn Express Rochester - University Area by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 412 out of 1006 reviews
Rating 8 - Good. 245 out of 1006 reviews
Rating 6 - Okay. 165 out of 1006 reviews
Rating 4 - Poor. 92 out of 1006 reviews
Rating 2 - Terrible. 92 out of 1006 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Danielle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had trash on the floor and a pair of socks in the corner next to the window. They made the beds how did they miss that? The alarm clock time was not updated. Neither was the microwave. When I called the front desk he said I don't know about that. He told me to leave a comment here! Didn't even offer to remove the socks.
Stayed 1 night in Nov 2025

2/10 Terrible

Steve

Traveled with family
Disliked: Cleanliness
Holiday Inn Express used to be our go to hotel, but we’re done after this trip. Neither of the beds had been changed after the last guest, they were just made back up. One of them still had lint from their pajamas on the sheets when we turned back the covers to go to bed. I called the front desk and was brought sheets to change myself. I understand that we got in at 1:30 am after a delayed flight, and no housekeeping staff was available, but I never should have had to make the call. In addition, there was hair on various parts of the toilet and pubic hair on the shower curtain as well as something smeared on the shower wall. We canceled our next night and went somewhere else. And guess what? When I got my emailed receipt, I was charged for both nights. Ridiculous!
Stayed 2 nights in Nov 2025

6/10 Okay

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room I was in, there was mould on the shower curtain and the towels were dirty. I was right beside the kitchen and my room filled up with grease smoke in the morning as they had the door to the kitchen open, so it was wafting down the hall. I was able to move rooms, which was great, but the second room still had issues. Parking felt safe, breakfast was good-- good options, but the rooms weren't all that great. There was chocolate milk or coffee on the window shade too? For the money I think there could have been better options in the area.
Stayed 2 nights in Nov 2025

4/10 Poor

Jon

Disliked: Cleanliness, staff & service
My room was dirty. Food crumbs under the desk, clump of what I hope was human hair under the chair, every horizontal surface had a very visible layer of dust, hair on shower floor because the drain was clogged and the phone didn’t work
Stayed 2 nights in Nov 2025

8/10 Good

sean

Liked: Cleanliness, staff & service, amenities
This is my second time staying at this hotel, and I feel like my room was definitely an upgrade from the last time and very friendly staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Barry

Stayed 1 night in Nov 2025

6/10 Okay

Anastasia

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
dated
Stayed 1 night in Oct 2025

10/10 Excellent

Rahul

Stayed 2 nights in Oct 2025

2/10 Terrible

Peter

I had contacted you the same day I made this reservation by mistake and asked that you refund me since I could not stay at the hotel. You checked and told me that the hotel refused to refund my payment. So I cannot comment on my stay since I didn't avail of the hotel on Oct 27-28, since the dates were wrong. I will be having surgery in Strong Memorial in the next 3 months when I plan to spend time in a Rochester hotel before and after this surgery. Unless I get a refund for the reservation above, I will seek other hotels in the area. I feel cheated. I contacted you within 24 hours that. I had made a mistake and wanted a refund. I feel that is a reasonable request and hope the hotel enjoys using the money without my being able to stay in the hotel. Peter
Stayed 1 night in Oct 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good; the pool was fine; didn't use the exercise room but it looked well kept. The room was a little crowded. There were three adults and it was a tight fit. Maybe that's routine for the Express Holiday Inns.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in this time was big, but faced the busy freeway and was very noisy. The toilet paper holder was coming off the wall and there was a white stain on the couch.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jonathan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got there late so there wasn’t a lot of options. Checked in the room and there was a chicken wing meal in the refrigerator someone left before us. There were several long hairs all over the bathroom. The tub was gross. The room smelled and there was dust everywhere. Got a text that night from the hotel and told them but they didn’t respond. Barely slept but woke up and found another hotel and decided to cancel what was going to be a 2 night stay at the Holiday Inn. Checked out and advised the front desk staff it was gross and disgusting and we couldn’t stay we were cancelling and there was no apology no nothing. Guy didn’t care. Just kinda along for the ride and a paycheck apparently. Thought about speaking to a manager but unsure what good that would do since we weren’t taking our chances with the nasty hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jimmy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great staff and easy check in
Stayed 2 nights in Sep 2025

4/10 Poor

Shreyas

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Octavian

Business traveler
Disliked: Cleanliness, staff & service
It took 25min for a person to show for a late check-in. I called the reception, knocked at the staff door and there was no answer for 25 min. Room was dirty: I found food/crap in the shower, on TV and on the wall. Batteries in the thermostat were low (visible warning) and died during the night leaving the AC unit on heat, I replaced them with the ones from the TV remote which were also low. I used batteries from my mouse. The hotel needs new management.
Stayed 2 nights in Oct 2025

4/10 Poor

Ismayra

Business traveler, Traveled with partner
The staff was short at night time and every time we needed anything there was no one
Stayed 2 nights in Oct 2025

8/10 Good

Lakea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 4 nights in Oct 2025

2/10 Terrible

Nicole

Stayed 2 nights in Oct 2025

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet enough, nice accomodations.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Room very clean. Free breakfast was great. And a couple walkable restaurants in the area.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ellen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was horrible. I was supposed to have a handicap accessible room. They did not give us one or change us to a handicap room. I have a broken kneecap and needed bars by the shower and toilet for my safety. I had to use the handicap bathroom downstairs in the lobby even in the middle of the night. Also They did not make up the room and we had to go downstairs to the front desk to get our towels, toilet paper and Kleenex. They blamed it all on Hotels.com and said we didn't book thru them. This room is usually $84 . Yet we paid $250 plus tax per night. Frankly we should be reimbursed for our stay at $581.56 and I would not recommend this hotel to anyone. This is the first time I have ever written a negative review for anything, but this was truly a nightmare for me.
Stayed 2 nights in Sep 2025

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place person who checked us in was a little short not go friendly
Stayed 1 night in Sep 2025

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities
No problems
Stayed 1 night in Sep 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Clean roos
Stayed 4 nights in Sep 2025