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One Puebla Serdan

3.0 star property

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Photo gallery for One Puebla Serdan

Exterior
Restaurant
Superior Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets
Restaurant
Shower, eco-friendly toiletries, hair dryer, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
Av. 15 de Mayo No. 4502, Puebla, PUE, 72023
  • Place, Galerías Serdán
    ‪5 min walk‬
  • Place, Parque del Paseo de Los Gigantes
    ‪6 min drive‬
  • Place, Cuexcomate Volcano
    ‪13 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

9.6 out of 10
Exceptional
(24 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Puebla

Galerías Serdán is a short stroll from One Puebla Serdan, and other popular attractions like Finsa Industrial Park are within a 10-minute drive. This 126-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a business center.

What's nearby

  • Galerías Serdán - 5 min walk - 0.3 miles
  • Parque del Paseo de Los Gigantes - 6 min drive - 1.7 miles
  • Cuexcomate Volcano - 13 min drive - 1.4 miles
  • Centro Expositor - 14 min drive - 4.0 miles
  • Great Pyramid of Cholula - 27 min drive - 14.2 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 27 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Sushimart - ‬5 min walk
  • ‪Chili's - ‬8 min walk
  • ‪Carl's Jr. - ‬8 min walk
  • ‪Antigua Taquería La Oriental - ‬9 min walk

About this property

One Puebla Serdan

Guests of One Puebla Serdan enjoy access to free WiFi in public areas, a business center, and a meeting room. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities and a water dispenser.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls and desks. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Puebla Serdan Hotel
One Serdan Hotel
One Serdan
One Puebla Serdan Hotel
One Puebla Serdan Puebla
One Puebla Serdan Hotel Puebla

Frequently asked questions

Is a free cancellation option available at One Puebla Serdan?

One Puebla Serdan offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at One Puebla Serdan?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at One Puebla Serdan on Jun 20, 2026 start from $62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of One Puebla Serdan?

This hotel is located in Puebla within a short 6-minute walk of Galerías Serdán. You'll also find Zócalo de Puebla and Triangulo Las Animas Shopping Center within a short drive.

Is there parking available at One Puebla Serdan?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does One Puebla Serdan feature a casino at the property?

No, One Puebla Serdan doesn't have a casino.

Is there an indoor pool at One Puebla Serdan?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at One Puebla Serdan?

Couples staying at this hotel will appreciate amenities like a 24-hour front desk plus some guestrooms include a city view and a fireplace.

Does One Puebla Serdan have a hot tub?

No, this hotel doesn't have a spa tub.

Does One Puebla Serdan have a restaurant that serves breakfast?

No, One Puebla Serdan doesn't have a restaurant that serves breakfast.

Does One Puebla Serdan allow pets to stay for free?

No, pets aren't allowed at One Puebla Serdan though service animals are welcome.

Does One Puebla Serdan have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to One Puebla Serdan?

The closest major airport to One Puebla Serdan is Puebla Intl. Airport (PBC), which is 17.7 mi away (27 minutes by car).

Are there rooms with balconies at One Puebla Serdan?

No, you won't find guestrooms with balconies at One Puebla Serdan.

One Puebla Serdan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 398 out of 620 reviews
Rating 8 - Good. 161 out of 620 reviews
Rating 6 - Okay. 42 out of 620 reviews
Rating 4 - Poor. 9 out of 620 reviews
Rating 2 - Terrible. 10 out of 620 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ESMERALDA

Liked: Cleanliness, amenities, property conditions & facilities
nice hotel
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO EXCELENTE
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

dulce

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Afsaneh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really clean with very friendly staff.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is delicious! Great variety and traditional. Chilaquiles with all sauces. I am totally coming back!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Staff was nice and the room was clean.
Stayed 2 nights in May 2024
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price. Only concert Was they will Shutoff the A/C during the day
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. A lot of restaurants near to go.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Eruviel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable

agradable
Stayed 1 night in Dec 2022
Verified

8/10 Good

MA. NIEVES HOYOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Lori

Liked: Cleanliness, staff & service, amenities
The hotel was clean and well kept. Our air conditioning didnt function properly and the deadbolt didnt work. We reported these issues upon checkout and we were told both issues would be addressed. For the price paide, we were desappointed.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Rafael

Liked: Cleanliness
Disliked: Staff & service
No opinion
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Emilio

Liked: Cleanliness
I was disappointed waiting for the front desk person, I was supposed to pay a fee of $261.93 because I made a payment through Expedia of $86.46 the total of the hotel was 367.52 and the hotel charged me the full amount and they told me that I had to contact Expedia customer service to be reimbursed for the initial payment. But Expedia doesn't have any phone number to contact them. I would like to be reimbursed for that money 🙁 Thank you
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Jose luis

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Oswaldo Rafael

Liked: Cleanliness, amenities, property conditions & facilities
La habitación bien, persona muy atentos
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Germán

Liked: Property conditions & facilities
Disliked: Amenities
La habitación limpia, todo nuevo muy bueno, un precio justo
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

edgar DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Bueno comodo
Stayed 1 night in Jan 2026
Verified

8/10 Good

Yuliana

Liked: Cleanliness, amenities, property conditions & facilities
El personal súper atento, así como los precios
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andres Raul

Liked: Cleanliness, staff & service, amenities
Mi estancia en One Puebla Serdán fue buena en general. El hotel ofrece un ambiente tranquilo y relajado, ideal si buscas descanso sin complicaciones. La habitación estaba limpia y cómoda, con todo lo esencial para una noche agradable: cama firme, baño funcional y un espacio ordenado. El personal fue atento y eficiente en el check-in y check-out, lo que hizo todo fluido. Los servicios básicos funcionaron bien: WiFi estable, estacionamiento disponible y una ubicación conveniente cerca de avenidas principales en Puebla. Sin embargo, el desayuno fue muy básico – solo opciones simples como pan, café y algo de fruta, sin variedad ni calidez que destaque. Para un hotel de esta categoría, esperaría un poco más. En resumen, es una buena elección para viajeros de paso o negocios que priorizan tranquilidad y simplicidad. Recomendado si no buscas lujos, pero podrían mejorar el desayuno para subir a "excelente".
Stayed 1 night in Jan 2026
Verified

8/10 Good

René

Liked: Cleanliness, property conditions & facilities
Todo esta excelente, solo cabe mencionar que son pequeñas las habitaciones, en el caso de las habitaciones dobles suelen ser muy pequeñas y apretadas. Por lo demas, un buen servicio, limpio y agradable!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Personal y habitación muy bien
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El desayuno estaba muy bien en sazón y frescura, el café muy bien, pero el jugo de naranja se sentía un poco diluido.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DESAYUNO MUY POBRE
Stayed 1 night in Dec 2025
Verified

8/10 Good

Eva Miriam

Liked: Cleanliness, amenities, property conditions & facilities
La habitación es pequeña y con poco espacio entre las camas, la encontramos perfectamente limpia y la atencion es buena, el personal agradable.
Stayed 1 night in Dec 2025