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Hotel Boutique Casona de Santa Clara

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel Boutique Casona de Santa Clara

A modern bedroom with a stone arch, a bed with white and grey bedding, a nightstand with a phone, and a painting above the bed.
A modern bathroom with a glass shower enclosure, wooden vanity, and built-in shelving.
An arched brick corridor with a ceiling light fixture and a door at the end.
A hotel facade with a blue exterior, multiple balconies, and a prominent entrance.
An outdoor seating area with a brick archway, a bar counter, and a tiled floor.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
212 Av 6 Ote Centro histórico de Puebla, Puebla, Pue., 72000
  • Place, Zócalo de Puebla
    ‪7 min walk‬
  • Place, Puebla Convention Center
    ‪7 min walk‬
  • Place, Puebla Cathedral
    ‪10 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

View all photos for Junior Room

A modern hotel room with a large bed, a nightstand, a wall-mounted lamp, and a painting of a mountain.

Junior Room

10.0 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

A modern bedroom with a stone arch, a bed with white and grey bedding, a nightstand with a phone, and a painting above the bed.

Luxury Room

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

A modern bedroom with a large bed, two bedside lamps, a nightstand, and a wall-mounted painting of a mountain and church.

Junior Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with a large bed, a nightstand with a phone, and a painting of a cityscape above the bed.

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puebla

Located in Puebla Historic Center, Hotel Boutique Casona de Santa Clara is within a 5-minute walk of Main Theater of Puebla and within 15 minutes of other popular attractions like Zócalo de Puebla. The 16 rooms at this 3.5-star hotel include coffee makers, Smart TVs, and TVs.

What's nearby

  • El Parian Market - 3 min walk - 0.2 miles
  • Main Theater of Puebla - 5 min walk - 0.3 miles
  • Zócalo de Puebla - 7 min walk - 0.4 miles
  • Puebla Convention Center - 7 min walk - 0.4 miles
  • Puebla Cathedral - 10 min walk - 0.6 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 40 min drive

Restaurants

  • ‪Tacos Cambry - ‬2 min walk
  • ‪El Anafre Rojo - ‬1 min walk
  • ‪Los Vampiros - ‬3 min walk
  • ‪Anrojitos Mexicanos La Vecindad - ‬2 min walk
  • ‪Taqueria Los Angeles - ‬3 min walk

About this property

Hotel Boutique Casona de Santa Clara

Guests of Hotel Boutique Casona de Santa Clara enjoy access to free WiFi in public areas, spa services, and microwave in a common area. The 24-hour front desk has staff standing by to help with securing valuables and concierge services. Additional amenities include a refrigerator in a common area and a communal living room.
Guests can expect to find 42-inch Smart TVs with cable channels. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free local calls, and safes are also available.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 100 to 195 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • SKY BAR SANTA CLARA

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Baroque architecture
  • Built in 1850
  • Communal living room
  • Renovated entire property - January 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Streaming services

Food and drink

  • Chef service
  • Coffee/tea maker
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 195 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 75867326

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Casona Santa Clara Puebla
Hotel Boutique Casona de Santa Clara Hotel
Hotel Boutique Casona de Santa Clara Puebla
Hotel Boutique Casona de Santa Clara Hotel Puebla

Frequently asked questions

Is free cancellation available at Hotel Boutique Casona de Santa Clara?

Hotel Boutique Casona de Santa Clara provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Boutique Casona de Santa Clara?

As of Sep 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Boutique Casona de Santa Clara on Sep 25, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Boutique Casona de Santa Clara?

This hotel is situated in Puebla Historic Center, just steps from Mexican Revolution Museum and Candy Street, and within a short walk of Zócalo de Puebla. You'll also find El Parian Market and Zona Histórica de los Fuertes less than a mile away.

Will I be able to park at Hotel Boutique Casona de Santa Clara?

No, there isn't parking available at the hotel.

Is there a spa at Hotel Boutique Casona de Santa Clara?

Spa services at the hotel include deep-tissue massages, hot stone massages, and reflexology.

Does Hotel Boutique Casona de Santa Clara include a casino at the property?

No, Hotel Boutique Casona de Santa Clara doesn't have a casino.

Will I find an indoor pool at Hotel Boutique Casona de Santa Clara?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Boutique Casona de Santa Clara?

There are many amenities for couples at this hotel, including a chef service and in-room massages as well as a restaurant.

Does Hotel Boutique Casona de Santa Clara have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Boutique Casona de Santa Clara feature a restaurant that includes a breakfast menu?

Yes, Hotel Boutique Casona de Santa Clara serves a cooked-to-order breakfast for a surcharge each morning at SKY BAR SANTA CLARA.

Will Hotel Boutique Casona de Santa Clara allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Boutique Casona de Santa Clara.

Does Hotel Boutique Casona de Santa Clara have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Boutique Casona de Santa Clara?

The closest major airport to Hotel Boutique Casona de Santa Clara is Puebla Intl. Airport (PBC), which is 22.4 mi away (40 minutes by car).

Can I book a room with a balcony at Hotel Boutique Casona de Santa Clara?

No, there aren't any guestrooms at Hotel Boutique Casona de Santa Clara that offer a balcony.

Hotel Boutique Casona de Santa Clara Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 66 out of 82 reviews
Rating 8 - Good. 12 out of 82 reviews
Rating 6 - Okay. 3 out of 82 reviews
Rating 4 - Poor. 0 out of 82 reviews
Rating 2 - Terrible. 1 out of 82 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Great service I enjoyed my stay!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Débora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay. Great location.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very quiet and close to sights
Stayed 5 nights in Feb 2023
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, super clean and friendly staff
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is centrally located on a busy street but the rooms are completely quiet. The staff was wonderful assisting with restaurant and tour recommendations. Guadalupe helped us book our bus pass to Mexico City. The rooms are very spacious, clean and renovated. The only thing we don’t care for are those fancy bath tubs because they’re challenging to get in and out. The water pressure was excellent as was the temperature. We had a meal there and the food was good. We would definitely stay there again. Awesome hotel and city.
Restaurant
Hallway
Front of the building
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is very clean and staff is very polite, also is a very quite hotel. I would stay here again.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing setting nicely situated five minutes south of the Zocalo area
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Amanda

Liked: Property conditions & facilities
People are nice and rooms are lovely
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and renovated, walkable and central to the zocalo (central plaza). Many restaurants and walkable activities. The room was beautiful and bed was very comfortable.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would highly recomend this hotel to others. The room was very comfortable, clean and quiet. The staff were all attentive and kind. The breakfast was good and they had vegetarian options.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

It was the best experience ever, the staff was great in all departments, was welcomed every time we left and came back too hotel. I highly recommend, you will not be disappointed
Stayed 4 nights in Jun 2022
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property, friendly and accommodating staff, good sized rooms, great location with lots of history. The area is very safe and easy access to all the historical attractions. Book with confidence, you won’t be disappointed. We’ve been traveling parts of Mexico for 6 weeks, this was our favourite stay.
Stayed 6 nights in Aug 2022
Verified review

10/10 Excellent

Norma Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
I love the suites. They are big, the bathroom is awesome. I will provide a whole size mirror in the bathroom as a suggestion but other than that everything amazing
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

nayeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and beautiful rooms. The staff is helpful and everyone is nice. The location is perfect and you're in the middle of everything. I'll be back for sure! Some areas of improvement: Replace the safes or provide clearer instructions. Use better quality toiletries. The body lotion is useless and mostly water. Replace the robes. They only fit children. Thanks for a great stay!
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent spot, customer service was great! They let us check in early due to our early arrival. CLEAN AND CONFORTABLE ROOM. The only thing I disliked was a large beeping sound emitting from smoke detector in the center of the room. It would beep every 2 minutes…..besides that, the location is great and in the center of everything. Would recommend and contemplate staying here again if they fix the loud beeping
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities
Water in sink in bathroom did not work. TV did not work. We were in the cathedral room and the room was beautiful
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst part about this hotel? No elevator. It's not a big deal since the hotel is only two levels. However, if you have heavy bags like we did, there is help. The place is very nice, and the breakfast was delicious. My husband really enjoyed their "Cafe de la olla" which is essentially brewed coffee, as we enjoy it here in the states. The part he enjoyed was that they flavored it with cinnamon sticks. The rooms are big and well maintained. The bed is super comfy and the bathroom is well equipped, and it even comes with a bathtub, a rarity in Mexico hotels. I highly recommend their hot stone massages. We enjoyed a couples massage. It was very relaxing. This hotel is only a few block from the city square and several businesses.
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Erica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Staff indifferent. No water, no hot water.

Would absolutely NOT stay here again. The room allocated to us was in the back of the building, did not have functioning windows, and a bathroom with an odd with a half glass wall. The room was muggy, smelled of moisture. The only solution offered was to run the AC which did nothing to remedy the issue. The bathroom offered zero privacy. I shared the room w my husband and you could hear everything that happened on the other side of that pane of frosted glass. We asked to be moved to another room as this was not what was reserved on Hotels. The receptionist promised to look into it and never bothered. The bathroom sink did not work, water barely sputtered out but I managed. The next morning the sink was back to normal, but after running the shower for 15+ minutes I could not get hot water to run. Went to call the front desk and the phone wasn’t working. Quick google search I called the front desk via my cellphone. Receptionist that answered told me they would look into the hot water issue. When I told them about the sputtering sink, she let me know that the hotel had run out of water but not to worry as it had been refilled that morning. Hot water was never restored and I never did get my shower. Upon check out I reiterated my issues and the girl checking us out laughed and shrugged. I honestly feel that we should be refunded. I reached out to the Hotels.com live chat and found the experience fruitless. Overall terrible.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy céntrico, con instalaciones muy limpias, solo que no hay estacionamiento, pero ellos tienen convenio con estacionamientos cercanos
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante es feo, pero la atención es excelente. La habitación está bien, pero la limpieza de la ducha debe mejorar. Había cabellos cortos, como de una rasurada.
Stayed 1 night in May 2026
Verified review

8/10 Good

Omar A

Liked: Cleanliness, staff & service, property conditions & facilities
Estacionamiento complicado pero el hotel excelente!!! El bar cerrado :(
Stayed 1 night in May 2026
Verified review

8/10 Good

Emiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar aunque muy oscuras las habitaciones.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sergio

Excelente habitación y personal!
Stayed 3 nights in Dec 2025