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Recent guest reviews

Exceptional stay

One of the nicer hotels in Puebla. Had nice views of the city.

10 Norte #1402 Puebla PUE

Hotel highlights

  • Close to Puebla Cathedral
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Puebla Historic Center within a mile (2 km) of Puebla Cathedral, Banyan Tree Puebla is within 2 miles (3 km) of other popular sights such as Zocalo Square. This 5-star hotel has 78 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour gym.


Enjoy a bite to eat at Pasquinel Bistrot, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with continental breakfast, available for a fee from 7 AM to 11 AM.


Banyan Tree Puebla's 78 individually decorated rooms provide minibars, espresso makers, and free bottled water. Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. In-room massages are available, and other amenities include safes and phones.

Property features

Banyan Tree Puebla features a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is MXN 220.00 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for MXN 1200 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and conference space.

Room options

Premier Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 1 King Bed (Puebla)

1 King Bed | Sleeps 2

Presidential Suite

1 King Bed | Sleeps 2

Premier Suite, 1 Bedroom

1 King Bed | Sleeps 4

Guest reviews for Banyan Tree Puebla

Couples (1)
Partner Couples Friends

Exceptional stay

By on Nov 4, 2021

Review comment responded on Nov 13, 2021

Estimado Salim, agradecemos su preferencia por Banyan Tree Puebla y apreciamos que se haya tomado el tiempo de calificar su visita reciente. Estamos muy contentos de que haya tenido una estancia placentera. Esperamos volver a servirle muy pronto. Cordialmente, Manuel Leal Director General

Business Business

One of the nicer hotels in Puebla. Had nice views of the city.

By on Oct 31, 2019

Review comment responded on Nov 7, 2019

Dear Guest, Thank you for your lovely words. Definitely we have a privileged view of our beautiful city. I hope to receive you once more in a near future so you can enjoy it again. Regards, Manuel Leal. Managing Director.

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