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One Puebla Serdan

3.0 star property

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Photo gallery for One Puebla Serdan

Exterior
A modern building with a glass entrance, a visible sign with text, and a well-lit interior.
A hotel room with a bed, a desk, a chair, a window with a city view, and a wall-mounted light.
A modern reception area with a green wall, a wooden counter, seating, and a refrigerator stocked with beverages.
A modern reception area with a seating area, a counter with snacks, a TV mounted on the wall, and a refrigerator stocked with beverages.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
Av. 15 de Mayo No. 4502, Puebla, PUE, 72023
  • Place, Galerías Serdán
    ‪5 min walk‬
  • Place, Parque del Paseo de Los Gigantes
    ‪6 min drive‬
  • Place, Cuexcomate Volcano
    ‪13 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a window with a city view, and a wall-mounted light.

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a window with a city view, and two wall-mounted lights.

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a coat rack, and a TV.

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Superior Room, 2 Double Beds

9.6 out of 10
Exceptional
(24 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

DOUBLE SUPERIOR TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

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Exterior detail

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About the neighborhood

Puebla

Galerías Serdán is a short stroll from One Puebla Serdan, and other popular attractions like Finsa Industrial Park are within a 10-minute drive. This 126-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a business center.

What's nearby

  • Galerías Serdán - 5 min walk - 0.3 miles
  • Parque del Paseo de Los Gigantes - 6 min drive - 1.7 miles
  • Cuauhtemoc Stadium - 11 min drive - 7.0 miles
  • Cuexcomate Volcano - 13 min drive - 1.4 miles
  • Centro Expositor - 14 min drive - 4.0 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 27 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Sushimart - ‬5 min walk
  • ‪Carl's Jr. - ‬8 min walk
  • ‪Chili's - ‬8 min walk
  • ‪Antigua Taquería La Oriental - ‬9 min walk

About this property

One Puebla Serdan

Guests of One Puebla Serdan enjoy access to free WiFi in public areas, a business center, and a meeting room. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities and a water dispenser.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls and desks. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 2017
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Puebla Serdan Hotel
One Serdan Hotel
One Serdan
One Puebla Serdan Hotel
One Puebla Serdan Puebla
One Puebla Serdan Hotel Puebla

Frequently asked questions

Is a free cancellation option available at One Puebla Serdan?

One Puebla Serdan offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at One Puebla Serdan?

As of Aug 1, 2026, prices found for a 1-night stay for 2 adults at One Puebla Serdan on Aug 2, 2026 start from $65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of One Puebla Serdan?

This hotel is located in Puebla within a short 6-minute walk of Galerías Serdán. You'll also find Zócalo de Puebla and Triangulo Las Animas Shopping Center within a short drive.

Is there parking available at One Puebla Serdan?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does One Puebla Serdan feature a casino at the property?

No, One Puebla Serdan doesn't have a casino.

Is there an indoor pool at One Puebla Serdan?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at One Puebla Serdan?

Couples staying at this hotel will appreciate amenities like a 24-hour front desk plus some guestrooms include a city view and free WiFi.

Does One Puebla Serdan have a hot tub?

No, this hotel doesn't have a spa tub.

Does One Puebla Serdan have a restaurant that serves breakfast?

No, One Puebla Serdan doesn't have a restaurant that serves breakfast.

Does One Puebla Serdan allow pets to stay for free?

No, pets aren't allowed at One Puebla Serdan though service animals are welcome.

Does One Puebla Serdan have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to One Puebla Serdan?

The closest major airport to One Puebla Serdan is Puebla Intl. Airport (PBC), which is 17.7 mi away (27 minutes by car).

Are there rooms with balconies at One Puebla Serdan?

No, you won't find guestrooms with balconies at One Puebla Serdan.

One Puebla Serdan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 415 out of 640 reviews
Rating 8 - Good. 163 out of 640 reviews
Rating 6 - Okay. 42 out of 640 reviews
Rating 4 - Poor. 9 out of 640 reviews
Rating 2 - Terrible. 11 out of 640 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very good brekafast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice, clean, affordable place.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Maria Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

ESMERALDA

Liked: Cleanliness, amenities, property conditions & facilities
nice hotel
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO EXCELENTE
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

dulce

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Afsaneh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really clean with very friendly staff.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is delicious! Great variety and traditional. Chilaquiles with all sauces. I am totally coming back!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Staff was nice and the room was clean.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price. Only concert Was they will Shutoff the A/C during the day
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. A lot of restaurants near to go.
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Eruviel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable

agradable
Stayed 1 night in Dec 2022
Verified review

8/10 Good

MA. NIEVES HOYOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Lori

Liked: Cleanliness, staff & service, amenities
The hotel was clean and well kept. Our air conditioning didnt function properly and the deadbolt didnt work. We reported these issues upon checkout and we were told both issues would be addressed. For the price paide, we were desappointed.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Rafael

Liked: Cleanliness
Disliked: Staff & service
No opinion
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Emilio

Liked: Cleanliness
I was disappointed waiting for the front desk person, I was supposed to pay a fee of $261.93 because I made a payment through Expedia of $86.46 the total of the hotel was 367.52 and the hotel charged me the full amount and they told me that I had to contact Expedia customer service to be reimbursed for the initial payment. But Expedia doesn't have any phone number to contact them. I would like to be reimbursed for that money 🙁 Thank you
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Juan Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y amplio estacionamiento
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

matias

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El personal de recepción súper irresponsable tuve que esperar 20 min a que llegara la recepciónista a atenderme por qué no estaba
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamiento fue accesible, aunque está descubierto, solo hay un paso que está elevado y si el auto es bajo puede golpear.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
En general todo bien
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Rosalba

Liked: Cleanliness, amenities, property conditions & facilities
Estupendo descanso
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

HIRAM ALVARO

Liked: Cleanliness
Cumplió perfecto las necesidades
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Ok
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Marixell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza de las instalaciones es muy buena, el personal muy atento, y el ambiente adecuado para ir con la familia.
Stayed 1 night in Apr 2026