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Hotel Gala

3.0 star property
Hotel with free breakfast, steps from Zócalo de Puebla

Choose dates to view prices

Photo gallery for Hotel Gala

Handrails in hallways
32-inch LED TV with cable channels, TV
1 bedroom, premium bedding, in-room safe, desk
Restaurant
32-inch LED TV with cable channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Parking included
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Avenida 3, Pte., No 150, Historic Center, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪3 min walk‬
  • Puebla Cathedral
    ‪5 min walk‬
  • Puebla Convention Center
    ‪13 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪30 min drive‬

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Room options

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, in-room safe, desk

Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | 1 bedroom, premium bedding, in-room safe, desk

Single Room

8.2 out of 10
Very good
(23 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, in-room safe, desk

Double Room

8.6 out of 10
Excellent
(12 reviews)
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Puebla

Located in Puebla Historic Center, Hotel Gala is adjacent to Zócalo de Puebla and within a 10-minute walk of other popular attractions like Puebla Cathedral. This 31-room, 3-star hotel has conveniences like free in-room WiFi, free valet parking, and a rooftop terrace.

What's nearby

  • Zócalo de Puebla - 3 min walk - 0.2 miles
  • Puebla Cathedral - 5 min walk - 0.3 miles
  • Puebla Convention Center - 13 min walk - 0.7 miles
  • Centro Expositor - 6 min drive - 1.9 miles
  • Angelopolis Commercial Center - 6 min drive - 3.3 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 7 min drive
  • Puebla Intl. Airport (PBC) - 44 min drive

Restaurants

  • ‪Tortas Meche - ‬2 min walk
  • ‪Attico 303 - ‬2 min walk
  • ‪Comal Cocina de Antojo - ‬3 min walk
  • ‪Fonda la Mexicana - ‬2 min walk
  • ‪La Florecita - ‬1 min walk

About this property

Hotel Gala

Hotel with free breakfast, steps from Zócalo de Puebla
Guests of Hotel Gala enjoy a rooftop terrace, free WiFi in public areas, and a business center. Free valet and self parking are available, and there's also an area shuttle. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a meeting room, a terrace, and laundry facilities.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include ceiling fans, safes, and phones. Limited housekeeping is available.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-5:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

HOTEL GALA Puebla
GALA Puebla
HOTEL GALA Hotel
HOTEL GALA Puebla
HOTEL GALA Hotel Puebla

Frequently asked questions

What's there to do near Hotel Gala?

This hotel is situated in Puebla Historic Center, just steps from Zócalo de Puebla and Puebla Cathedral. You'll also find Angelopolis Commercial Center and Cuauhtemoc Stadium within a short drive.

How much does it cost to stay at Hotel Gala?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Gala on Jul 11, 2025 start from $47.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Gala?

Yes, valet parking and self parking are offered for free at the hotel.

Does Hotel Gala include a casino at the property?

No, Hotel Gala doesn't have a casino.

Will I find an indoor pool at Hotel Gala?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Gala?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and proposal/romance packages.

Does Hotel Gala have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Gala have a restaurant with a breakfast menu?

Yes, Hotel Gala serves free continental breakfast each morning from its restaurant.

Will Hotel Gala allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Gala.

Are there connecting rooms at Hotel Gala?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Gala?

The closest major airport to Hotel Gala is Puebla Intl. Airport (PBC), which is 21.2 mi away (44 minutes by car).

Can I book a room with a balcony at Hotel Gala?

No, there aren't any guestrooms with balconies at Hotel Gala.

Does Hotel Gala have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Gala.

Hotel Gala Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 242 out of 555 reviews
Rating 8 - Good. 168 out of 555 reviews
Rating 6 - Okay. 77 out of 555 reviews
Rating 4 - Poor. 38 out of 555 reviews
Rating 2 - Terrible. 30 out of 555 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ramon & Gabby

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Lorena, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from everyone (Manager, Receptionists, Concierge, cleaning service) and the hotel were very clean and pretty.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

6/10 Okay

Cristina

Traveled with partner
Disliked: Staff & service
Disappointed with Breakfast
Stayed 1 night in Jan 2025

2/10 Terrible

JING HONG

Traveled with group
Disliked: Amenities, property conditions & facilities
The sound insulation of the room is very poor. I could hear the snoring from the neighboring room, and at 4 a.m., people were laughing and talking loudly, but no one managed the situation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yecida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people.
Stayed 1 night in Nov 2024

10/10 Excellent

MARIANELA

Stayed 2 nights in Jun 2024

6/10 Okay

Isaul

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
La habitación no estaba lista a la hora del check-in. Aunque nos permitieron dejar nuestras cosas, tuvimos que esperar unos 15 minutos más y, lamentablemente, dos horas después aún no estaba disponible. La habitación carecía de aire acondicionado, solo tenía un ventilador, y aunque no era temporada de calor, se sentía bastante caliente. Los muros son muy delgados; se escuchaba todo lo que sucedía en la habitación contigua, donde había una familia con un niño muy ruidoso. Además, cada vez que usaban el WC o el lavabo, el sonido del agua era bastante molesto. La cama era dura y la distribución de los muebles poco funcional, lo que hacía el espacio incómodo. Por otro lado, nuestra habitación solo tenía una ventana hacia el interior del hotel, lo que afectaba la privacidad. El servicio de valet parking fue extremadamente lento, ya que solo tienen un encargado y el estacionamiento está alejado. Para colmo, presenciamos un incidente anterior en el que un coche había sido golpeado, y el hotel no quería asumir responsabilidad. Era un domingo a mediodía, y no me gustaría estar en la situación de esos huéspedes. En resumen, no recomendaría este hotel y no volveré a hospedarme aquí.
Stayed 1 night in Aug 2024

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service
The hotel was in very central location. It is a very old construction tough. The people who worked there are very friendly.
Stayed 2 nights in Sep 2024

6/10 Okay

Melissa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The building itself was quite nice with a nice rooftop. The bedrooms were a little outdated and could have been cleaner. The breakfast also wasn’t great-just fruit and a coffee. The area was perfect for Puebla and in a great location for walking the city. It was very reasonably priced for the off season.
Stayed 2 nights in Sep 2024

6/10 Okay

DENNIS

Traveled with family
Liked: Cleanliness, staff & service
Too noisy! Las cobijas y toallas, rotas y viejas. No tienen AC. Y el ventilador estaba malo!
Stayed 3 nights in Jul 2024

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is super nice
Stayed 1 night in Jul 2024

6/10 Okay

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, excellent staff and location but something must be done about ventilation. My room felt like a sauna.

10/10 Excellent

Viroun

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to grate catedral
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solamente me gustaria que tuvieran aire acondicionado.
Stayed 3 nights in Jun 2024

2/10 Terrible

MARIA D

Disliked: Staff & service
Stayed 5 nights in May 2024

8/10 Good

Azucena, Anaheim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were satisfied!
Stayed 2 nights in May 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel. Staff was great. Cleaning was ok. Floors felt dirty. Comforter was stained. Breakfast was ok.
Stayed 1 night in Apr 2024

6/10 Okay

Geeta, NORTH POTOMAC

Traveled with group
The staff were helpful and the property had old world charm. Good value for money. Needed to be less dusty on the floors. A fan is needed for every room. Water would be helpful on each floor. Better toiletries in the shower.
Stayed 2 nights in Mar 2024

4/10 Poor

Darlene

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel lacks breakfast since it only serves a few slices of fruit, a piece of bread and a coffee. If you work remotely, DO NOT stay here as the hotel is EXTREMELY SLOW. I had to use a lot of my data to provide a hotspot to my laptop. The only thing that is good is the location as it is a minute away from the main square.

8/10 Good

Thomas sean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They need to provide shampoo and other toiletries. Bare minimum. This was not ok. Good location. The coffee is terrible. Upgrade the coffee. Terrible coffee at the roof top restaurant. This is Mexico get some good coffee. The man at night the watchman was very nice he made sure I was safe.
Stayed 1 night in Jan 2024

10/10 Excellent

Darrel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel with a lot of old charm

The staff at Gala were great. The location is excellent and amazingly quiet when you shut the windows. Loved the roof top to relax with a cold one and the breakfast. Easy and safe to walk all over. Great restaurants nearby.
Stayed 1 night in Jan 2024

6/10 Okay

edward

Disliked: Amenities
Overall for price is a good location. Some issues, probably expected at the price..3 small dead insects under the pillows, with the bedbug craze underway made me nervous all night, no water in the room, you must be mobile, only stairs and lots..lots of them, Car took 30 minutes to pull from the garage. I would consider to stay again.
Stayed 1 night in Jan 2024

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