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One Puebla Serdan

3.0 star property
Eco-certified hotel in Puebla with free parking

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Photo gallery for One Puebla Serdan

Exterior
Superior Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Interior
Shower, eco-friendly toiletries, hair dryer, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
Av. 15 de Mayo No. 4502, Puebla, PUE, 72023
  • Galerías Serdán
    ‪5 min walk‬
  • Cuauhtemoc Stadium
    ‪7 min drive‬
  • Centro Expositor
    ‪8 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪27 min drive‬

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Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Shower, eco-friendly toiletries, hair dryer, towels

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puebla

Galerías Serdán is a short stroll from One Puebla Serdan, and other popular attractions like Finsa Industrial Park are within a 10-minute drive. This 126-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a business center.

What's nearby

  • Galerías Serdán - 5 min walk - 0.3 miles
  • Angelopolis Commercial Center - 6 min drive - 3.3 miles
  • Cuauhtemoc Stadium - 7 min drive - 5.1 miles
  • Zócalo de Puebla - 7 min drive - 3.0 miles
  • Centro Expositor - 8 min drive - 4.2 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 29 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Sushimart - ‬4 min walk
  • ‪Chili's - ‬8 min walk
  • ‪Los 3 García - ‬10 min walk
  • ‪Antigua Taquería la Oriental - ‬8 min walk

About this property

One Puebla Serdan

Eco-certified hotel in Puebla with free parking
Guests of One Puebla Serdan enjoy access to free WiFi in public areas, a business center, and a meeting room. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities and a water dispenser.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls and desks. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Puebla Serdan Hotel
One Serdan Hotel
One Serdan
One Puebla Serdan Hotel
One Puebla Serdan Puebla
One Puebla Serdan Hotel Puebla

Frequently asked questions

Is a free cancellation option available at One Puebla Serdan?

One Puebla Serdan offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of One Puebla Serdan?

This hotel is located in Puebla within a short 5-minute walk of Galerías Serdán. You'll also find Zócalo de Puebla and Puebla Cathedral within a short drive.

Is parking available on site at One Puebla Serdan?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does One Puebla Serdan feature a casino at the property?

No, One Puebla Serdan doesn't have a casino.

Is there an indoor pool at One Puebla Serdan?

No, there is no indoor pool at this hotel.

Does One Puebla Serdan have a hot tub?

No, this hotel doesn't have a spa tub.

Does One Puebla Serdan have a restaurant that serves breakfast?

No, One Puebla Serdan doesn't have a restaurant that serves breakfast.

Does One Puebla Serdan allow pets to stay for free?

No, pets aren't allowed at One Puebla Serdan though service animals are welcome.

Are there connecting rooms at One Puebla Serdan?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to One Puebla Serdan?

The closest major airport to One Puebla Serdan is Puebla Intl. Airport (PBC), which is 17.6 mi away (29 minutes by car).

Are there rooms with balconies at One Puebla Serdan?

No, there aren't any guestrooms with balconies at One Puebla Serdan.

One Puebla Serdan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 274 out of 447 reviews
Rating 8 - Good. 127 out of 447 reviews
Rating 6 - Okay. 32 out of 447 reviews
Rating 4 - Poor. 6 out of 447 reviews
Rating 2 - Terrible. 8 out of 447 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

Emilio

Business traveler
Liked: Cleanliness
I was disappointed waiting for the front desk person, I was supposed to pay a fee of $261.93 because I made a payment through Expedia of $86.46 the total of the hotel was 367.52 and the hotel charged me the full amount and they told me that I had to contact Expedia customer service to be reimbursed for the initial payment. But Expedia doesn't have any phone number to contact them. I would like to be reimbursed for that money 🙁 Thank you
Stayed 5 nights in Nov 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jesús

Stayed 1 night in Aug 2024

10/10 Excellent

Jesús

Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Staff was nice and the room was clean.
Stayed 2 nights in May 2024

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. A lot of restaurants near to go.
Stayed 4 nights in Apr 2024

6/10 Okay

Lori

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was clean and well kept. Our air conditioning didnt function properly and the deadbolt didnt work. We reported these issues upon checkout and we were told both issues would be addressed. For the price paide, we were desappointed.
Stayed 1 night in Apr 2024

10/10 Excellent

Afsaneh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really clean with very friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Porfirio

Stayed 1 night in Mar 2023

8/10 Good

Stephen

Stayed 1 night in Sep 2022

10/10 Excellent

Mary

Stayed 1 night in Aug 2022

8/10 Good

Mary

Stayed 3 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in process. Very friendly staff. Good location. Very small room but clean and good shower. Wifi worked well on the 7th floor. Free parking. Decent value, just doesn't have any distinguishing character whatsoever. Good for one night.
Stayed 1 night in May 2022

10/10 Excellent

anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Puebla Serdan Review

Had a great stay at One Puebla Serdan. Hotel was very clean and the staff was very friendly and helpful. The breakfast buffet was also good.
Stayed 2 nights in Mar 2022

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean and like new.

Hotel was very nice and very organized and clean, feels like it is very new. Good breakfast and big TV, and good AC.
Stayed 2 nights in Jan 2022

10/10 Excellent

Lilian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel, muy limpio y el personal siempre amable y atento. Lo único que no me gusto es que entra mucho ruido a las habitaciones.
Stayed 2 nights in Nov 2021

8/10 Good

Martha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Ok for a short stay

Th hotel is good, very basic, in your room you will find only the bed(s), a TV, a large table that is also a mini mini closet and the bathroom. Is good to spend no more than 2 night there. My bed was not very confortable also the pillows. I observed the cleaning personal changed everyday the towels, could be a good recommendation to let the guest decide if they want a new one everyday also to be more environmental friendly. Same thing with the breakfast the cups for coffee were disposable, when the other dishes were not.
Stayed 5 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff..........................................
Stayed 1 night in Feb 2021

10/10 Excellent

marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Stayed 4 nights in Dec 2020

2/10 Terrible

Manuel

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort

Pésima experiencia

El hotel en recepción tenía goteras, se veía descuidado con temas de humedad. En la habitación de repente empezó a oler intensamente a comida porque entiendo que estaban cocinando desde las 5:30 am. El cancel del baño tenía fugas e inundo mientras uno tomaba una ducha. Las almohadas no son cómodas, parecía que estaban rellenas o de mala calidad
Stayed 1 night in Sep 2020

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